Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,375 reviews
726 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,375 unfiltered reviews

Starting on Page 200 of 15,346. Return to Page 1

4.5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

Veterans United has been Phenomenal overall. The Team is Always super engaged and ready to answer any questions. I highly recommend Veterans United. For your Home purchasing experience.

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars

This is my second time using Zach and his team. I would use them again in a heartbeat.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Photo submission from Jackie T.

Don't be afraid to apply, everyone was great and helpful. They answered all my many questions. Thank You Veterans United. We are enjoying our new home.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

3.5 out of 5 Stars

Everyone was great and did their job properly besides the loan coordinator l, he made the process very difficult.

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars

Matt Colgin was an exceptional agent, a 20/10.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

Time, Lisa, Amanda, and the entire team assigned to our Loan were absolutely phenomenal. A lot of smaller companies wanted to compete by saying we’d feel “left behind” during the process and that communications would drop, but that was NOT the case with our Loan team. If anything. VU proved to not only bring the most honest and transparent team but also the most competitive rate. Every question we had (and there were many) was answered quickly, clearly, and patiently. Our family could not be happier with the team. Tim is personable and thorough, Lisa is professional with excellent follow up, and Amanda is bubbly and easy to talk to. The app is an excellent interface and made the entire process clean, efficient, and simple! We will recommend VU every time we’re asked!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

Ready to see for yourself?

Experience first-hand why 366,692 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The team was with me every step of the of the way and made everything feel a little less daunting.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

3.5 out of 5 Stars

My only beef was that the original preapproval stated conventional mortgage. Whenever things changed to fha, it made it difficult. All is good in the end though. Honestly, if I knew in advance it was fha, I would have probably stopped looking at the market altogether and simply concentrated on a rental, so its a blessing in disguise.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Although I didn't require all of the services offered, Veterans United can basically be a one stop shop for purchasing a home. They walked me through the process using a series of tasks to be completed and were easily available to answer any of my questions. Lance and his team are the best!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Sarah and the team went above and beyond to secure and help what I thought would be a house outside my dreams. She made it happen. Her and her team! Outstanding job! I couldn't be more happier.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

The team I had helping me with refinancing was truly amazing, helpful and the communication was spot on.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Photo submission from Manuel R.

This is the 2nd time we have used Veterans United to purchase a home under the VA home loan program. Just like the 1st time, they were able to get us approved while other National competitors told us no. Our loan officer did an outstanding job with follow-ups and keeping us informed. He and his team led us on every step of the way. Veterans United with make you home buying journey a pleasant one.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

I have used Veterans United 4 times now and as always, they get the job done in the right way with no mistakes. Kendall Haun has been my loan officer all 4 times, he knows what needs to be done and that removes a lot of stress and worry from the financing process, His assistant Donna McDonald is always there to answer all your questions and move the process along. I recommend that you let Veterans United take care of all your home buying financial needs. I am glad that I called them years ago.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

I had the best quality service working with Mr. Josh. He was there when I needed questions answered and helping to secure our mind about the ongoing process of home buying

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

Ready to see for yourself?

Experience first-hand why 366,692 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

3.5 out of 5 Stars
headshot image of Jacob Elliott

Loan Officer: Jacob Elliott

NMLS# 2732463

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars

The process was easy.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Photo submission from Timothy A.

My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars

This was my second time using Veterans United. Jeff Gordon and his team: Kathleen, Zachary are all outstanding people to work with. They all answered any questions I had, provided information so I was kept informed throughout the process, and provided information regarding services that I needed or may need at my new home. I highly recommend!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4.5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.