Mike Wilson, our loan officer along with his professional team, was always very responsive, patient with our questions (Lol, we had a lot), and understanding. One word to describe Mike Wilson would be outstanding! He did exactly what he promised. And that was to get my wife and me, into our brand new home as quickly and as smoothly as possible. We are blessed to say that our experience with Veterans United has been nothing but amazing. We could not have asked for a better group of individuals to help us with our home buying purchase. #ProudVeteranhomeowner
The representative was very helpful and polite.
Shane is knowledgable, professional and very understanding. His team did a great job with communication throughout the entire process.
First time buyer. Hand was held throughout the entire process and not once did they let go. Made buying a breeze and will definitely be purchasing with Veterans United again in the future.
Third home I have purchased using Mr. Pitts at Veterans United. Due to an unusual circumstance with a seller backing out of a contract with 7 days left before close of escrow, we had to find another home asap. Mr. Pitts and team worked hard and fast to close on another home before we had to vacate our old home we had already sold. Enough cannot be said about Mr. Pitts and team.
Veterans United was the first and only lender I reached out to and I'm glad I did. They stayed in constant communication with me, I never felt like I was figuring things out on my own. My initial preapproval wasn't what I wanted and they explained to me what I needed to do to be preapproved for a higher amount. Great customer service, will be referring any veterans I know to them.
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The communication I received from Veterans United Home Loans was exceptional. From the initial submission of my application to the final closing, they consistently provided me with timely updates and clear explanations. They set transparent expectations and honored every promise, which greatly eased my worries during a tight timeline. Their proactive approach and quick replies to emails and phone calls ensured that I was always informed about the developments occurring behind the scenes. I could not have wished for a more dedicated, enthusiastic, or pleasant team at Veterans United Home Loans. The entire purchasing process was incredibly seamless—right through to the closing.
As a first-time home buyer, I had no idea what to expect. Jon and his team were great at walking me through the process. They acted quickly when I was forced to push back my closing due to a COVID19 related illness. Jon, you're the best!
I have already recommended a friend to you all a Virginia and Robert Ritchie… I am beyond happy with the overall performance of all my team Tim, Josh, and Jonathan that I personally dealt with and I’m sure there were more in the background going at it. We both are happy to have used you and will indeed recommend!!!
This team of Nicole’s was amazing! They were all very eager to assist me in my first ever home purchase. I am very thankful for the entire teams eagerness to help and be part of the process. Thanks for making me feel like a hero!!!
The team I worked with at Veterans United made everything super easy. From helping build my credit to be able to utilize my VA loan and then working with them to get into a home. They were always super friendly and helpful. Highly recommend them to anyone. Made this whole dream come true so easy.
