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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,443 reviews
783 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,443 unfiltered reviews

Starting on Page 20 of 15,482. Return to Page 1

4 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

2 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Our team was phenomenal! Would highly recommend!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

0.5 out of 5 Stars

They asked us several of the same documents, because they didn’t like the semantics of the other ones. Every time they told us that it would be the last document, it always had more. Our realtor and paralegal tried to reach out to them many times and we only got any answer after 5pm. We had a bunch of issues with the writing of our loan and we almost lost the house

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Michelle was amazing, communication was top notch. She made everything so easy

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

From the beginning to the end Tommy was a great lender. I would recommend him and Veteran United to everyone I know. Communication and sending information through the app was easy. Tommy made sure I wasn’t left out any step of the way. Thank you again.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Out of the five lending agencies I was shopping with for purchasing my first home, Veterans United had the most user-friendly website and officers. Their processes are streamlined and easy to follow; the progression felt like walking step by step towards buying my home - where I could stop at each step and understand what I was getting myself into and where I was going. Amazing experience compared to the nightmares I’ve heard of from friends with other lenders.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars

Easiest process ever! Supported 100% through every step all the way through. Horace was awesome and couldn’t be more pleased.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Having gone through the mortgage process several times over the years, we know how important good communication and follow through can be. Brian Flanigan and Sam Younger were both great to work with during the purchase of our new home.
Brian was knowledgeable, easy to talk to, and always willing to answer questions and explain things along the way. He helped make the financing side of the process feel much less stressful and was always available when we needed guidance.
Sam was equally helpful throughout the process, staying on top of documents, communication, and timelines. He was responsive, organized, and made sure things kept moving without us having to wonder what came next.
Buying a home always comes with moving parts, but Brian and Sam helped make the lending process smooth and straightforward. We appreciate all of their help and would gladly recommend them to anyone looking for a lender who communicates well and stays on top of the details.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

We were clueless about buying a home but Tommy made it so easy f or us to understand. He took his time and explained everything and never rushed the process.
He followed up with us making sure we had all our ducks in order more than once.
It was a great experience for us and we felt Tommy shined. Thanks everyone Mark and Krystel

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Way easier than I thought it would be, if I would ever need to buy another home, this is where I would come.

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

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5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

The whole team was phenomenal and they made the experience so easy! Can’t say enough good things about them. They recommended Holly Kennedy to be our real estate agent with Exit Elite Realty. Use her!!! She goes above and beyond!!! These people know how to get things done. Use Veterans United and Dean, Amy, Bryan - I probably missed someone; too many wonderful people!

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars

Buying a home a super stressful without this company I would’ve probably have never gotten a home. I have very much appreciate everything they did for me and how they were always available for me.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Thanks again Tyler for everything you and your team did to get me into a VA backed home.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

4 out of 5 Stars

We greatly appreciated Veterans United's help with my recent mortgage. However, there is room for improvement in the rate lock process, including when it will take place and the rate lock duration.
The VU team did a great job of overall communication, minus that one, yet important aspect.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Jeremy and the Veterans United team were outstanding throughout my entire home buying process. Jeremy was professional, responsive, knowledgeable, and always willing to go the extra mile to make sure everything stayed on track. He made what could have been a stressful experience feel smooth and organized from start to finish.I truly appreciated how quickly he answered questions, explained every step clearly, and worked hard to help me get into my new home. His communication and dedication exceeded my expectations, and I would absolutely recommend Jeremy and Veterans United to friends, family, and fellow veterans looking to purchase a home.

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

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