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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,100

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The team answered any questions that I had, they was upfront about what step was going to be next, the team was professional throughout this whole buying experience. I definitely would recommend any veteran to contact veterans united. The whole team done a wonderful job Thank you team. Kenny

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
Would Recommend

Derek and his team crushed it. I honestly can't say enough that truly captures how awesome my experience was with Veterans United as a whole. I will recommend VU ten out of ten times to any veteran looking to use the VA loan to buy a home.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Would Recommend
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Seamless Home Buying Experience. Working with this team during my home purchase was a fantastic experience.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

The loan process was easier than I thought it might be - the team had everything well organized and kept in constant communication. The portal made it simple to find information and maintain documentation. I felt supported the entire time from first contact to closing.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

The whole crew made my first home buying experience wonderful and painless. Explained everything I asked and walked me through step by step. Great communication from everyone. I couldn’t be more happy with my selection.

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
Would Recommend

Professional and fast!

headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Nichole, Brittany, and the whole team were absolutely fantastic to work with. They were always open with communication and made the entire process as painless as possible.

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Working with Derek Russell was an outstanding experience from start to finish. The entire process was incredibly smooth, communication was always prompt and clear, and every question I had was answered quickly and thoroughly. I always knew where we stood throughout the loan process, which made buying a home much less stressful.What really stood out was how efficiently everything was handled. We were clear to close two weeks before our scheduled closing date, which speaks volumes about the preparation, organization, and hard work that went into making sure everything was completed well ahead of schedule.I couldn’t have asked for a better experience and would highly recommend them to anyone looking for a knowledgeable, responsive, and dedicated loan officer. Thank you for making our home-buying process so seamless!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Very prompt service, helpful and clear. Professional and kind.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Seth Crain

Loan Officer: Seth Crain

NMLS# 2771716

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Josh always makes the process super easy, always responsive, and great to work with.

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Everyone at Veterans United was fantastic, but I especially want to recognize Heather Carmichael for the extraordinary service she provided throughout our home-buying journey.Buying a home is a major milestone, and purchasing one out of state after not going through the process for more than a decade felt overwhelming at times. Heather made the entire experience seamless. She patiently guided us through every step, answered all of our questions, addressed every concern, and was always responsive, knowledgeable, and supportive.Her professionalism, dedication, and genuine care gave us complete confidence throughout the process. We are incredibly grateful for everything she did to help us purchase our new home and couldn't have asked for a better experience. Thank you, Heather, for going above and beyond!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
Would Recommend

I really appreciate the team I have had from the beginning. Daniel and Adam have been on point from day 1. I have had two new loans and 1 refinance with them and they have made it seamless. I would def. recommend having friends work with them.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Great helpful service, attentive, caring, and responsive team

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

4.5 out of 5 Stars
Would Recommend

The team made the process very easy, the app was awesome for me to keep track of the progress. Very awesome program for Veterans.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

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5 out of 5 Stars
Would Recommend
headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars
Would Recommend

Mary Teson and her team made all transactions very easy for my wife and me.

headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
Photo submission from Darryl V.

I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Having worked with many financing institutions, I have a keen understanding of what makes one greater than the rest. It is the sincere dedication to helping a client reach their goals. My team touched every singe aspect of professionalism necessary for me to reach my goals from the beginning to the end of my journey. Thank you so much!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

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