I have to say for being a first time home buyer, the experience I had with veterans united was exceptional. The help from the entire team made this quick and painless. A big thanks to Keith Simon and Taylor Kelly for putting up with me with all the questions and nervousness I had. You guys were great
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Overall I had a positive experience with Jonathan and Lora, they were able to help me get into the house I chose on schedule and I’m happy with the results. I would recommend working with them both.
From beginning to end, the experience was exceptional. My team knew exactly what they were doing at all times and everything went smoothly. Any questions I had, they took care of quickly and efficiently. They were always available for consultation. Exceptionally professional.
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Working with Trevor was great he helped me along the whole process of my home buying journey, and kept me inform with anything I had a question about. If there was ever any issues with documents he would contact me right away and let me know what exactly was missing or what the documents I was signing meant. This was our first home and it was a great experience working with Trevor and his team!
What a great experience working with Mr. Ross and his team, they made the whole process seem easy!
Jessie Bailey and her team made me and my wife feel totally at ease. This was our first time ever buying a house, and they showed extreme patience with our limited internet knowledge. Jessie called us just to see how we were doing ! Unheard of these days. We will tell everyone we know what a great company you are to work with. Oh, and who sends a gift box to enjoy?? No one that we’ve ever heard of. And Jessie even told us if we had any questions in the future, call her. Amazing. Heartfelt thanks. BILL McCORNICK.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Emmy, Delaney, Hannah, Jared, Amy, & Kayla were absolutely amazing. This is the second home I purchase in three years from Emmy and this has been the best house buying experience ever! Emmy and her team are on point, supportive, professional, and caring. As an Air Force veteran it makes me proud to have people like Emmy and her team making home ownership attainable for military veterans! Thank you!
Frank Acevedo Air Force Veteran
MSN-MBA RN
Previous experience was much better..Communication was terrible overall. Not well organized. Final closing cost were in question uo to 24 hours before closing. Incorrect mortgage document sent to closing. Not a good experience.
Response from Veterans United
Hey Christopher,
I'm sorry this experience didn't live up to your previous one with Veterans United. I understand how frustrating it must have been to deal with communication issues, uncertainty around closing costs, and incorrect paperwork so close to closing. You should feel informed and confident throughout the process, and I'm sorry that wasn't the case this time.
I appreciate you giving Veterans United another opportunity to help with your home financing needs. I'd welcome the chance to learn more about what happened. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Bryant Chambly is a class act ..Bryant and his team guided me every step of the way,thanks to his expertise my wife and I are going to live comfortably f or the rest of our lives
. Life changing and i salute you Bryant
They have gone above the normal helping through the whole process. I could not have done it without them.
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
They are great to work with and made the entire process a piece of cake.
Bobby was very knowledgeable and informative and straight to the point, I like that.
Our loan officer: Horace was great. Always kept us informed with accurate data and updated data as necessary. Super personality. He worked very well with myself and my wife. He presented options that were timely and never pressured us to add on any expensive add ons that we need not need or want. I would recommend him to any of my fellow veterans.
