A Thousands THANKS 😊 to Jose Banuelas and Cierra Halbirt. It was a tiresome journey, but they kept us motivated. They both were so professional and friendly. They kept us calm through the whole journey. They weren't satisfied unless we understood every step that had to be taken. Very satisfied with the both of them. Will refer Jose to friends and family. SATISFIED YES 😌 Thank you Jose and Cierra...
Each dept was very communitive and very friendly.
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Thank you for your outstanding customer service. Also, your website is excellent!
Very streamlined and responsive during the process.
Everything was easy and outstanding service
This is the 2nd time we have used Veterans United to purchase a home under the VA home loan program. Just like the 1st time, they were able to get us approved while other National competitors told us no. Our loan officer did an outstanding job with follow-ups and keeping us informed. He and his team led us on every step of the way. Veterans United with make you home buying journey a pleasant one.
Tony and the rest of the loan team were phenomenal. This was the easiest homebuying process I’ve gone through, and we’ve moved a lot…
The team also helped a ton by showing me that I hadn’t used all of my VA loan eligibility, even though some was tied up in another property. This will save us a significant amount over the life of the loan with the lower interest rate.I would 100% recommend Veterans United to anyone who was looking to buy a home.
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I can’t recommend this team enough! As a Veteran and a first-time homebuyer, I was looking for a process that was straightforward and supportive, and that’s exactly what I got.
Katie Smith was an absolute rockstar. She was always there to pick up the phone when my wife and I had questions, and she stayed on top of every detail, calling us personally whenever important info was needed. She made a complicated process feel easy, and we are now settled in the perfect home because of her hard work. If you're looking for a loan officer, go with Katie—she’s the best!
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
I worked with Heather Carmichael and her team for a VA refinance. Heather and her team were extremely helpful and the process was very easy. I would definitely recommend them.
Bill and his team blew us out of the water. The home buying process can be daunting and intimidating. From the very beginning we were welcomed with a clear and informative line of communication to answer any questions we had. Punctual responses were extremely helpful to the smooth process of going from pre-approval to keys in hand in under 2 months. Somehow with all that efficiency every single member of Bill's team himself included showed a level of professionalism, compassion, and care with every call. The only downfall is that we can only give one 10☆ rating and not more. We will only recommend Bill and his team along with veterans united to everyone going forward.
Our whole team at Veterans United was AMAZING! Every single person was so kind and accommodating, and truly went above and beyond for us. As first time homebuyers we walked into buying a home completely clueless and Robert, Melissa, and the rest of our team left no stone unturned when making sure that we were educated and comfortable during the whole process. If we had a question they were super quick to respond at any time or day of the week. I would recommend Veterans United one million times over! Thank you for everything you guys did!
This is the second time using Veterans United with Matt Torres and Jenny Love. Very professional. There's a reason why I use these guys. Because they are clearly the best at what they do. They make it as simple and painless as possible. Always the lowest interest rates. Use these guys with total confidence. You won't go anywhere else, and you won't regret it.


