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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,536

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 415,536 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I would absolutely recommend Veterans United. As a Veteran and a first time home buyer they were by far the best people to deal with.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

happy

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

We couldn’t be more satisfied with the process and the people we were able to work with! Everybody was so welcoming and answered every question we had. Thank you all so much for helping us buy our new home!!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Once again, thank you so much. I really appreciate everything that was given to me and my family we are very appreciative!

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

The whole team at VU and Vylla Homes

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

I have understood for all these many years (54 years) that my Active Duty For Training, US Army Reserve, and Connecticut National Guard service would NEVER qualify me for a VA home loan. On a “what have I got to loose” fishing expedition June 2020, I set up a Veterans United account. In discussions I was told the rules had changed. I found that hard to believe! Well the rules may have changed, but with COVID and whatever else my full service records could not be found. After two years I gave up, but Taylyn on Rachel Bruce’s team did not. When Taylyn told me in February 2023 that my VA Certificate Of Eligibility (COE) was just issued- I could not believe it.
Yesterday my wife and I signed a million papers and the Attorney moved multiple thousands of dollars in multiple directions. Today Erika, our Realtor handed us the key to our home. Because of the dogged persistence of Taylyn there is a new key on my key ring today. I praise and thank (GOD - יְהוָה) for VU - Taylyn, Rachel, Stephanie, Jason, and our Realtor Erika, and I thank you ALL.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Veterans United made my process easy and helped me with everything/anything. I will be using them for any home purchase throughout my life!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Buying this house was so easy and I still can’t believe it was possible. The entire team that worked on our loan was amazing. I truly believe communication is the key to great customer service and we had great communication with everyone. I want to thank everyone who helped me and my family make this move possible. I will highly recommend the team we worked with to any veteran looking to buy a house. Again, thank you so much.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

The team at Veterans United made our home processing smooth and painless. Being over seas while purchasing our first home I thought will be difficult, but thanks to Billy and his professionalism it was an awesome experience. Thank you for service!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Travis and Greg were amazing throughout the entire LONG process. Were always available and ready to answer any and all questions we had! So very thankful for those two!

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

4.5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

3.5 out of 5 Stars
Would Recommend

I was not very comfortable with the electronic media of completing request for information. This discomfort was not with platform used but the changes in names during the process increased my distrust of the company initially. With in this cyber vulnerable environment consistency with whom you work with helps decrease suspicions.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

More Reviews

See all 415,536 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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