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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,308 reviews
726 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,308 unfiltered reviews

Starting on Page 20 of 15,677. Return to Page 1

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

Very helpful and understanding, overall great experience.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
Photo submission from Terry M.

I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Ali and her team were very responsive, informative and kind. They made what could be a very stressful process seem easy, helping us have a smooth transition. We really appreciate all of their help...which is why this is our second time using Veteran's United. We would absolutely use them again! Thank you!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Brett and Dennis and the team could not have been more helpful. Never hesitated to answer any questions I had and was there every step of the way! 11/10!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

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5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

I cannot say enough great things about Crystaline and her entire team at Veterans United! This was my second time using Veterans United for a home loan, and once again they exceeded every expectation.
From start to finish, Crystaline and her team provided exceptional customer service. They were knowledgeable, responsive, professional, and always took the time to answer my questions and keep me informed throughout the entire mortgage process. Buying a home can be stressful, but they made everything feel organized, smooth, and manageable.
What impressed me most was how genuinely they cared about making sure everything went as planned. Their communication was outstanding, and I always felt like a valued customer rather than just another loan file.
This is exactly why I chose Veterans United a second time, and I won't hesitate to use them again in the future. They consistently deliver an outstanding experience and truly do not disappoint.
Thank you, Crystaline and the entire Veterans United team, for making my home-buying journey such a positive one. I highly recommend them to any veteran or homebuyer looking for a lender they can trust!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Janeanne Stephens was great to work with throughout my home-buying process.She was always responsive, answered my questions promptly, and took the time to explain the VA loan process whenever I needed clarification. As I searched for a home, she encouraged me to send her listings so she could help determine whether they would qualify for VA financing. That guidance saved me time and gave me confidence as I narrowed down my options.Whenever I had a question or needed information, Janeanne got back to me quickly and made the process much less stressful. She was knowledgeable, professional, and easy to work with from start to finish.I appreciate everything she did to help me through the financing process, and I would definitely recommend Janeanne Stephens and Veterans United to anyone using a VA home loan.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Photo submission from Jaimie M.

Most amazing and easy process for me to buy a home. Everyone was extremely helpful and kind. I would highly recommend United Veterans to anyone buying a home!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Jolene Hatfield

Loan Officer: Jolene Hatfield

NMLS# 2771738

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Dorian and his team really came through for us. He not only successfully convinced the seller to shift from only accepting a conventional loan to allowing us to go VA, but he was really responsive and personally stayed on our loan closing all the way until the end, something that was helpful because the title agency dropped the ball on the day of closing. Dorian is friendly, knowledgeable, and willing to work after hours. Can’t recommend more highly.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

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4 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars

Seamless experience working with Ken Carson, our loan officer. He and his team did an excellent job helping everything to run smoothly and stress free as well as helping us understand the full process as first time buyers.

headshot image of Kenneth Carson

Loan Officer: Kenneth Carson

NMLS# 2772170

5 out of 5 Stars

The process was exceptional and smooth .I had cherished every single moment of it .

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

4.5 out of 5 Stars

Everything went great until the end and had a little hiccup but was settled very fast. Also yall should do Hats besides shirts. Who wants a T-shirt over a nice hat.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Christina and her team were fantastic handling our complicated credit situations.
They made us feel comfortable and confident all the way! Thanks!

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars

My entire team was absolutely amazing!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

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