The entire team was so great and understanding. They checked in regularly. They explained the entire process very easily and always let me know when they needed something or something new was going on. They were very patient with me with my work schedule where I work in EMS and always made sure to give me time to respond back to them and call them back if need be.
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
Good communication
Answers to question almost always same day
Great service
Professional and easy to work with, it’s been very informative as first time home buyers.
Great experience. 99% of everything was done over the app.
So I’m a first time home buyer and to be honest it seemed like it would be a daunting process but the team I had was always helpful and very transparent to all my questions even if a quick google could have answered it. I would recommend them to any of my friends
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
They helped me out by getting me away from a lender who was being a bit shady with me and helped me into a better deal and timeline for closing. They really understand how the VA home loan and home buying process works. They made everything smooth, easy, and understandable.
It was a very easy process. The man that helped me all the way through was Mason F. He was very helpful and easy to work with through the whole process. The person that worked with Mason F. Her was Sharon she was also very helpful and easy to work with during the process. I would use Veterans United again with no questions asked.
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Great and very welcoming team they made the whole process so easy to do!
I would recommend this company to any veteran. They explain what needs to be done and where you stand during the preapproval process.
The team from 1st contact to finish was excellent and so smooth if had to buy again would be proud to have the same team they was exceptional people and great full so much to you all which.was on my.team Thank You so much
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
The customer service, professionalism and knowledge of the VA home loan procedures was outstanding. I was going to use another mortgage company but after this experience with Veterans United I will always go with them in the future!
