Great service and support, the app is great.
The only reason for a 7 was because of the amount of time, confusion, and communication issues. Otherwise it was a 10
Wonderful process, start to finish. Whole team was phenominal. It was my second time using Veterans United.
Exceptional service from everyone involved.
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
Shannon was absolutely amazing. He kept us informed and was completely open about the whole process.
Veterans united made home buying so simple you couldn’t go with anyone else. The whole team is great!
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The only complaint I had was with the appraiser during the whole process. I would recommend talking with first time homeowners about how paying closing costs works at least a week before the estimated closing date, especially if they use USAA and need to have a cashier check mailed.
Went extremely smooth and quick
Amazing team to help guide us through our first ever home buying experience with us having very little knowledge. VU was amazing and will 1000% use them again.
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Awesome
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
My team was great and got ahold of me when they needed and answered my questions thoroughly.
Awesome

