Everything ran like clockwork. Questions answered in a timely manner.
Carma has always had our back, from the moment we first started the buying process last year, through closing, and the refinance to a better rate and lower payment a year later. The whole team over at Veterans United has been great. These folks actually help veterans, not just pay lip service like, Thank you for your service. Much appreciated in a world of platitudes, to see an organization actually use their actions to show that appreciation by helping Veterans and their families find quality, affordable homes and not just that, but sticking with them to make sure they get the best rates and payment options available.
Aaron, Anna, and team did an amazing job working with us and kept us informed of what was happening through every step and we're very responsive whenever we had questions!
Don't be afraid to apply, everyone was great and helpful. They answered all my many questions. Thank You Veterans United. We are enjoying our new home.
The team that was put together to help us was fantastic. Offer to close 32 days
A very helpful and professional staff. Brian and Bailey were amazing, they both made home buying a breeze. There were difficulties along the way but with their oversight the process was not hampered at all. My wife and I very much appreciate their efforts. Well done!
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This is the 2nd time we have used Veterans United to purchase a home under the VA home loan program. Just like the 1st time, they were able to get us approved while other National competitors told us no. Our loan officer did an outstanding job with follow-ups and keeping us informed. He and his team led us on every step of the way. Veterans United with make you home buying journey a pleasant one.
Absolutely awesome job, set me up perfectly! I couldn’t thank each and every member who helped enough!
The entire team was focused and understood their role coupled with professionalism throughout.You don't see that type of customer service and attention to detail in today's world.I am extremely impressed with VU and will definitely use their services again.Best,Steve Coulter
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Clay and Codi were so great throughout the entire process. We are first time homeowners and they made this experience a lot less stressful. I would highly recommend Veterans United!!!
Corey, Missy, Travis, and the rest of the team did an amazing job through the entire loan and moving process. They were always quick with answers and made the entire home buying process as stress free as possible. They also were incredibly helpful with getting all the ancillary things like insurance, security, utilities, ect setup. I would whole heartedly recommend them to an veteran looking to purchase a house!
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
Melissa was very personable and helpful. Was a pleasure to talk with. I didn't understand a lot of the process and she was able to walk me thru it all!
Dean has realy been there for my family and I the whole process. Our circumstances made our first time buying a home lengthy and difficult but dean has realy turned things around an moved mountians for us. Thank you guys for pulling through for us an making things so much easier.we couldn't be happier with our first home an now our family can continue to grow!
My entire team from the VU (and it was a team) made me feel like I was their only priority throughout the entire process. They were friendly, helpful, and courteous.
