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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,611 reviews
549 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,611 unfiltered reviews

Starting on Page 20 of 15,854. Return to Page 1

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Working with Tim was amazing. He explained everything and answered all my questions

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

4 out of 5 Stars

Dan was great to work with, during the process

headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

The entire team that we worked with was absolutely amazing!! They all made what is normally a pretty stressful experience, such a smooth and enjoyable process. Thank you all for making this a breeze! We will be recommending VU to anyone we know who is a veteran looking to purchase a home. Thank you Brett, Nicole, and everyone we worked with, you guys ROCK!!

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

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5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Jimmie and Ashley were great!

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Tyler was easy to work with and straight forward. No BS.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4.5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars

The process is easy and if you have any questions, they are quick to answer.They are friendly and helpful during the process. I would not hesitate to use them for your mortgage or refinancing needs.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

My Veterans United team made the entire home buying process smooth and easy! I was able to communicate with them easily and they answered all questions I had.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

Heather was outstanding help and was very helpful and understanding throughout the whole process. She won't let you down.

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars

Veterans United exceeded all of my expectations. The process was smooth, well organized, and professionally managed from start to finish. My loan officer, Ross Pierson, went above and beyond at every stage. He was always available, responsive, knowledgeable, and genuinely committed to helping me achieve my goal of homeownership. Ross made a potentially stressful process easy and understandable, and I always felt supported and informed. I highly recommend Veterans United and Ross to anyone looking for exceptional service and a team that truly cares about their clients. 10/10 experience.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

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5 out of 5 Stars
headshot image of Nolan Schueler

Loan Officer: Nolan Schueler

NMLS# 2041982

5 out of 5 Stars
headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

4.5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Emmy C is the best! She did an amazing job helping me secure my first home!

headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

Billy and his team was on top of everything from day 1 to the end. He made everything easy and efficiently. Amazing team!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

4.5 out of 5 Stars

This is my 5th home loan and it was by far the easiest one I've done! Although I think the portal could be improved upon in a couple ways, I spent far less time dealing with the administrative process of the loan than any of my previous other experiences. It was so smooth and easy that I can count on one hand the number of times I had to log on to upload or go through a lot of documentation. Only two things I can recommend to improve upon are (1) enable multiple file upload on the portal and (2) more frequent communications or reminders when things are needed.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4 out of 5 Stars
headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

5 out of 5 Stars

I don’t know where to begin, the experience I've had with my veterans united was phenomenonal, they were really easy to talk to and encouraged me constantly to ask questions and voice my concerns which really made my home buying experience so much more comfortable

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars

Amazing communication and their phone app makes it extremely easy to upload documents and stay on top of tasks.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

These guys helped my family purchase our first home. Many thanks to them and their staff. Very friendly every step of the way.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

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