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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,820 reviews
943 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,820 unfiltered reviews

Starting on Page 20 of 15,394. Return to Page 1

5 out of 5 Stars
headshot image of Greg Tartaglia

Loan Officer: Greg Tartaglia

NMLS# 738413

4 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Shane Martin and his team were very knowledgeable and responsive. Purchasing a property can be very stressful. I would definitely recommend Veteran's United!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

3.5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars

Our second time using veterans united and still a seamless process! Thank you again!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

I worked James Walrod. I had a great experience. I felt respected and he understood my needs as a first time home buyer

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

0.5 out of 5 Stars

No integrity, no honor was the worst experience as a first time homeowner. Should never be this difficult.

headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

5 out of 5 Stars

The people at Veterans United are great. They know all that needs to be done to get you in a home using your VA benefit. A real pleasure to work with!

headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

The whole team was easy to work with, explained in detail specifics and answered all questions promptly

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Loved working with Hannah and Ben. There was a snafu with the appraiser, but was not their fault. Will use Veterans United - and Hannah and Ben - again if needed!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Todd Keicher and Ben Lake were phenomenal in helping us buy our dream home. They responded quickly and answered all of our questions. VU's portal made the whole process very easy.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

3.5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars

My only regret is not reaching out to them sooner. They made the entire loan process effortless—from our first conversation all the way through closing. Their responsiveness and consistent communication gave me complete confidence every step of the way. I can’t say enough good things about the entire team. Bravo Zulu!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4.5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

Working with Veterans United on the mortgage for my new home was pain free. I was kept apprised every step of the way. They let me know what they needed and in some cases where to find the info on the VA site.
I felt like I was part of the team always. They were responsive to my needs and reassured me that everything was on tract. I especially enjoyed working with Grace my personal concierge, who was available to me for all the non technical parts, but she was very helpful pointing me to additional resources.
Overall, one of the best experiences I have had! Thank you to my outstanding team!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

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5 out of 5 Stars

Nate was the best part of my whole experience. He was very professional and extremely helpful.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

This was the best closing experience that I’ve ever had.. Thank you Moya, Cole, Celeste ( Chicago Title), and Richard ( Realtor)!!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars

Great experience the team was very helpful and involved. thanks Charles And Nicole you made this easy and fast experience

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars

Tommy, Carrie, and Kole were an exceptional team and I honestly could not have had a better experience with them. They helped me and answered every single question I had. They even went the extra mile and gave me contact information to set up all utilities for my new home. If you have any one of them on your team, you are lucky to have them!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

I already recommended to a friend.Kyle and Jenny were so great to work with. They were friendly and capable and answered any questions I had promptly and with a lot of knowledge.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

They made the whole process super simple and answered any question I had!

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

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