We had an exceptional experience with Veteran’s United. Haley and the rest of the team ( to include the Realtor)kept in contact on a regular basis to ensure any questions we may have had and sometimes just to touch base. We were treated kindly and respectful the entire process. The entire process went smoothly being the best experience that painless. The team was on top of the process and returned call expediently. This whole process was positive.
I understand my situation was weird. Receiving emails and phone calls that I was good to close but waiting on atipulationa for closing until the night before was a little rough. All and all the exaperience and team was great.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
The time and attention that both Sheldon Turek and Lisa Williams spent on my cash out refinance went above and beyond my expectations. I could not have asked for more. Lisa worked very hard, obtaining documentation and guiding me through all the requirements, which was no easy task. Sheldon fought for my business. Got me a deal I could not pass on and then delivered as promised. I would highly recommend both Veterans United and Sheldon.
If you’re a veteran seeking a home loan, David Fields from Veterans United Home Loans is the kind of professional you want in your corner. Their expertise, dedication, and personalized service make the home-buying journey straightforward. Highly recommended.
Ben reached out and was ready to start the process! He was really great, just like he was the first time with the buying of our home. Ben has always been super communicative and helps explain the whole process in great detail!
The positive was great we would get down and the positive was so much what we needed.
Anyone on the team I spoke with was extremely helpful and available to answer any question I had. They always kept me in the loop of what was happening.
I have purchased many homes in the past and his was the best experience I have ever had with a lender. Everyone was professional, friendly, informative, prompt and the communication between all team members was excellent. I would highly recommend this company to any veteran looking to borrow money for a home!
The professionalism, kindness and guidance through the entire process was streamlined and easy to get through from beginning to end. I would recommend the services of this company for anyone who wants the extra attention and care of both lender and concierge services as well as using their recommended real estate agents.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Everyone is very knowledgeable and professional, had no issues whatsoever working with them.
Working with Ryan, Justin, and the entire staff was a process i will never forget Everyone was very knowledgeable, and helpful.
Matt and Kelsey answered all my questions. Calmed me when I thought something was wrong. Helped me understand the order of things and did everything to make things go in a timely manner! This was a great experience.
Dorian Henderson was great to work with. Although the process was long and cumbersome he was always available to provide assistance and definitely helped us throughout the process. Mr. Henderson was knowledgeable and professional.
Thank you Dorian!!!!
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OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
This was the most smooth and easy fast transaction working with Veterans United Home Loans to buy a house. Always looking out for you and checking on you to see if you need any help or updates. Even looking out for setting up insurance and services.
Every home buying situation is, I think, unique. We presented a scenario that is not only unique, but risky. Didn’t seem to be overly cumbersome to the team VU put together. The only thing I might complain about is the difficulties of time, as we purchased our house from overseas and only had about a 6 hour window that we could all communicate with each other in real time, which neither VU nor I control.
The whole team that I worked with was amazing. I would recommend them to any one looking to use a VA Loan.
The whole team was amazing from the start! As soon as I did a short inquiry, VU reached out and started rolling the process. It really was a painless and seamless experience!
