Helpful In assisting us through the process and challenges we faced along the way.
We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.
They helped me when no one else would
Leah and her team were amazing!!!
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Very transparent and communicative. Thanks Hannah!!
Stephanie, Sierra, and Alyssa were all wonderful, they made the whole process so easy and we couldn’t be happier with the results! Thank you all so much!
Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.
The entire team was wonderful to work with! Especially Josh and Jake!
Thank you so much for all of your support on this process! You guys were great! :D
Our team, Chris, Alex and Nacim, were the best. They guided us every step of the way, answered my sometimes ridiculous (to me) questions with no judgement and made the process so much easier than it (honestly) should have been.
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Great communication with everyone at veterans united. The app made it simple to accomplish everything required in the home buying process, and my loan officer Kevin Warren was always available for questions. They made the home buying process very easy for my wife and I.
Amanda, Scott, and Dylan were a pleasure to work with. Very friendly and helpful!
MIke and Daniel were amazing. This is my second purchase with Mike and he is nothing short of outstanding, as was the entire team.
I really enjoyed being able to easily log in to VU at work, only needing my email and a code from my phone. Email notifications for new To-Do items were prompt, and easy to understand and complete.
I personally didn't like some of the verbage on the site. I took some of it as whimsical, which didn't really feel right (to me) for something serious such as buying a home. I also did not like how the the signing applet encouraged you not to read what you were e-signing. (click "next" to sign, it scrolls down 5+ pages to the signing line.... rinse & repeat)
Overall, pretty good. I would recommend VU.
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
This was our first time buying a home and we had no idea what we were doing. Veterans United was very helpful in explaining the process, what our job is, and what we need to do. My wife and I suddenly found a house we loved and Veterans United made it ours within a month.
Everyone that was on our team were very helpful and informative and moved quickly for a 30 day closing
