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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,266 reviews
675 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,266 unfiltered reviews

Starting on Page 20 of 15,809. Return to Page 1

5 out of 5 Stars
headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars

My team worked quickly and efficiently with me to get my fianc

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

4.5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars

Well you know despite some hurdles we had to get over and some obstacles they were still pretty efficient and they got past any problem and help us work out any questions that we had so yeah they were there the whole time for us and make sure everything was in order I'm very pleased with the VA almost I would recommend you to all my friends and whoever reads this thank you and have a blessed day

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Working with Jared was awesome. He always got back to me when I had a question and kept me informed throughout the process. I also really appreciated his low-pressure approach when we were first starting out.

headshot image of Jared Luner

Loan Officer: Jared Luner

NMLS# 2799265

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Suzanne was absolutely amazing throughout my entire home-buying process! She was professional, patient, knowledgeable, and always took the time to explain everything to me and answer all of my questions. She made what could have been a stressful process feel smooth and manageable.Suzanne was always responsive and kept me updated every step of the way. I truly felt like she cared about helping me get into my new home, not just closing a loan. I’m extremely grateful for all of her hard work and dedication.If you’re looking for a lender who is trustworthy, helpful, and genuinely cares about her clients, I highly recommend Suzanne. Thank you for everything, Suzanne!

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

2.5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

Everyone was professional and courteous and respectful

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

The team at Veteran's United made the entire home buying process insanely easy. They were able to work with a complex situation where my offer was accepted right before a training exercise with limited connectivity and reaction time but displayed an immense amount of patience and overwhelming willingness to do whatever it takes to get keep the process ahead of schedule.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

I have the loan officer

headshot image of Joey Philpot

Senior Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars

This was a fast and easy process, and communication was excellent from beginning to end.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

It was a very easy experience refinancing my house. Mathew and Tyler were great and helpful. Everything was straight forward and simple. Communication was excellent!

headshot image of Matthew Rader

Loan Officer: Matthew Rader

NMLS# 2825133

5 out of 5 Stars
headshot image of Sonja Santoni

Loan Officer: Sonja Santoni

NMLS# 1548923

5 out of 5 Stars

Such a simple and smooth process and they employ great people

headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

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5 out of 5 Stars

We have bought our last several home with Veterans United and enjoy working with Sam Yoo and his team!

headshot image of Samuel Yoo

Loan Officer Team Lead: Samuel Yoo

NMLS# 149705

4.5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Aaron and the team was amazing they took care of me and my girl and walk me through the whole process with kid gloves thank you so much and have a great day

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

4.5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Chris and his team were always friendly and put forth a lot of effort to ensure I was taken care of through the process.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars

Everything went great! Our team was wonderful and so communicative and efficient! Everything throughout the website and app worked wonderfully as well! 10/10 will recommend! Patrick, Kenneth, and Kim were on top of everything and am so glad to have gotten to work with them all!

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

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