My Loan Officer, Andrew Meyer, and his team were great. I had already given his info to a friend looking to buy less than a week after I closed on my own home because everything went so well. Even the title company was surprised at closing that everything with the lender was done beforehand and that the title company was the only group we were waiting on. They said "most of the time they're still waiting on the lender at closing and that VA loans are often filled with errors that need to be fixed." But our Veterans United team had everything completed well before our closing appointment. And the whole process went so smoothly with our purchase that Andrew and his team could have closed us in 15 days if my family and I weren't out of town on that day. Because of Veterans United, we were able to buy our house easier than it was buying our last vehicle!
IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.
This is my second VA loan from Veteran United. I closed my loan at the Title Company
on May 28, 2026. And I am going on a Boat Cruise in June 26, 2026. No Stress.
I started my search for a Mortgage locally on the advice of my Realtor. The agent is my wife's friend and her friend is the loan officer. This is what loan agent came up with is to sell my house and $150,000.00 down payment. I almost fell off my chair and I hit knee at the corner on my desk and my wife spilled her milk on my desk. I fired out several messages to Janeanne Stephens at Veterans United to help. Janeanne and her Team can help you with your Mortgage Home Loan just like me. Stress Free.
Mike Rahmoeller our loan Officer was outstanding.
We really appreciate all of your help and work through this process; we couldn't be happier and also super excited to get out of our apartment and into a home that still keeps us close to our current neighborhood. I'd especially like to thank the entire team of Dustin Johnson, Eileen Merchant and Blair Rael, they were all super in getting through this process and the collaboration with us, our agent and the seller were on spot. Thank you so much!!
Casey was great! He was super helpful! He did great job at explaining the process and answering any questions.
Everyone was so helpful, when I called with a question they answered us back.
Jeff and his team are superb — I have had multiple sales/ buys over the last 6 years - all simply great
I would still recommend but this buying process was the most stressful transaction I have ever had. Staff not answering on closing day. Then documents not provided until the day of closing. Very poor communication. Very upsetting as the last transaction I had with veterans united was so wonderful that this one feel so short.
Response from Veterans United
Hey Dylan,
Thank you for sharing your feedback and for continuing to recommend us despite your experience. I'm sorry to hear this transaction was so stressful, especially after having such a positive experience with Veterans United in the past.
Not being able to reach team members on closing day and receiving documents at the last minute would be frustrating for anyone. Clear communication is so important during the homebuying process, and I'm sorry we fell short of the expectations set by your previous experience.
I'd appreciate the opportunity to learn more about what happened. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.
The team was amazing the whole way. Working with Veterans United makes the process simple and easy and stress free. I will always use them for a home purchase.
Already have recommended to my sister
Great team that is there for you every step of the way great communication
Danny and Anna were awesome to work with and professional.
These guys were great and made sure we were taken care of they went above and beyond.
Connor Brandt and his Team made my home buying and selling process super easy! Clear information and constant updates made this vet very comfortable and confident
Aimee was an amazing mortgage lender from start to finish. She was professional, knowledgeable, and always willing to answer my questions throughout the entire process. Buying a home can be stressful, because apparently paperwork multiplies when humans try to own things, but Aimee made everything feel much smoother and easier to understand.She communicated clearly, kept me updated, and helped make sure we stayed on track all the way to closing. I really appreciated her patience, attention to detail, and dedication to helping me get the best outcome possible.I highly recommend Aimee to anyone looking for a mortgage lender who actually cares and knows what they’re doing.
Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!
Too many points of contact and seemingly “random” people jumping in during the middle of the closing period. Confusing who is what and what is who. Over half a dozen different ways I had to prove employment even though you asked for my tax returns which showed I was employed. Multiple pay stubs, multiple written explanations. It all seemed very redundant and or there was a communication break down somewhere. Overall not a bad experience but there were frustrating points here and there.
Knowledgeable and always reachable
Always answered any questions in a timely manner
