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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,122 reviews
733 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,122 unfiltered reviews

Starting on Page 20 of 15,471. Return to Page 1

4.5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Heidi, Annie, and the rest of the team were outstanding. As a vet and first time buyer this experience was a little nerve racking but they helped me every step of the way

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars

I like how the process works especially for first time home buyers. Kenny and his team are amazing at their work and able to communicate back and forth with me. From the time of submitting all the necessary paperwork 'til the end, it was a lot to work with. Everything was a smooth sail, but the underwriting process needed to be at least 2 weeks prior to the closing date. I was working with at least a week, starting from the weekend, but was notified to submit extra paperwork such as a name issue that was a letter off. That took about a few days to complete, but requesting for an expedite process took some time. I didn't get a free to close until the day before my closing date. That was stressful because I had multiple plans and took Leave for my closing date. However, we are overall happy that we were able to complete the entire process on time!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Corey was the best professional I ever worked with, as a first time buyer we helped out so much with explaining everything and quick responses!

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Very helpful throughout the entire process. Their app made doing all of the required paperwork very fast and easy. They communicated effectively and were always willing to explain anything I had questions about.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Bennet was amazingly good at what he did for me and it was my first time buying a house.

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars

Veterans United went above and beyond to make sure this process went as smoothly as possible for us as first time homebuyers. They stayed in constant communication with us and worked effortlessly behind the scenes to make sure they took as much off of our plate as possible. Huge shout out to Austin and his team! Words could never express our true gratitude!

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

It went really well. The entire team was extremely professional, and dedicated to making the process as easy as possible for me. It was very fluid, and very much stress-free. All direction I was given was very clear and concise, and when questioned for further information, I was provided with very thorough and specific answers. I never had an issue with getting in contact with my loan officer or coordinator. Or any part of the team. And even with me getting deployed near the end of the entire process, they were very accommodating and understanding, and continue to work with me through time changes and everyone’s busy schedule. Not only would I suggest veterans United, I already have already referred Veterans United, and I plan on using them again in the future.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

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5 out of 5 Stars

Kayla and Chris made the re-finance process so easy!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Rob, and the whole team from Veterans United were amazing. The made our out-of-state move so easy. We had a million questions and they were there every step of the way. Thank you so much!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Jason was amazing during our whole home buying process. He was knowledgeable and answered all of our questions (even non loan related). Honestly, it was a super easy process and I would use them again!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

4 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

the team we had knew what they were doing, and when it needed to be done. not to mention had the patience needed to deal with first time homebuyers who had absalutley no idea what they were getting into. it was a pleasant surprise to find individuals who were not irritated by stupid questions at all hours. They worked awesome together. it was a relief not to have to deal with inner office strife. They all went above and beyond for us, stuck with us through meltdowns and celebrated with us when the keys landed in our hands. I would do it again!!!!

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

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4.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Joshua Bronis

Loan Officer: Joshua Bronis

NMLS# 2778702

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Bill and his team were absolutely amazing to work with! I will be recommending them to all of my veteran buddies!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Chris was amazing and very kind. All the positive things I can say about him i am.

headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

5 out of 5 Stars
headshot image of Clint Robson

Loan Officer: Clint Robson

NMLS# 2768058

5 out of 5 Stars
headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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