Very organized and accessible. Great staff. Moving today has become so much more difficult than it was a few decades ago and Veterans United made this arduous and sometimes frustrating process so much easier.
It’s very computer oriented. That’s not the easiest way for me to communicate and almost all of our interactions were via computer. I had a couple people on the phone that were very helpful and that made the process bearable.
My family and I are exceptionally grateful for ALL of the help, patience, assistance, and advice our Loan Team gave us from the START. Tyler Kettle, Nina Chapin, Holli Schutte, were all amazing individuals. The key to our relationship was communication. From a buyer's perspective, you NEED to check your online portal every day. When you get a task on the 'To-Do's' list, complete it ASAP. IT will make your loan experience REALLY EASY, and it will make your Loan Teams' job a lot easier.
I would definitely recommend Veterans United to any veteran buying a house. The interest rates were fair, the staff easy to work with, and the entire process was well organized and competently curated.
Don and the crew are the absolute best! I have been so happy dealing with your team and going through the process so painlessly.
Everyone I had the chance to speak with or email were fantastic. From calling and getting a hold of someone fairly fast the process being in explained in great detail and excuted flawlessly.
Shane and his team were incredibly knowledgeable and helpful. They were with us each step of the way.
I worked with my loan officer Terry Roberts on my homebuying experience. He was very helpful and easy to talk to. He answered any questions I had, along the way, in a very timely manner. I'm very excited for this new chapter in my life. I can't thank Terry Roberts enough for all of his help with my homebuying process!
VU was great to work with. Fast communication, prompt responses to any questions, and wonderful people. Highly recommend.
Excellent support and communication. Thanks for the opportunity to get a new home for me and my family
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There is not enough words to say how wonderful and amazing Christopher Reese and his team was helping me get my house financed. In the future if I were to buy another house I will definitely be reaching out to him and his team again.
Everyone on the team was extremely helpful. Very knowledgeable and answered questions quickly. They worked around the clock and worked with my busy schedule. Handled last minute changes smoothly.
Clayton & his team were wonderful! Also thank you for the package sent to my new home. Especially the dog toys & treats. That was very thoughtful. My realtors were present when I opened it & were impressed. Although they have a lender they typically use, they said they will probably now recommend Veterans United now as well.
Thank you Veterans United for walking me through what otherwise may have been a frightening and nerve-wracking process. From ensuring my credit was right to work with my budget, you guys were with me through the entire process. I can't thank you enough. Tim #ProudVeteranHomeowner
Tommy and his team has helped my family and multiple time over the years and I won’t go to anyone else. He is honest and trustworthy. He explains everything in great detail and takes his time with us, which I am very appreciative.
