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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,981 reviews
649 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,981 unfiltered reviews

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5 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Chase made the entire process very smooth and worry free. Would highly recommend his services to any veteran buying a home.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

My team was amazing! They helped me during the whole process, we never felt like we had no idea what was going on. All of them were wonderful, if anyone is looking for a loan, this is the place!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

Everybody involved was kind, friendly, and most of all efficient. I never had to wait ridiculous amounts of time for an answer to a question and I never felt like I was being left hanging.As a single father I've had to jump through a lot of hoops and everything the last decade has been a struggle. Frankly I never thought I'd own a home. I've faught and clawed to be able to raise my daughter and give her stability and security in this life. Y'all made this experience more pleasant and seamless than I could have ever imagined. So, thank you all so much for the part you played in helping me secure a home and future for my daughter. ❤️

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

Rick Bridgman was excellent as always. He took the time to explain my disclosures in detail and went the extra mile to help me close on time. He is the reason I always go back to Veterans United when I need a loan.

headshot image of Rick Bridgman

Loan Officer Team Lead: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

Many questions came about for the subject of mortgage of which I knew very little about. Randy and his teammates were great, especially Emily, in taking care of all my concerns.
God Bless you all ! Sincerely, Terry Spirk l

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

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5 out of 5 Stars

Overall as a team with the people I spoke with consistently were great. Sean N was great always ready to answer my questions or to say he didn’t know but would find out and always got back to me in a timely manner. Samantha was the same. Great team to work with!!

headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Going with Veterans United has been nothing short of amazing! This long process of refinancing went by smoother than I thought it would. Alex was our loan officer and he is so informative and communicative. I really enjoyed the team we had and would recommend this company to any veteran.

headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

Mike and Landon did a phenomenal job helping me with the home buying process. They were easily accessible and ready to answer any and all questions. Buying a house while deployed poses its own challenges, but Mike was willing to communicate with me via email and through my mom in order to get things done. Both of them worked with a mindset of professionalism and respect, and I couldn’t be more grateful.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

We had the absolute best experience with this team! They were so responsive, knowledgeable, professional, and kind.

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Very knowledgeable as a 1st time homebuyer I was nervous about the process but it was pain free 😊

headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

2.5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Very open and outstanding communication.

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Wesley was very helpful

headshot image of Wesley Earl

Loan Officer Team Lead: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Tim and his team were super easy to work with. They were very knowledgeable and provided expert and timely assistance.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars

Difficulty reaching loan officer for several days at a time. Other than that, excellent service, and I got a loan with a competitive rate. Couldn't really ask for much more.

headshot image of Todd Baldwin

Loan Officer: Todd Baldwin

NMLS# 2736700

5 out of 5 Stars

Brad Mendosa was absolutely amazing throughout the entire process. He helped us with every question we had and was always incredibly responsive. We ran into some unexpected issues with closing because of a hurricane, but somehow Brad made it all happen and got us to the finish line! We highly recommend him to anyone looking for someone knowledgeable, responsive, and dedicated.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

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