Veterans United is a wonderful company filled with great and knowledgeable people that help you every step of the way. They made our dream come true and made it seem very simple.
Lacked more communication towards the end when it mattered the most. Had issues at closing and couldn't reach loan officer or another member from team... There was a lack of attention to detail in the loan officers forms, and felt like some of the information was not properly explained which led us to not make the best choices, given the options. Not sure if I could recommend.
Response from Veterans United
Theodore, thank you for letting us know about your experience and for taking the time to speak with our client advocate team. We understand that preparing you for settlement is part of our commitment to excellent service. Our Client Advocate team will be using your comments and discussion and will work alongside our teams to discover what may prevent a similar experience in the future.
Fantastic people at Veterans United. Made the experience relatively easy.
Veterans United Home Loans helped me secure my refinancing at the perfect time in my life. They were helpful and always available to guide me through the home refinancing process. Professional and courteous. Hard to find better customer service anywhere else.
It was a real good pleasure to work with this company. Thank you very much !
They should teach other people how to treat potential homebuyers. They really go above and beyond to help the buyer. Words cannot describe the impact they have in someone trying to buy a house. They are simple the best
The experience that we had with Veterans’ United was above and beyond any other that we have had in our last 40 years of home buying. Everything was handled with professionalism and respect to us as customers. There was never a moment that we were not aware of the status of our loan. There was never any doubt in our mind that we were being misled into thinking we were getting this loan because we knew from the beginning that Matt’s team was going to make this happen for us. Matt and Steph thank you for making this loan experience a positive one and ultimately our life story will be a better quality of life than it had been in our past loan(s). Thank you both for treating us with respect and not like numbers!! Speaking of numbers -we could always count on a returned call or email response.
The entire team was exceptional. We were kept advised of progress, they were responsive to our questions, they worked smoothly with our seller and the title/escrow company, and were courtesy and friendly at all times. We could not have been more pleased.
This was by far the most stressful experience of my life! But this team made me feel like I was already home!! I love Veterans United!!!!! I will ONLY use them for loans in the future!! Nobody else! Thank you all so much for your patience and guidance with me:) it was a pleasure!
Got my dream home!
Drennan,Cassidy, Sarah, And Garret thank y’all for you all’s spectacular and undeserving services and performances. Been trying to get to this point for years and thanks to you I am finally here. Thank you.
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This was my second time doing business with Veterans united and my loan officer Evan. I must say I had a great experience both times. Evan and his team were very helpful and responsive throughout the entire process. A little mishap was finding out about the 2nd tier entitlement cost just days before closing. I wish I had known about that fee sooner in the process.Nevertheless, I would definitely work with and recommend Veterans United to my fellow veteran friends.
I will always use Veterans United
