I was so nervous as a first time home buyer. I always heard my friend’s horror stories about how stressful the process is. I have to say that Veterans United made it SO easy and the team was fantastic. Corey, my loan officer, was so great through the entire process. He was so friendly and professional and answered all of my questions. If we ran into a small issue, he made sure to take care of it immediately and follow up which I think is so important. I would recommend Veterans United to anyone!
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It was absolutely a pleasure working with Justin and Jordan. I highly recommend them
Sarah and Megan were rockstars!
There are NO words that can truly express the GRATITUDE I have for my Veterans United DREAM TEAM! Within a month I went from renting to owning and for that I am truly GRATEFUL! Thanks for making my home buying experience one that I will NEVER forget!
All the people that I worked with were outstanding
It was a great experience through the entire process. Communication was great!
I wasn't very happy with the loan team toward the middle to end of the process. There was a lot of "we need this", "we have to do that," all at the very last moments. There was even an issue on the day of closing. Come on... Do better.
Response from Veterans United
Kevin, thank you for taking the time to share this information. Last minute requests often create additional stress, and we apologize that your experience was negatively impacted. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service.
This was a great group to work with. They kept me informed of everything going on, and what to expect next. Couldn’t have asked for a better experience.
I would definitely recommend Veterans United to family & friends
Brittney Wilhite our Loan Coordinator, was amazing too. Answered my questions, and always kept me updated during the whole process… She was fantastic to work with too!
