They communicate during the entire process and will ensure you have all of the necessary documentation to make it happen.
Jake Force was wonderful to work with. He explained each process thoroughly. He answered any questions I had and made my first time home buying process smooth. Jake was highly knowledgeable and made things easy for us. I would highly recommend Jake.
Wyatt was exceptional. Answered all my questions, and kept me updated throughout the whole process.
You can't go wrong with Veterans United. I can definitely say they truly care about us veterans and making our dreams of homeownership come true! Can't say enough words of how amazing Ryan and his team were through the entire process! They made sure I understood everything throughout the process and even after the sale! I can’t give enough kudos to them all.
I will work with this team again and again. Very knowledgeable and quick to act on anything I ask.
USAA backed out of our loan 3 weeks before closing. Veteran United talked to us and listened to our situation and provided assurance it would all work out and we would still be able to close on time.
What an awesome team. Mary and Rachel are the best. I hope I’m not leaving anyone out. They worked hard to get all paperwork together and got us to close. We are over the moon. Thank you!
Very Helpful staff from first time homebuying to interest rate reductions, very knowledgeable, and prompt responses to any and all questions during the process!
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Danielle and Rachel are great!
Veterans United Loan Agent Nina and Annie were there for me from start to finish. I was unsure and anxious about refinancing, but they explained everything in detail and it made sense for me to do a refi.
I highly recommend working with Veterans United. They are a culmination of professionalism, effectiveness, and initiative driven professionals that have a desire to get veterans in homes as quickly as possible. Thorough, active, and engaging....you will not be disappointed. Ryan and Amelia were always available and bent over backward to make this home buying experience memorable. We made an offer and closed on our home in less than 25 days. Awesome job by everyone.
Great communication and service!
The people at Veterans United are Outstanding and know exactly how to make there customer feel and really know how to handle and protect the Veteran when he needs it!!
Veterans United is an awesome organization. Travis Ward is a wonderful loan officer. He helped us get through the initial process and refinancing was a breeze. Veterans United is the reason this veteran couple is housed and has a place to raise our daughter. Forever grateful.
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Brett Metcalf and Stephanie were awesome! I have bought several homes and by far they were fantastic and I would go to them again at any point in the future. I give both Brett and Stephanie an A+ for all they did and their outstanding communication skills!
However, the underwriter was the most unprofessional underwriter I have ever worked with. The underwriter in fact will potentially receive a complaint from me to the following organizations: CFPB, NMLS and the governing state entities for what I believe are clear violations of going well beyond Federal guidelines for information requests and explanations.
We are very happy we went with Vetrans United
They have been exceptional in every aspect!
We could not have done it without Tre, Molly, Ophelia, and everyone on our team.
Communication was excellent! They are always checking in with you to see if there is anything we need, or how they can help. We feel very connected to them. They are the best!!! We would recommend them to every veteran going thru this process.
The entire team was very helpful and understanding through my first home buying experience! I had a lot of questions and concerns, but they were all very empathetic and walked me through!
This was my first time using my veteran's benefits to buy a home and I couldn't be happier that I picked Veterans United to be my mortgage lender. Jason Bals, Megan Staszcuk, and Travis Roberts are an amazing mortgage team and we want to thank each one for their help in closing on our home. Thank you to all!
Candy and her team were quick to reply and made sure that all questions had thorough responses!
For a process that is 100% electronic; Bobby and his team provided us great customer service every step of the way. Whether it was during office hours or after, if there was a question or concern, they were there!
My loan team consisting of Jeff, Selina, and Jesse are fantastic. They were with me the whole process and answered all my questions. They made this first time home buyer at ease. They also sent me the most thoughtful gift for now being a part of the Veterans United family.
