If I could give Joe Schumacher a 10+ or 11, I would. He not only met my expectations but exceeded it. Our closure deadline was for the 15th and he nailed it on the 13th! It was an outstanding and exceptional job by Joe and his competent professional and tenacious team who always stuck with me, communicated regularly and just beat their competition. It needs not be said that their competition is also a national player yet the Veterans United Team led by Joe and his dynamic can-do team beat them to the finish line and then some. Veterans United earned my respect to be number ONE.
It's a lot dealing with all the different people and communicating back and forth in a process that's already overwhelming no matter who you go through. I rate it above average, I'm glad its over.
extremely smooth process and easy.
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The overall process was smooth and communication was great. The only hiccup was with the appraisal coming in late.
My family and I are exceptionally grateful for ALL of the help, patience, assistance, and advice our Loan Team gave us from the START. Tyler Kettle, Nina Chapin, Holli Schutte, were all amazing individuals. The key to our relationship was communication. From a buyer's perspective, you NEED to check your online portal every day. When you get a task on the 'To-Do's' list, complete it ASAP. IT will make your loan experience REALLY EASY, and it will make your Loan Teams' job a lot easier.
Heidi and Matthew thank you so much helping my Dad buy his home. Heidi felt like a close friend, you help us out so much. Very patient. 😊
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Veterans united were on top of everything through the full process. Let me know when something was needed and where I was in the process.
Everyone was very attentive and helped me greatly to get through the process. There were some challenges that came up, but with everyone's expertise, we got them all worked out.
I worked with my loan officer Terry Roberts on my homebuying experience. He was very helpful and easy to talk to. He answered any questions I had, along the way, in a very timely manner. I'm very excited for this new chapter in my life. I can't thank Terry Roberts enough for all of his help with my homebuying process!
This team is amazing! So kind, and always willing to help!


