The online account is a pleasure. Everything is there at the user's fingertips.
Although the buying process seemed very complicated, the use of the online portal and the Transaction Point made it easy to track and check our progress.
Everyone at Veterans United that was involved in my home buying adventure was just that-involved. They are there to listen, answer and questions, and discuss any concerns you may have. Every step of the way, Veterans United was there with me. I can't thank them enough for assisting me in my first home! I can't recommend Veterans United enough.
I had most of my interaction with Bailey Baker and she was amazing! She is very quick to respond to messages and so friendly! She was great about keeping me informed on the entire loan process as well as assisting any further needs that I had. She was instrumental in keeping communication flowing between the builder, Dan, herself, and me. I believe she was the true backbone of the entire process and I am so thankful to have had her on my team.
The Veterans United Home Loans has made the process easy and was with me every step of the way.
Several times I attempted to make contact with my loan officers about issues (wrong address for new residence, similar issues) and I would not receive a call back. Had to submit several items that I felt was unnecessary
Veterans United. You have a great team and work for your clients. We appreciate and thank you for allowing us to enjoy our new home.
Veterans United will be there til the end. They work for you.Thank you Carl and Nancy!!!!
