You folks are awesome. Very nice and caring.nolagable and get the job done.
Mike Wilson, our loan officer along with his professional team, was always very responsive, patient with our questions (Lol, we had a lot), and understanding. One word to describe Mike Wilson would be outstanding! He did exactly what he promised. And that was to get my wife and me, into our brand new home as quickly and as smoothly as possible. We are blessed to say that our experience with Veterans United has been nothing but amazing. We could not have asked for a better group of individuals to help us with our home buying purchase. #ProudVeteranhomeowner
The process was smooth! This team was so helpful and really delivered! Ryan, Bailee, Matthew B and Current Smith are also pleasant to work with. I highly recommend Veteran’s United!
Veterans United was the first and only lender I reached out to and I'm glad I did. They stayed in constant communication with me, I never felt like I was figuring things out on my own. My initial preapproval wasn't what I wanted and they explained to me what I needed to do to be preapproved for a higher amount. Great customer service, will be referring any veterans I know to them.
Very poorly explained the amount of loan after closing costs
Response from Veterans United
Hi Charles,
Thanks for sharing this. I’m really sorry the final loan amount and how closing costs impacted it weren’t explained clearly. That’s the kind of information that should be laid out in plain terms, especially when you’re making such a big financial decision. You shouldn't be left guessing or trying to piece it together on your own. I know how important transparency is during the loan process, and I hate that we fell short there.
Feel free to reach out anytime at 1-800-212-5200 or email me at ClientAdvocate@vu.com. We're here Monday through Friday from 9 a.m. to 5 p.m. CST, and I’ll make sure your concerns are heard.
Their support was on point. They were available always and took off everything.
We are very thankful for the work that your team did.
As a first-time home buyer, I had no idea what to expect. Jon and his team were great at walking me through the process. They acted quickly when I was forced to push back my closing due to a COVID19 related illness. Jon, you're the best!
I have already told other veterans building and buying to look into yall
The team there was awesome and helped me through the entire process making it as easy and painless as it can be purchasing a home. They took the time to explain things to me and made me realize that I had the right company on my side during this process. I got my new home and can't say enough great things about them! You guys rock!
Veterans supporting veterans is awesome and immediately gives family vibes. The experience with the entire team was helpful, detail oriented to get the process completed, and even shared some stories and laughs. I salute you all for a pain-free process to land the house that checked ALL of our boxes! Thank you for your support!
