The whole team was more then awesome and got me the best deal ever!! Couldn’t recommend them more.
Our loan officer Tonya Dawson was exceptional. Answered all of our questions and then some, communicated promptly and in detail, and sent us notifications when there was a task to complete. I will recommend her personally to any friend in Lawton looking to buy a home.
I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.
Thanks so much to my team that helped us through this! It made buying my first home much less stressful.
Mike and entire team helping were great and positive in pro actively helping and reaching out!!
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A+ in the home loan process. By far.
Most amazing and easy process for me to buy a home. Everyone was extremely helpful and kind. I would highly recommend United Veterans to anyone buying a home!
Overall, Veterans United was so very easy to work with. They took time to answer all of my many questions and did so quickly and efficiently. They worked hard to get us preapproved and get us into a home that suited our needs. On top of that, they were friendly, quick to respond, not just to our relator, but to us personally. I'm so grateful for the team that worked on our loan. They put up with all of my nerves and did so with friendliness and professionalism. I appreciate all that they did!
Mike did an amazing job helping us, I would love to work with him again if or when we buy another home. Thank you so much!
Brian, Stephen and Eric were attentive and kept me in the loop with each step of the process! They were prompt in their replies to emails and texts, and helped me stay informed as to what documents they needed me to review and sign via the MyVU app. So long as I was quick to act, they were quick to follow up and it keep the process rolling along swiftly.
Electronically signing everything they needed throughout the process was easy in itself, and made closing later on ridiculously quick and easy!
I lucked out and found our new home so suddenly that I didn't get to do much with a Home Buying Concierge, unfortunately. If Tiowana's anything like the rest of the team, that would've been a fabulously easy experience as well, I'm sure!
Refer to my previous complaints.
Response from Veterans United
Hi Anthony,
Thank you for taking the time to share your feedback. I'm sorry to hear your experience left you feeling unheard and frustrated. We understand how stressful it can be when communication slows down and timelines don't go as expected, especially when you're working toward closing on a home.
We appreciate you bringing these concerns to our attention. Our Client Advocate team has been involved in reviewing your experience, and your feedback helps us identify opportunities to improve the service and communication we provide to our borrowers.
Sincerely,
Claire S., Client Relations Manager
Your end was good,i had to work on my end.Thanks,Darrell
Great service, stayed on top of every process
Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!
everyone treated my family and I fantastic.great house warming gift. great t shirts to show off us and you guys for what you did.
