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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,216 reviews
813 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 471,216 unfiltered reviews

Starting on Page 20 of 15,708. Return to Page 1

3.5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

The whole team was fantastic at all times!

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Working with Veterans United was an outstanding experience from start to finish. The entire process was incredibly transparent, well-organized, and much easier than I expected. Every step was clearly explained, and I always knew what to expect, which made buying a home far less stressful.The team was absolutely spectacular. They were professional, responsive, and genuinely cared about making sure everything stayed on track. Their communication was excellent, and they were always available to answer questions and provide guidance.If you’re looking for a lender that values transparency, has an organized and efficient process, and truly supports you throughout your home-buying journey, I highly recommend Veterans United. They exceeded my expectations, and I’m grateful for everything they did to help make my homeownership dream a reality.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

4 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

The quality of service from all aspects was outstanding

headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars

Seth and Rachel were both very helpful and exceptionally professional. Promote ahead of peers

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars

Crystaline went above and beyond what i expected of a loan officer and made everything that would normally be stressful and time consuming seem like a walk in the park. My real estate agent has been in the business for a very long time and had nothing but good things to say about Crystaline and even said that Crystalline was the best loan officer she had ever worked with in all of her years doing this. I would recommend Veterans United to anyone buying a home and I recommend requesting for Crystalline specifically as your loan officer.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

2 out of 5 Stars
headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

The team from Veterans United was incredible from start to finish! Everyone was friendly, patient, and patient. Every question was answered immediately and every piece of information was shared and explained thoroughly. Using the VU website to process everything made it super simple and almost effortless! We would recommend VU to anyone and everyone without hesitation.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

2.5 out of 5 Stars
headshot image of Corey Schmidt

Loan Officer: Corey Schmidt

NMLS# 2736694

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

Mason and his team were outstanding!! This was my second house purchase and Veterans United made it super easy and communicated every step of the way. Thank you for your support and for helping us get into our dream home!!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Corey was amazing to work with, and made this home buying experience a real pleasure!He and the entire team kept us well informed throughout the process, and Corey even made himself available and returned my calls when he was on vacation.Class A team as well!

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

I got out of the Marine Corps and was just trying to reintegrate back into the civilian life. Veterans United showed a lot of support and help me get a home for me and my family.

headshot image of Steve Rose

Loan Officer: Steve Rose

NMLS# 949056

5 out of 5 Stars

My VA team was really great to work with and if I could them something higher than a 10 I would. They were all so helpful and very patient with me and all my questions. Thank you!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars

Alex and Becky and Cole were winderful

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Photo submission from Darryl V.

I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Veterans United & the team that they had me work with which included Wade, Kathleen & Chance made the home buying process the easiest that I have ever experienced. Their knowledge, professionalism & friendliness kept me at ease the entire time. They were always available for me & answered any questions that I had. I would recommend VU to any Veteran that is interested in buying a home in the future.i have actually already recommended them to a couple of Vets that I have talked to the past few days!

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer Team Lead: Nathan Corley

NMLS# 1113688

2.5 out of 5 Stars

My experience with Verterans United was extremely stressful and disappointing. They were not flexible at all when it came to documents that were more than 20 years old and no longer available. Even when I provided alternative proof, it was dismissed as “not good enough.” Instead of helping track down information they easily could have obtained themselves, they kept sending new to‑do items day after day, each one demanding something different.On top of that, their 11th‑hour demands made the situation even more frustrating and stressful. Every time I thought I had provided what they needed, they added something new at the last minute, creating unnecessary pressure and confusion.It felt like they turned me into their errand runner—constantly chasing paperwork, digging through old records, and trying to satisfy requirements that seemed to change every time. Overall, their lack of flexibility, constant shifting demands, and unwillingness to assist with document retrieval made the entire experience far more difficult than it needed to be

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

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