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5
56,753
4
8,384
3
1,283
2
564
1
402

Page 2001 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend
3.5 / 5
Would Recommend
5 / 5
Would Recommend

I was honored to work with Marie Houchen and Terri Behrens throughout the process of getting our mortgage. From my first phone call with Marie thru all the paperwork drills with her and Terri these ladies were exceptional providing the most detailed support I could have asked for. For every question I asked they responded quickly with all the information I needed. They made the entire process so easy that all the way through closing I was aware of what we were doing and ready for each step.

These employees should be an example for your company moving forward.

Lastly, be assured that I will let all my veteran friends and neighbors to know about Veterans United and your great service.

Sincerely,

Scott & Melanie Kemp

5 / 5
Would Recommend

Great experience.

5 / 5
Would Recommend

Blake Wollard and his coordinator, Andrea Hayes were great to work with! They handled all of the quirks that came up with ease, and were always available to answer my many, many questions as a first-time home buyer. I'd recommend them to anyone.

5 / 5
Would Recommend

Very proffesional, friendly , Their willingness and quick response to questions or concerns, puts them at the top of the customer service level!!! I have and will refer them to others interested in puchasing a home!!

5 / 5
Would Recommend

Great transition from VU, we were days from closing in Michigan and had to change to accommodate a job transfer to Minnesota. Both loan officers Jacob and Chris were very helpful with switching states and getting us the information we needed for realtors and other information along the way.

5 / 5
Would Recommend
5 / 5
Would Recommend

Matt Landis and Barby Wulff were the best!! Matt answered all my questions and if he didn't know the answer he would quickly find out and get right back to us. Great representative of Veterans United. Barby was great at straightening things out if we had a problem with the transaction officer. She really stays on top of things. Definitely knows her business and takes pride in her job.

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5 / 5
Would Recommend

I know that my loan officer did not get me in my home by himself. Yet, I can say that because of his confidence and knowledge of information, I was able to trust the team members that I did not get a chance to interact with on a regular basis. Chris Hill had the patience and compassion to understand the "first time home buyers" nervous questioning and was always willing to repeat information. I could not be happier with my journey with Veterans United. I will forever be reminded of the level of professionalism that I was shown. When I look around my new home with pride, I am also humbled because Chris Hill constantly encouraged me that we would get through the process together. That is something that I learned in the military. No great accomplishment can be done without the help of others. Thank you VU for changing my family's life.

5 / 5
Would Recommend
4.5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

I only had trouble at closing when the final HUD was 3,100 dollars different then the Good Faith Estimate. It was due to taxes and I had to bring 2700 to closing, I am not sure how they would have caught this, but loved working with Jon and Nat, they were great.

5 / 5
Would Recommend
4.5 / 5
Would Recommend

Working with Veterans United Home Loans made our experience involoved in the home buying process less stressful. The whole team was very informative and always kept us updated on every aspect and step of the way.

5 / 5
Would Recommend

Winsor was amazing. He had so much knowledge about VA loans. He even came to the signing! I will definetly recommend him to my friends and family!

5 / 5
Would Recommend

We appreciated the prompt and efficient service by
David that he provided.

5 / 5
Would Recommend

Jeff and Justin were wonderful. They supported us every step of the way in securing our ideal home. They conducted business in a professional and well informed manner, and they were nice as well.

4.5 / 5
Would Recommend
5 / 5
Would Recommend

From the very first phone call, it was obvious we were dealing with a professional. Todd's expertise was exceeded only by his care and consideration for our needs and concerns. This genuine caring attitude continued throughout the entire process, even extending beyond closing. It is reassuring to see that Comittment to Excellence can still be a standard. I would recommend Todd Keicher to anyone that wants to experience superior customer service.

5 / 5
Would Recommend

The overall experience with both Shane and Moley was exceptional they answered all questions and kept me informed at all times.

5 / 5
Would Recommend
4 / 5
Would Recommend

Bill Bales was very professional and provided relevant information in a timely manner to help guide us through the home purchasing process. He did a nice job of working with our realtor to mitigate the number of potential hiccups that can occur during the closing process. In fact, we didn't have any last-minute surprises thanks to his advice, attentiveness and knowledge of the home buying and loan processes.

5 / 5
Would Recommend

Amanda lasko
Amanda was excellent.She was very patiant,she talked me through my problems dealing with the computer.
She was extremely helpfull in processing my mortgage.
Jeff was a great help getting me started .He was there many times to talk me through the process in the beginning.

5 / 5
Would Recommend

Ben was always courteous and upbeat on the phone. If he told you he would call you then you could count on him calling you. He was an outstanding loan officer and explained any questions to my satisfaction. He was just a top rate guy and very helpful.

5 / 5
Would Recommend

Matt McDaniel and the rest of the team there at United Veterans did a great job of keeping My wife and I informed of everything that was going on during the whole process. It was my first time going through this process and United Veterans did a awesome job in guiding us all the way through this from Pre-Approval to Closing. Can't wait to work with them again.

4.5 / 5
Would Recommend
5 / 5
Would Recommend

Kayla Prewitt did an outstanding job helping us acquire our loan. She was always very pleasant and friendly, never hesitated to help us or answer any questions we had throughout the process. She went above and beyond when asking us for documents to ensure we didn't have to provide any additional information. The seller and the seller's agent was extremely difficult to deal with and she dealt with them relieving us from this burden.

5 / 5
Would Recommend

This was one of the best loan processes that I have ever had the pleasure of being a part of. My wife and I really did enjoy working with Jon and Nathan they walked us through every step in the loan process and when we had questions they responded right away with the answer. I would be happy to recommend Veterans United to all of my veteran brothers, sisters, and civilians friends.

Again thank you
Kelsey and Jade Williams

See all 67,386 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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