Very picky underwriting.
Ryan and his team were knowledgeable, dedicated, and professional. At times, the process felt complicated and impossible but they never gave up on me. They were so vigilant that my closing could not have been more smooth. I felt that Ryan and Joe cared for my individual success, and I would give them my absolute highest recommendation; they will adopt your challenges and treat you better than family.
There seemed to be no one who could be contacted outside of normal business hours. This was difficult for us when we tried to make decisions about bids.
Mr. Ratliff was invaluable throughout the purchase process. Not only was he able to answer my more complicated research intensive questions, but he also provided me with the guidance that I needed step-by-step from the initial generic contract all the way to the title company. My contract completion did end up taking longer than expected; but this was not at all Scott's fault as he was always responsive and knowledgeable. Even in the face of problems created by the other parties (appraiser delays, seller delays, etc.) he was still knowledgeable and easy to get in touch with. I am not a cynical person by nature, but I have found it to be extremly rare to find people that are truly great at their job. Scott Ratliff is an exception as his performance on my loan was every bit of exceptional! Within the next 12 months I intend to purchase investment property and I assure you that I will be giving Scott Ratliff and Veterans United my business.
Casey was the reason I decided to go with Veterans United. He was very professional and I felt like I was in very capable hands.
This was my second experience with Veterans United Home Loans, and with the same team Chris and Emilee . They are the best! I really appreciate doing business with them.
Everyone was very helpful and supportive. I have no complaints.
My assigned team from Veterans United was AWESOME and I couldn't have asked for a better team.
very please with todd
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this was an unbelievable experience everyone was great very helpful and very professional. thank for everything
Neal Roeder and Roxanne Helmka were very responsive and helpful as well as very personable and seemed to really care about us and our new home. They worked hard to answer all of our questions and to ensure that we understood the home buying process. It was a real pleasure to work with them both and we really appreciate all that they did. Thank you-Lauren&Seth
Thank you for working so hard to make this possible for me and my family to rebuild our life together. Without the Veterans United Home Loan we would still be struggling to get by, VUHL has made my dreams of owning a home of my own a reality. Thank you again.
You guys made it really easy for my wife and I to do this. Any questions we had were answered immediately. I was told before we got a home loan it could be a miserable experience going through everything. Our experience with VUHL was awesome. We don't have any complaints. Thank you for all your help
Teams are made up members you see as one, not many, but one. You are a great TEAM.
I made it crystal clear to my loan officer on many occasions that this was to be a net zero closing for both seller and buyer. When I got the final HUD-1, however, I had to come to closing with a sum considerably more than the GFE stipulated. But the worst part was finding out at closing (with no previous notice from my loan officer) that the seller was going to receive over $1900 in proceeds from the sale, which was NOT supposed to be the case (we were not engaging a realtor). After closing, I contacted the loan officer and, to his credit, he freely admitted that he made a mistake and that we should have been able to go to closing with zero cash and that in addition, another $1300 should have been credited to me at closing. This was extremely disappointing.
thank you so much the management team was awsome and they helped me with so much stuff . P.S give them a raise Chris Hill lol . thanks Barry Brown.
Loan officer was great. Kept me updated at all times. Explain every process to the loan. Allways friendly and will to help out anyway he could.
Thanks for being there every step of the way.
You really help me and my family fulfill our dream by becoming a home owner.
It has been a year and through the up and down trying to locate the home of our dreams finial came true.
Thanks once again.
I will more than happy to rate you and your team a 10 +
Thanks once again Joe Choi.
Veterans United was supportive and helpful throughout the entire process. Kinsey and Kyle were very instrumental from pre-qualification to closing. I would recommend VU to my friends and family without hesitation.
The whole team was there every step of the way, respectfully answering questions and patiently guiding us through the entire process. Fantastic!!!
I would recommend that in the beginning of the loan process that up front and center you let your customers know that if they are serviced by a well, that testing that water is mandatory, I believe that had I been aware of that, that I could have closed this loan out before the interest rates rose and ended up costing me an extra half point on the loan. As it took so long to get my well up to eligible standards.