Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,977 reviews
535 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,977 unfiltered reviews

Starting on Page 20 of 15,633. Return to Page 1

5 out of 5 Stars

When I decided to use my VA Loan, Scott Beasley was the representative who was assigned to me; he is great. From applying for the loan to closing, everything was so easy and flawless. If you called with a question he would return your call. He and his whole team are true professionals.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

2nd time working with VU, specifically due to Jodi and her support on my loans. I met Curtis from her team and together they really helped secure our new home quickly. Without VU, Jodi and Curtis I feel we would have not been able to get our pre-approval done quick enough for us to secure a once in a lifetime home that had recently came on the market. Quick, professional, uber helpful and courteous. Thanks VU Team!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

Extraordinary service and commitment to us during our home buying journey

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

4.5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

4.5 out of 5 Stars

Despite all the obstacles everyone on all sides really helped out in all ways possible in an efficient and dedicated way.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars

All of the staff we're extremely helpful and made the whole process much easier. I definitely had a great team helping me through everything, start to finish. And now I'm a new homeowner of a beautiful home.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

This is by far the best mortgage loan process I’ve ever experienced. Veterans United have streamlined the whole loan process reducing a lot of the stress and confusion associated with VA mortgage loans.
They use technology to keep me informed and on track throughout the whole process. I love the Veterans United app (It’s well thought out, intuitive and user friendly). Finally, the staff. From the initial inquiries all the way to closing escrow, the entire team was there every step of the way. They provided outstanding customer service, they answered all my questions and addressed all my concerns. I couldn’t have asked for a better loan officer than Ashley Palmer. She and her team are very knowledgeable and supportive of my mortgage needs. It really was a personalized service for my unique situation and they we’re outstanding.

headshot image of Ashley Palmer

Loan Officer: Ashley Palmer

NMLS# 2774419

5 out of 5 Stars

Our experience with Bill Musick and the entire Veterans United team was outstanding from start to finish. They made what can often be a stressful home-buying process feel seamless, smooth, and surprisingly easy. Every step was clearly explained, communication was prompt, and we always felt supported and informed.Bill and his team consistently went above and beyond to ensure everything stayed on track, and their professionalism, knowledge, and genuine care gave us complete confidence throughout the process. We truly felt like more than just another client.If you’re looking for a lender who is responsive, trustworthy, and committed to making your home-buying experience exceptional, I cannot recommend Bill Musick and the Veterans United team highly enough. Thank you for helping make our dream of homeownership a reality!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

Ready to see for yourself?

Experience first-hand why 374,065 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very friendly, easy to work with, quick to respond to questions and access to a lot of different resources

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars

I truly appreciate the Veterans United team, they made everything seamlessly clear and possible.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Good morning, l'm not a very easy person to deal with I have my issues, but John, Landon and the great team they have..Above and beyond the call of duty. They listen.,taught explained and supported throughout the whole process. Phone calls on the status of everything..I cannot leave out my agent Rachel she was patient, understanding and if there's a solution she will find it and make it happen. Thanks to all involved they really care..It shows their actions speaks louder than words..

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Have used VA loans several time in the past when buying a home United was best overall the people were friendly extremely helpful and responded quickly. Thanks

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

Ready to see for yourself?

Experience first-hand why 374,065 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars

While it wasn't perfect the effort and professional attitude was always present. We crushed thru a 15 day close so there were always going to be hurdles. But we succeeded as a team and I never I was being disrespected or ignored. Justin and Daniel were great

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

I had a great experience working with the team at the VA. They helped me every step of the way. I greatly appreciate the support they gave me

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars

The entire home-buying process was surprisingly smooth and easy. The team at Veterans United was always there to answer my questions and expertly guided me through buying my first home. I highly recommend them to my fellow Veterans!

headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars

Matt and Courtney were awesome! Kept me informed every step of the way. Made everything very easy during a stressful time

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4 out of 5 Stars

Jon and his team were great! They kept me updated throughout the process and explained every step along the way. There was some confusion towards closing but the team was able to iron out the issues and we were able to close! Everyone I interacted with was polite and willing to help me no matter what the need was!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Malachai and team was truly great to work with. The team made this home buying experience very easy. Highly recommend this team to everyone. Thanks Team!!!!!!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

My team consisting of my loan officer and realtor was exceptional.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars

From start to finish we’re great. Not only in the home purchase, but all the bells and whistle’s too.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,344 Veterans started their online quote today.