Everyone was very helpful and the process is very easy thanks for everything guys
Eric and Nick were very helpful during this process. With this being our first home, and life being unpredictable, I couldn’t be more grateful with the patience’s and understanding they were with me. Huge respect for them and my deepest apologies when I was losing my patience and getting a little snappy.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
It took a year for us to find the right place at the right time but every one was very patient and understanding.
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An excellent mortgage company that actually cares about the veteran. I hope to stay with Veterans United for the duration of my time on earth.
Love veterans united always on point
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Great experience working with Steve and his team on our home purchase.
Getting alerts through email of completing each task step-by-step wasn't overwhelming
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Experience first-hand why 361,860 homeowners give us a perfect score!
10 is not a high enough rating for Miles, David, Vickie, and Rachael. They have gone way above my expectations for home buying experience. I can't say enough about this team. If I ever move again or my kids decide to buy a home, Veterans United should be there 1st call.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Chris and his team were outstanding. We fell in love with the first house we saw and it was a little out of reach. Chris and his team went the extra mile and left no option disclosed or stone unturned to help get us into our dream home. We forever are grateful for Chris and his team for his honesty and hard work through this whole process. You don’t have a loan officer typically send an updated pre approval letter at 9pm on a Friday night so we can put together an offer, but Chris made it happen!!!
Jackson and his team were great! Anytime, I would text Jackson a message, it would be late at night or the weekend he would respond in a timely manner. The fact he would respond so quickly was great because it was fresh on my mind and we could discuss my concern and he would immediately resolve my concern. A consummate professional!
Marty was always fast to reply back and have answers to any question I had.
