Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,872 reviews
688 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,872 unfiltered reviews

Starting on Page 20 of 15,796. Return to Page 1

5 out of 5 Stars

can’t say enough good things about my experience with Veterans United. They handled the financing for my dream house in Emerald Isle and made what I expected to be a stressful, complicated process genuinely easy from start to finish.The team was responsive, clear, and walked me through every step so I always knew what was happening and what came next. There were no surprises, no confusing jargon left unexplained, and no feeling like I was on my own. They clearly know the VA loan process inside and out.Buying a home can feel overwhelming, but Veterans United took that weight off my shoulders and helped make my dream a reality. If you’re a veteran looking for a lender who actually makes the process smooth, I highly recommend them.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Very professional, helpful and patient with us as we navigated the business of buying our forever home.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Seth Crain

Loan Officer: Seth Crain

NMLS# 2771716

5 out of 5 Stars

Will Kennedy and Jackson Paison did a fabulous job in updating us and helping us figure out all the paperwork. They were very persistent in making sure all the I's were dotted and the T's were crossed.

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars

I had an outstanding experience with Veterans United, and I especially want to recognize Andrew Struttman, Lora Grenier, and Lliam for everything they did throughout the entire home-buying process.Andrew was there from the beginning, answering my questions, explaining every step, and making sure I understood exactly what was happening with my VA loan. He was always professional, patient, and easy to reach, which made a huge difference during what can be a pretty stressful process.Lora and Lliam were just as helpful. They kept everything moving, stayed on top of the details, and made sure I knew what was needed and what was coming next. Whenever I had a question or concern, I felt like I had a team behind me instead of just being another loan number.Buying a home is a big deal, and Veterans United made the process much easier than I expected. I truly appreciate the communication, professionalism, and personal attention that Andrew, Lora, and Lliam gave me.I would absolutely recommend Veterans United to any veteran looking to purchase a home. Thank you all for helping me get across the finish line and into my new home! 🇺🇸🏡Five stars all the way! ⭐⭐⭐⭐⭐

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Very good on communication

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

Ready to see for yourself?

Experience first-hand why 378,244 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Jeff and his team has made the entire home buying process as smooth as I could have hoped for. I would recommend Jeff and his team to anyone.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

My team went above and beyond and made the entire process so easy! Very thankful for my experience!

headshot image of Corey Youngclaus

Loan Officer: Corey Youngclaus

NMLS# 1905952

5 out of 5 Stars

Everything went very well, I got a very competitive rate, all my questions as a first time buyer were answered, everyone was very friendly and helpful. We closed extremely quickly and the house warming gift was a plus!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

The people helping me were awesome and very helpful making this transition quick and easy.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

Veterans United took the stress out of the process and streamlined my approval. I will forever praise their efforts, their professionalism, their enthusiasm, and their ethics!

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

Ready to see for yourself?

Experience first-hand why 378,244 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Very amazing experience to have as a first time home buyer. I worked with Chelsea Perkins, amazing woman to receive help from. Everything went greatly & I appreciate her services !

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

4.5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

4 out of 5 Stars

Paul has been amazing and incredibly friendly. It was a breath of fresh air working with a team from my home-state while being out of state.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

4 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

4.5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.