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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,953 reviews
793 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,953 unfiltered reviews

Starting on Page 20 of 15,832. Return to Page 1

5 out of 5 Stars

Veterans united made home buying a straight forward and easy experience i highly recommend anyone looking to buy a home to use Veterans United they will not be disappointed.

headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

My team was awesome from Miss Anna to Drew to Sierra. They were awesome. Definitely definitely would recommend again and to anybody else.

headshot image of Anna Provin

Loan Officer: Anna Provin

NMLS# 2736701

5 out of 5 Stars

Donnie and his team did a fantastic job for us! They answered all of our questions with quick efficiency and clarity. Any concerns we had they didn’t rush us and explained everything respectfully and clearly. We would 100% recommend them!

headshot image of Donnie Sanford

Loan Officer: Donnie Sanford

NMLS# 986763

5 out of 5 Stars

My entire team was absolutely the best and I could not be more pleased than I am with how my experience turned out!Miguel Rosinski (Loan Officer), Alyssa Aylor (Transaction Coordinator with Miguel), Shawna Woofter (Home Buying Concierge), Kendra Townsend (Realtor), Kari Kelm (Transaction Coordinator with Kendra), Jayme Jeffreys (Escrow Officer), and Stacy Smith (Licensed Escrow Assistant) are the A Team to beat. All were nearly immediately available for questions, assistance, and a deep well of knowledge and guidance during a stressful and uncertain process like buying a home. I would recommend this lineup to ANYONE and EVERYONE hands down.My Situation:
I’m a first time homebuyer and using my vet benefits to their max so I was very unsure if this would work out and had soo many questions - to which every question was answered no matter how deep down the rabbit hole I went.My unique experience included:
1) I am a first time homebuyer,
2) I was using VA home loan benefits,
3) as a Texas resident I also was able to use the Texas Veterans Land Board home loan in conjunction with the VA, and
4) I am a disabled vet.There were so many new terms and information to learn that between my own due diligence and the constant questioning to my team, I gained knowledge and confidence I did not start with on this journey. If at any point I started to get anxious, a quick call to any of them quashed fears and worries fast!I cannot recommend Veterans United enough for this amazing American Dream opportunity and making the Dream a reality. If any part of you is unsure about this home buying journey do not hesitate to reach out to VU and ask all the questions you can. You will not be disappointed!

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

4 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer Team Lead: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

Easy to work with and flexible!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

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5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Easy to contact and responsive to questions. It was a very smooth process.

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars

It was a very, very nice experience, everyone was so very nice, and knowledgeable. It was a positive vibe through the entire process, i felt like God had blessed me and my family, Steve, Larry, Brian, Marie, anyone i missed, i do apologize, we my family and i thank you all from the bottom of our hearts 💕

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Ashley Palmer

Loan Officer: Ashley Palmer

NMLS# 2774419

4.5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

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5 out of 5 Stars

My loan team did a phenomenal Job!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4 out of 5 Stars

One person should work with your case and not several individuals that don’t communicate properly. This process became more stressful due to a breakdown in communication between myself and staff. Forms were needed by one person and turned in then the other requested the same thing because they didn’t do what they were supposed to and check before requesting the same thing.
Then on top of that they would request something and neglect to say what else is needed.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

The process is what is frustrating and can be stressful but the team really helped me through it and we’re more than patient with me my realtor and were understanding of ones situation.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

Jordan and the rest of the team were absolutely awesome! Very helpful and great communication. They are the absolute best!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

Todd and Ben were amazing and so efficient. This is my second time using the VA loan and a lot has changed in 10 years. The process is much more simplified, organized, and user friendly. Thanks for a great experience.

headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Alan and the team made this complex process simple and quick. Thanks

headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

4.5 out of 5 Stars

Tony was fantastic to work with

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

We received excellent help from VA home loans on buying our home. We would gladly recommend VA home loans to all prospective buyers.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

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