Heather Damer is a rock star! She is timely with her information, she communicates well, and she is easy to talk to. Heather goes above and beyond for her customers. I have the upmost respect for her. She is a top notch lady!
Truly Awesome very kind and very understanding.
Don't be afraid to apply, everyone was great and helpful. They answered all my many questions. Thank You Veterans United. We are enjoying our new home.
Veterans United assigned me an A-team, which consisted of Drew, Courtney, Carter, and Stephanie! Drew got the ball rolling from our initial 1hr+ conversation to everytime I needed to discuss what was happening or just some reassurance, he was there! He really set the bar high as he prepared me for what was to follow. As a team, they worked together effectively ensuring that my home buying process was the the most pleasant experience...simply the best team of experts in their field!!!
Love working with Kendall
Fabulous team. Supportive, informed, generous with their time, respectful of me.
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Our experiences working with Debbie Beasock have been outstanding. She has watched after us and helped guide us through the process. She is an asset to your organization.Thank you
Tom and Penny Dolan
You should never refer this real estate agent Kyah to me!!!
Response from Veterans United
Hi John,
I am sorry to hear that you were unhappy with the agent referral. Our goal when connecting borrowers with a real estate professional is to help create a smoother, more supported homebuying experience. It is disappointing to hear that this was not the case for you.
I would appreciate the opportunity to better understand what happened and review your concerns. Feedback about referral partners is taken seriously, and your perspective matters.
If you are open to speaking further, please contact me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we typically respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
This is the 2nd time we have used Veterans United to purchase a home under the VA home loan program. Just like the 1st time, they were able to get us approved while other National competitors told us no. Our loan officer did an outstanding job with follow-ups and keeping us informed. He and his team led us on every step of the way. Veterans United with make you home buying journey a pleasant one.
I had one of the most interesting and difficult times with the process of buying a house. But the Veterans United Team knocked everything outta the park. They went above and beyond to make my dream come true.
I worked with an amazing team, Jake, Abbie and Grace worked very hard and communicated often to ensure everything was in order for us to get our home. My family and I are very satisfied. Above and beyond experience.
VU has been very responsive and helpful and I will continue working with them
Awesome concierge service from a false start to a new beginning; Veterans United was there by our side. Highly recommended.
Exceptional
I was told I would receive T-Shirts, never came. What they say is what should be done.
Can't wait to get out of the looan with this company. Payments go to another payee? Wish I would have use the VA home program. Period
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
Courtney Jones and Jennifer Hoffman went above expectations. They were professional and were quick to react and respond when changes came about. They made the process easy and smooth, we really appreciated them being there every step of the way.
THANKYOU for your services. I very much appreciate it
People hold me how long the process would take ,,,, I kept up with the to-do list and closed loan much sooner than friends and family thought possible
