As a first-time homebuyer, I’m so grateful to my Veterans United team for making the home-buying process as smooth as possible. I couldn’t be happier!
I will tell people to find a local place because lying and not giving a person a copy on paper isn't a good way to do business. I think I going to call the attorney General for Minnesota and see what they think about it
Response from Veterans United
Hi Donald
I’m really sorry to hear about your experience, and I completely understand your frustration. Transparency is incredibly important to us, and it’s concerning to hear that you felt misled and didn’t receive the documentation you expected. That’s definitely not the kind of experience we want any of our clients to have.
We’d like to help get to the bottom of this and see what went wrong. Please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com so we can talk through what happened and figure out how to make it right. We are in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but happy to connect whenever it works best for you.
Thanks for bringing this to our attention, and I hope we can work together to resolve this.
Chris, Parker, and Alexis were so easy to work with. They are very knowledgeable but also very personal. I was comfortable talking to them about all aspects of the home buying experience and they did not hesitate to help me out throughout the process. I would recommend these amazing individuals and Veterans United to anyone that wants an exceptional home buying experience. Thank you all for making this process so easy and stress free
Winsor Cooper, wow I can't say enough about him and his team. Every question answered and ever fear dissolved. Thank you Mr. Cooper and Veterans United.
I have a hard time believing the difference between the first time I bought a home and this time with Veterans United. They made everything easier. The app is very intuitive and easy to use. Someone is always ready to find an answer to a question or a solution to a problem. I recommend Veteran's United.
Absolutely Fucking fantastic team!!!
Nate and his team were absolutely amazing. Buying a home while overseas is never easy, but Nate and Anna made it super easy and fast! As a first time homebuyer, I always expected the home buying process to be every difficult, but Nate gave me a step by step walk of everything we did and why it was important. For all my veterans out there, PLEASE take a look at this wonderful resource. Fantastic rates, and they KNOW what they are doing! Super easy, very fast and I will forever be grateful for Nate, Anna and my ENTIRE VU Team!! THANK YOU!!
Thanks for everything
If we take out another loan, Veterans United will be our #1 choice. Phil and his team was outstanding. They truly showed they cared about us getting a loan and a home by their consistent communication, follow-ups and letting us know right away what we needed to complete. The online document submission portal (To Do List) was extremely helpful since we could do it after work. The whole process was smooth and easy!
Overall was a very good experience, and would recommend.
Thank you from the bottom of our hearts in making our family’s dream come true! We are so excited to finally be in a place we can call our Home! When the time comes for us to move...if that day comes again, we definitely will know who to contact.
Veterans United does a great job making the loan process as easy as it can be
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I want to start off by expressing my gratitude to Nick and his team for a seamless home buying process. My Family and I are truly grateful. After doing some research on Veterans United Home Loans, we made the decision to move forward with them to purchase a home. From the initial representative I made contact with to the Loan Officer and his team, every single one of them went above and beyond to ensure a smooth and successful process. I definitely would not hesitate to reach out to Nick again and highly recommended him to Veterans looking to purchase a home. You will not be disappointed.
If this actually gets reviewed by yall, somehow find a way to retain Joe on your team. He's amazing and thorough, kind and very much an extra mile person. Truly, he's an asset. If the choice to work with him can be made, I'd gladly work with VU again.
