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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,316 reviews
756 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,316 unfiltered reviews

Starting on Page 20 of 15,578. Return to Page 1

5 out of 5 Stars

⭐⭐⭐⭐⭐ (10/10)Veterans United made our first home-buying experience smooth, stress-free, and exciting. The entire team was professional, responsive, and always willing to answer our questions throughout the process. We felt supported every step of the way and never left wondering what came next.We are incredibly grateful for everyone involved in helping us achieve homeownership. Their dedication, communication, and commitment to serving veterans and their families truly stood out. We highly recommend Veterans United to anyone looking to purchase a home. Thank you for helping make our dream of becoming homeowners a reality!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Easy and smooth and very positive. Had a wonderful team that made it happen. Nacim, Jordan and Rachael made a great team and the process was fluid.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

First off, VU with Kendall worked with me to keep a quote open until we could find a place for us. It took 10 months. Kendall texted every month or more, kind of irritating, him rubbing it in I didn't have a house yet. However, the commitment was obviously there. Once we did have a place we were in contract with, Kendall and Adrienne and Candace worked with us to get it through smoothly, better than was expected. Thank you to you all!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

The team was amazing! Everyone was responsive and I really felt taken care of.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

The best in the business! I will always come back and I recommend you reach out to her! You will find NO ONE better than her and her team!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Mary Davis exemplified outstanding customer service. You could literally hear her smiles and enthusiasm through the telephone. She was always helpful, sharing insight no matter the time of day or night. There are a few things/events that occur in life that always seem to coincide with stress, having a baby and of course buying a home, however in this experience, stress was an emotion that I did not feel for once and for that I’m truly grateful. I would highly recommend Mary to family, friends.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

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5 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

Made my experience a good one by explaining everything I needed to know, communicating on regular basis and the app was a great tool to use for what was needed. I’m very happy with the service. Thank you.
Cynthia

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

Amazing service very helpful, patient, encouraging and goes the extra mile. Was my first home purchase and he made it an outstanding experience.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

Fantastic work. Timely and answered all of my random questions at anytime.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Billy Chard is our MVP!!!! Tirelessly worked, even while on vacation, to make sure we were absolutely taken care of. He made sure the entire process from pre-approval to closing was extremely pleasant. We are forever grateful!!!Overall, we are extremely pleased and grateful for the entire Veterans United team! Thank you so much for your support!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

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Experience first-hand why 372,624 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

They were great and would recommend them to anyone

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Fantastic! This is the second house I’ve bought with Veterans United and they were great to work with. I would highly recommend.

headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

This has been the best team ive ever worked with. Could not ask for a more efficient, helpful team!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

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