Every person we delt with was very professional and friendly. This was the easiest buy I ever had.
Took what seemed like forever, but came out fine.
Response from Veterans United
Hi Jeffrey,
I appreciate you sharing this. I know a longer process can feel frustrating, and I’m glad everything ultimately came together in the end. Thanks for sticking with us through it.
If you ever want to share more about your experience or have questions down the road, our Client Advocate team is here to help at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
Jody has been my loan officer through the original purchase and two refinances, and every time I can count on him and his team to get me to the finish line with my home loans. Jody, Matt and Emily made sure that I was kept informed of the process, and closed on the day they projected. I am grateful that I have the honor of having them by my side. Thank you
Everyone who worked with me was OUTSTANDING!!! They were kind, considerate and very patient with me since this was the very first time I've had to do anything like this since my husband passed away. I will recommend to anyone who is looking for a mortgage or refinance to use Veterans United Home Loans. Absolutely.....hands down!!!!
Pain free, user friendly resources. Everyone on the VU team was responsive and supportive throughout our process. There’s a reason people go to them, and it’s because they’re efficient and effective at getting you into your home.
Ready to see for yourself?
Experience first-hand why 356,388 homeowners give us a perfect score!
Veterans United did a fantastic job helping, me to obtain financing. They paired me with an agent, who helped me to locate a home with the right price point and location.I will be moving into my new home in the next couple of days. I am so excited!
The veterans united team are the cream of the crop! I have purchased three homes using their services, agents and resources. Honestly if you are not using veterans united, you are not getting the best rate, the best customer service and the best out come in buying your home. Fast, efficient, kind and friendly. My wife and I consider them part of our family.
Veterans United helped me find a place I can finally call HOME!
I lived in a different state than I was would be purchasing. With all the things that had to be done, this team enabled me to accomplish it with ease. I would definitely recommend to anyone interested to have this at their disposal.
Ready to see for yourself?
Experience first-hand why 356,388 homeowners give us a perfect score!
Awesome … Very thorough and helpful.
Haley was the best ever! I could not have done it without her and Julie I highly recommend them to anyone thank you
Rich Pauls is a real gentleman and a pleasure to work with. He is very knowledgeable and help clarify any questions you may have.
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
John and his team need to be commended for the great work they do. I cannot believe how smooth the process was. We closed in 30 days without a hiccup. The Veterans United portal is super user friendly. Everyone on the team was very helpful and knowledgeable. I would highly recommend this team to anyone going through the loan process!! Great service!!
The loan funding team extremely delayed the time we received the keys. My loan team was great and extremely helpful but your loan funding team is sub par at best.
Response from Veterans United
Hi Shane,
I’m really sorry for the delay in funding and how that affected when you were able to receive your keys. I know how stressful and disappointing that can be, especially after getting so close to the finish line.
I do appreciate you sharing kind words about your loan team, and I’m glad they were helpful throughout the process. I’d like to learn more about what happened on the funding side so we can better understand where things fell short. If you’re open to connecting, our Client Advocate team can be reached at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
