Kudos to the Veterans United Staff. Their attentiveness to my needs, and their willingness to go the extra mile made my experience a huge success
Really impressed and pleased with this home buying experience. Extremely helpful and knowledgeable team. Would recommend to both friends and family.
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
We have gone through United Veterans twice now purchasing a home. The communication, efficiency and understanding of the program was tremendous. I would definitely recommend United Veterans to any vet wanting to purchase a home.
Not giving the title company notice on required documents before closing. Due to this closing took 2.5hrs rather than 1.
I know there were more people behind the scenes that Jennifer, Katie, and Taylor. Thank you all for making this a smooth and stress free experience for me. I truly appreciate it.
Would and have definitely recommend Veterans United to my friends and family. Full home buying experience with professional and friendly personnel. 10 out of 10 both times I have purchased a home through their services.
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
If we are not going to be receiving communications for a period of time, such as a vacation, please let us know. Not once was there a discussion about the closing costs being significantly higher d/t using equity in the home. We did not find this out until signing final documents. Was Will afraid to tell us, I have a hard time believing that was an oversized. I almost stopped the process and still not convinced that I shouldn't have.
A skillful and extraordinarily polite and respectful team. Never showed the slightest indication of annoyance or frustration. All representatives demonstrated a calm & respectful demeanor at all times, (even when I was frustrated about issues that were not theirs to handle). It was serendipitous in my discovery of the existence of Veterans United but, as a disabled veteran, I could not imagine w
working with any other lender. Professionalism and accessibility 10+. Thank you for YOUR service!
Holly and the entire team were fantastic and always so helpful. Holly was wonderful at guiding me through the entire process and answering any questions I had. I could not recommend Veterans United (specifically Holly!) enough!
Thank you Veterans United!
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I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
The overall process could not have been easier. I cannot thank Nate and Chace enough for their help and patience.
For a first time home buyer the process of purchasing a home can appear daunting, however my team with Veterans United was beyond helpful. I hate phone calls, I’d rather text, but when I saw a call from my team I was eager to pick up and to even call them. I wish all veterans knew how easy the whole process is.
