Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,886 reviews
809 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,886 unfiltered reviews

Starting on Page 20 of 15,163. Return to Page 1

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars

Scott Hutto is amazing! Must keep him around and give him a giant bonus. I’ve used him for 2 Mortgages/Refi’s. I’ll use him again on my next purchase!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Always great and simple and very helpful.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

From start to finish, this was my best home buying experience! Mary, Becca, and team communicated great and shared a wealth of knowledge with me throughout the process. I wish I had purchased my previous homes with VU, and I will not purchase another home without them!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Photo submission from Brett E.

Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Bryant was the very best person to ever work with, he & his team were always very professional, helpful & extreamley patient with us,
taking extra time to explain things step by step even in some very high stressful moments,
he went above & beyond his position to take good care of our family & help us make the best decisions for our families needs,
he worked tirelessly & extreamley hard to ensure everything came together for us , to get us to our closing day on time & we will always be greatful & love him for it.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Tim Killday was an exemplary partner. Candidly, this was by far the best mortgage experience. We have purchased several homes over the past 30 years and have never had a more seamless process. Tim's communication skills are unmatched. Not only did he provide all the information that we needed to make a good decision, his delivery was practical, forward-looking and clearly he had our best interests at heart. As a result of this experience, we would choose Veteran's United over and over again. We hope that our mortgage can remain serviced by VU but if not, we will be making every attempt to use VU for other properties. Oh, and I almost forgot about his responsiveness. There was never any delay - it almost seemed that he worked 24 hours - fantastic!! And, for the record, we purposely did NOT use AI to write this review. ;-)

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

Brittany and her team were very helpful at every point, replying to my messages at any time and always giving me the best options. Very professional. I will highly recommend her and her team. Thank you to them for always keeping me updated.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

As a first time home buyer. I didn’t really know anything about the process, but everyone that helped me at Veterans United (Danny, Natalie, and Briana) made everything so seamless. They’re super organized and they communicate evrything at a timely manner.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

Ready to see for yourself?

Experience first-hand why 361,965 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

It was a process, that was handled in the utmost professionalism! Detailed, considerate, and responsive communication! I was reluctantly surprised at how well the process went. They are trustworthy and very much helpful throughout the whole process!Thanks
Clarence Helms and family

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

This was my first time buying a house, and Todd and his team made it a very easy process. I'm still amazed at how quick it was! Every crazy question I had was answered with so much patience and respect. I'm so appreciative that they made this a wonderful experience for me.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars

Excellent service and professionalism, yet again! I can't say enough good things about the way Veterans United handled the VA assumption loan. David, Jenn and team were nothing short of spectacular exceeding all expectations.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Nicole Camarillo was outstanding to work with, she did everything she said she would do and follow back up with you the same or next day.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

Mike and his team have been Top Notch throughout the home buying process. I knew from the beginning I was in good hands. This is the second home I have used Mike and Veterans United.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

The whole process was quick fast and easy thanks to the team that helped me thru the process

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

Ready to see for yourself?

Experience first-hand why 361,965 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

VU had the best interest rate and was the only company that acted like they even cared to have my business. The communication was very easy and it was easy to get a hold of someone if I needed to. Also the amount of resources that were available to me was great.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

My Team at Veterans United is amazing! From start to finish, the communication was prompt , precise and easy to understand. Cooper, Candace, Suzann and Sam were pleasant to work with and carried themselves with the highest levels of professionalism. I’ve bought and sold numerous homes over the years and this was the best experience I’ve had with a lender! Thank all of you for making this a great experience! Sincerely, Charles Casey Bolen!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

I wasn't sure what to expect. I have to say it was great having veterans helping veterans. Emmy, Julie and Megan are the kind of people who you want representing your company. The knowledge, patience and hospitality was over the top. All made me feel valued and like family

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

This has by far been the best experience in home buying. Everyone was exceptional and went above and beyond. Veterans United truly cares about providing the best outcome for us. Thank you so very much.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Fantastic experience. It’s obvious VU takes time to build a team of professionals who truly care. Michelle worked with us for two years which she could’ve easily dismissed us as unqualified and moved on to easier clients. But she didn’t and helped us. Once we started working with Derek and the rest of the team it was such a smooth process. We got a realtor recommended and she was amazing. Overall, the best experience I’ve ever had buying a house. Thank you!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.