I hope you sell my loan so that I don't have to deal with VU.....
Response from Veterans United
John, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. We appreciate the recent opportunity we had to discuss this situation with you further. While we always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. We hope that in the end you will enjoy your home for years to come and we apologize for any confusion that may have surrounded your delays to closing with regard to your well test. We expect that with mutual understanding we have shown a sincere desire to serve you well. Thank you for sharing your voice and valuable feedback.
Joe’s whole team was great
Overall a very pleasant experience working with Veterans United. I felt that my home buying experience actually mattered to my loan team as much as it mattered to me! That’s something you can’t say about a lot of companies today! They made the whole experience as simple for me as possible. Extremely quick response time and very helpful! I would highly recommend allowing Veterans United to help you through the home buying process.
Any home buying veteran will appreciate the service performance of Veterans United Home Loans personnel. Great folks to work with. The process is quick and extremely easy….
Veterans united made buying a home so easy, and the fact that everyone I interacted with commented on how low my rate was made me confident that I was being taken care of.
Everyone was helpful!
I am so grateful for everyone on my team. They were really there for us from beginning to end, and we get to enjoy our very first house because of their hard work!! Thank you x1000 Aaron, Sheila, Brad, and Collin, y’all are literally the best team we could’ve hoped for!!!!
Since day 1, MY VU team(s) has made me feel like I am their only client. Any company can get you financing at a reasonable rate if you’re finance able, but the employees that are customer facing are the bread & butter of what makes your company great. My current loan specialist DJ Leverton continued the Excellent service of my original team seamlessly. THANK YOU VU!
My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!
They make the process hassle free and easy to understand!
United Veterans is the company to go with if you are a veteran. From beginning to end everything went smoothly. I liked the fact that they worked as a team, each member knew their role. United Veterans is excellent!
As first time buyers, Veterans United made this process a lot less scary and much more enjoyable.
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Meghan did an outstanding job navigating me throughout the process. Everything was simplified using the app. Definitely recommend Veterans United to all seeking to refinance or fund a new purchase. Well done!
It was easer to close then I ever imagined. My only regret is that I should of bought a home years ago. Outstanding client service and great to work with.
Veterans United home loans makes it a seamless home buying process!!
Would recommend to anyone. Never once did I feel like I was lost with this team of people. Everyone worked together to answer any and all questions I had in a timely manner. From start to finish everything was clear on what they needed and wanted from me to keep it moving forward.
