Ta’Tianna and her team have been absolutely amazing! 100/10 would recommend to any veteran buying a home!
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Truly u believable, the care, respect, they are super professional and. Very knowledgeable. I would definitely recommend them and would use them again..thank you
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The whole process was unbelievably easy! My dedicated team went the extra mile, taught me along the way, and encouraged me the whole time. I'm telling everyone I know!
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Great customer service. Kelly Tolster was there to answer all questions along the way. Highly recommend!
Malachi Goodman was extremely responsive, helpful, and encouraging throughout this process.
Nice people but majority of my documents were incorrect with pre filled data / all the way up until closing day where my mortgage and escrow were incorrect at closing. Closing should’ve taken 30 minutes and it took 2.5 hours waiting back and forth on corrections. If you go with them the app is pretty good and smooth but really take your time reading all of the documents details because it looks like there were quick mistakes like the sellers name included with mine as a name I’ve used in the past, some documents didn’t have the total of the house, some didn’t show I also own a second property, at closing the mortgage was off by $30 so just take your time to review everything.
Response from Veterans United
Hi Ryan,
I appreciate you taking the time to share your experience. While I'm glad to hear you had positive interactions with your team and found the app helpful, I'm sorry the errors in your paperwork created frustration, especially on closing day. I understand how disappointing it must have been to spend additional time reviewing and correcting documents when you were expecting a smooth closing.
Your concerns about the accuracy of your documents are important, and I'd appreciate the opportunity to learn more about what happened. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I was reccomended by my supervisor and i would be a fool to not share with someone else
There was minor communication breakdown but overall exceptional service.
Had a great team. It was a new learning experience.
They help make the process easy. Always there to answer questions and got back to me in a timely manner.
Working with Veterans United was an absolute breeze. The entire process was simple and streamlined, and the people were fantastic to work with.
Hunter and Wendy were great to work with. They were honest and forthright through the whole process.
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
Would recommend Josh and United home loan.
Katy and Tyler were absolutely fantastic to work with. Personable and understanding, tips and tricks to help me be more effective and efficient. Thoughtful, genuine ..I can go on and on. I really enjoyed working with them and will 100% be recommending them to friends and family.
My experience was very smooth and simple. I have used Veterans United twice once for a purchase and now a refinance. I was always informed during the process and if I had any questions they were answered quickly.
