Our situation was not perfect, however, you told us what was needed and why without being disrespectful. When you were able, you offered workable options that made the best sense for our situation to allow us to close on our home.Aaron T., we thank you for your outstanding support throughout our mortgage process. Veterans United is very blessed to have you in there organization. Your expertise, responsiveness, and dedication made what could have been stressful feel smooth and manageable. We truly appreciate everything you did to help us reach this milestone.
You were honest, straightforward, available and respectful from the start. We would absolutely work with you again and recommend you to our family and friends.
Kind regards,
William and Melanie Wilkerson
Best ever
Went above and beyond during the entire process. Answered all of our questions and make sure everything went as smoothly as possible.
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
Pro-Good Service, good app. I really liked my primary point of contact who was very knowledgeable.Con- Don't accept their first rate. Shop around and have them match it. They offered me 0.7 over what I negotiated down to. Also, some of the support staff know their specific part of the process, but are not knowledgeable on the whole process. Seek expert advise on things like insurance.
The team was awesome fast and efficient.
For a first time participant, never imagining your day is right around the corner Veterans United excelled.Every step of the way they guided us through and gave us a piece of mind when there was doubts or fear.Shout out to the whole team... Erin, Dan, and Madeline especially for being there for every second literally.
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Amy Carder is the best 3rd time I’ve worked with her. She’s incredibly responsive, makes everything easy and seamless. I will recommend her and her team to anyone I know. 10/10!!
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
While we had some rollercoasters with the original loan, we chose to refi with VU for an easier streamline process. And it was. Easier than I expected. We’re not sure how the numbers worked for the higher loan totals when some was to be waived because it’s a current account but sure the real loan amount will be reflected when the final is fine as our loan agent explained how it goes.
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Matt, Jennifer and the entire Veteran United team were excellent and available to answer my questions at all times. They made the process smooth and stress free. Highly recommended!
Veterans United's customer service is streamlined so well that despite starting the homebuying process as a full time student/worker- thier support/network of realtors guided me through every step, helping me become a homeowner within a single semester.It was fantastic with you, Kendall Haun, Matt Fitzgerald, and team!
Craig and his team were awesome and our new home purpose, stress free!Thank you again,
Marland & Pam
Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.
