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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,973 reviews
657 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,973 unfiltered reviews

Starting on Page 20 of 15,766. Return to Page 1

5 out of 5 Stars

Great team effort! Lance Nilson should get a raise! Jaclyn Shaw very helpful.
Will highly recommend to all.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

This team is amazing! They’re very flexible, timely, reliable, and responsive. I would definitely work with them again.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars

It did take some time to get answers and for anyone to respond to my emails/texts, but eventually they provided the information requested.

headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

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5 out of 5 Stars

Brett my loan officer went above and beyond his scope of work, providing me information that i needed and explaining the entire process for me during the home buying journey. Great communication and straight answers.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

4.5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Levi, Kris, and Alex made the entire home buying process incredibly smooth and easy. What initially felt like it could be a stressful and overwhelming experience ended up seamless and straight forward thanks to their help. They were professional, helpful, and made sure everything stayed on track from beginning to end.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

We used Veterans United on our 1st home, and it was absolutely smooth process same with our 2nd home

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

This was our first home buying experience. Our assigned team were amazing! Shane was always available for our many questions and concerns. He made us feel each concern was valid and took the time to make ensure we got the answers and explanations we needed. I hope everyone gets a person like him to work with. I am not sure if they make them like Shane L. though! Mark M. was great also! He made sure all the i’s were dotted and t’s were crossed so everything went smoothly without any issues. Great team and a great experience for what often is a stressful time! Highly,
Highly recommend Veterans United. Now my checklist is finally complete!! 🙂

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

Jamie Hughes and the entire team are top-notch! Information came our way regularly and in a timely manner, and if we got stuck, Jamie was easily available to answer questions. The VU web portal is extremely intuitive to use when you are in the loan process, and the website has all kinds of great tutorials and other info.

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

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Experience first-hand why 377,459 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

This was my first time buying a home. These guys made easy and comfortable going through the process. They answered all of my questions and didn't make me feel dumb even though some of my questions may have been. I would definitely recommend using them for a VA loan.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars

Very great people and super helpful entire time.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

3.5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars

This team worked diligently to have my property close on the expected closed date. During this transition they kept me in the loop and explained the entire process to me. I couldn't have asked for a better team because my job consist of takes up most of my time they understood what needed to be done for closing to be executed in a timely manner.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Absolutely loved working with Steve and his team. Super knowledgeable and professional and helpful at every turn

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Kenzie was so helpful and knowledgeable throughout this whole process with my endless questions. I am so appreciative of her support! She made this the easiest home buying process I’ve ever experienced. Her team was also very helpful and knowledgeable, y’all have a great team over there, and I will be returning to Veterans United once I’m ready for my next home

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

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