Mitch was wonderful this was the smoothest closing I have ever had. No hassles,truthfull and informative.
We have already recommended VUHL to two of our friends that are Veterans! Daniel Park and Amanda Park are awesome! Dan got everything started for us with anything from the pre-approval to getting us in contact with the realtor, Susan Kipley, who was amazing as well. Dan was always willing to get us the information we needed and explain each step. Amanda was so on top of everything at all times. The quick correspondences/replies were amazing and gave that feeling that she was committed to helping each client as if they are the only client she was working with...which I'm sure she has TONS that she deals with at any given point. VUHL made the process so easy and we appreciate the time and energy that was put forth by everyone that contributed...the names I recall and know directly assisted were Dan Park, Amanda Park, Colin Park, & Heather Gipson. Everyone else that assisted in the background is just as wonderful!!
The whole team was remarkable from Erin right on to the loan officer. I was always informed on where we were at. Although there is a lot of paperwork that needs to be filled out the team was always there to listen and leand a helping hand. I thoughly enjoyed working with them and highly recommend Veterans United Home Loans.
Thanks to Eric and Dustin for making this the fastest and easiest home purchase that I have ever experienced. I say that with some background as I have purchased a few homes and refinanced a few times, but on top of that I was a realtor and managed a Mortgage Office myself and they made this experience the best that I have ever had whether as a customer realtor or loan officer/manager.
Great job guys and very fast. I have already recommended Veterans United and will continue to do so to all my family and friends and anyone else I come by.
Shane was terrific to work with, even through my countless questions! He always returned my calls promptly, something that doesn't happen very often in today's business world. His assistant, Molly, was just as wonderful. She has such a pleasant and upbeat personality that it brightened my day to speak with her on the phone. Both Shane and Molly represent your company well! Thanks for everything!
I was treated with the greatest of respect and admiration from both Katie Rose and her staff through the entire loan process. I will recommend them to all that I learn are looking for a new home. Thanks again for all the help. Don Adarr
Amazing! Everyone I know made a Mortgage seem like a nightmare. Not with VU. My Wife and I worked with Max's team and and they made everything run smooth. We would recommend this team to anyone out there looking for a Mortgage. They knew our closing date was very important to us and they made it possible so closing was right on time. Our Realtor and Attorney both had nothing but great things to say. I even heard them say they wish it was this easy all the time. Thanks VU and Team MAX we could not have done this without you all!
The customer care and communication from our loan officer was exceptional.
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Mr. Henry was extremely know legible and attentive. All my questions were answered in a manner that was understanding.
Thank you to Chris Hill and Jason Brown for the patience that they had shown to both my husband and I. The whole process was very lengthy and frustrating but both was very kind and encouraging and patient to help us get through this whole mountain of paper work. I'm very pleased with how everything turned out and would definitely not hesitate to recommend you guys to anyone I know that might need to refinance. It was a pleasure to have known and worked with Chris and Jason. Thanks again guys for putting up with Kelly and Tim. May God bless you both and hope all is well with you guys! Take care and may you have success always!
Kelly and Timmy Tran
Veterans United Home Loans made our first time home buying experience wonderful. From the first phone call, to closing every step was professional and friendly. Thank you Veterans United for helping us purchase our dream home.
Great support with helping with all my questions that I had with this being my first house morgage. Every one that I worked with through this process was very knowledgeable and was very quick to respond to emails and phone calls.
Katie went above and beyond her duties in assisting me. I have not encountered that level of support before in a loan provider officer. She was direct and to the point with what needed to be completed. She was pretty proactive in contacting me about getting things done and reminding me that those things needed to be done sooner than I was getting them done a few times. Overall I would rate her performance as quite remarkable.
As far as the overall company experience, I would recomend changing the time in which documents are sent out in the mail. Two days to check email is not that long of a time limit. Unlike most people I am not checking my personal email, unless special circumstances require it more that 2 times a week. I am satisfied with the experience.
My loan process started with a call from Jeff mize.He explained the program for me and did a quick pre-approval forme.We then started the process of gettin me quilified and got me in touch with Donna Stafani which ended up being a great agent.Jeff was great and explained everything to me.He got me going then with Don Neely just as proffessional and great to work with as Jeff was.Then to wrap everything up i was introduced to Billy Watkins didn"t work that much with Billy but was still impressed with service.I would recomend Veterans united to any Veteran out there.Thanks again for everything and getting me thru this process.
We had tried three other times to get a mortgage and could not get approved, but VU got the loan done for us. Thank you for all your help.
This was my second home purchase and the second time I used Veterans United Home Loans. At first, I decided to get preapproval through my bank (Navy Federal C. Union). However, the experience was nothing compared to my first experience with Veterans United that Keith Andrews helped me secure. The communication with my bank's lending officer was poor to say the least. That's when I picked up the phone and contacted Veterans United, remembering my first experience. Michelle Modtland did an incredible job and most importantly kept in touch w/ me on a daily basis; just like Keith did with my first home purchase. I would definitely recommend VUHL to a friend and if the day comes to purchase another home, I'll be back as well.
I would recommend Veterans United Home Loans to everyone who has tried to get a home loan. This experience has been the very relaxed and comfortable to deal with a loan company. I am glad that I was able to get help with my loan without any type of hassle or mess. Nick, your representative was outstanding and made me feel at ease. I would highly recommend him to all who would want a home loan. If your other employees are have as good as Nick, you got the best. Thank You again Nick of Veterans United Home Loans.
Steve did an outstanding job. I worked with him for a year trying to find a home wanted. He was very responsive and honest. His word was bankable you could count on it. Good to see there are still honest people out there.
Very Happy for the excellent service you guys gave me...Its times like this that make me feel very happy for beening able to serve my country and in return im granted with great people that understand the sacrafic's our troops go threw these days and are willing to go all out to help us get our future homes...Thank You