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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,924 reviews
867 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,924 unfiltered reviews

Starting on Page 20 of 15,398. Return to Page 1

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

4.5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

4 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Our veterans team was outstanding in their work. They all had a hand in helping us along the way and made sure we understood the process in each step. Tim was in constant communication with us and our realtor to keep transparency and accuracy in everything. Bailey and Josh both kept in contact with us to ensure everything was working and ask if we had any issues or concerns with the process.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

It was a pleasure to work with Hunter, always had an answer for my questions and got back

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

My crew of people are the best of the best they were beyond helpful they went above and beyond. Insanely wonderful, and didn’t make any part of this process boring.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

Veterans United is the best. They made the process of buying our home very easy. The whole team is grade A!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

Nick and his team are great to work with, look forward to future endeavors with them.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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5 out of 5 Stars

Mike and Kara were awesome, they made it easy and were patient with all our questions we fired at them.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

4.5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

4 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Jamie has been more than exceptional throughout the loan process and I really appreciate how available and knowledgeable he was!

headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

They stayed on top of everything and help make everything I had to do clear. They did an amazing job all the way through the process.

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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Experience first-hand why 368,016 homeowners give us a perfect score!

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5 out of 5 Stars

The entire team communication was great. They kept me informed all along the way. The veterans united app made the process very simple. Uploading documents was very fast. All of my questions were answered very quickly. Response time on my texts were so fast. Would recommend Veterans United to everyone for their next home purchase.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Usually when buying a house it is stressful and very long process. With veterans united and the team of people working on the loan for us it was painless and quick!

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Very professional with great communication skills. Everyone on the team was personable and resourceful every step of the way!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars

I want to start off by thanking the gentleman who been helping me since the beginning of my journey. They guide me step by step and helped me over come every obstacle there is. But the highlight of their dedication to help me was when I was not showing on my jobs system which made it seem that I was not working there but I was. They communicated with their team and my work managers to make sure that it is confirmed that I was working. I have a few friends who were in the service who I recommend Veterans United and the all the team that helped me in my journey. Thank you

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars

The service was absolutely seemless

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

The team was great to work with!!!

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars

I initially started my loan process with Veterans United Home Loans but made the mistake of switching to Navy Federal Credit Union halfway through because they offered a lower rate I could lock in—huge mistake.
My closing was delayed twice, and just two days before the third scheduled closing, I was STILL being asked for documents I had already submitted multiple times. At that point, it was clear the process was completely disorganized and another delay was inevitable.
I withdrew my application immediately and went back to Veterans United—and that decision saved my entire homebuying process. Mr. Shawn Hall and Mr. Anthony Perrigo took over and had me clear to close in just ONE WEEK, with an even better interest rate.
The difference was night and day. Veterans United was efficient, responsive, and professional from start to finish—everything NFCU was not during my experience.
If you value your time, sanity, and closing date, skip NFCU and go straight to Veterans United.
Shawn Hall and Anthony Perrigo are outstanding. I can’t thank them enough—10 stars all the way.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

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