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Page 2100 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend

Kody and his assistent Holly were awesome they put us in our dream home quickly and efficiently

5 / 5
Would Recommend

Michelle was awesome, she was very helpful, friendly and knowledgeable. I am a licensed Real Estate Broker and Instructor and have been in the business for over 15 years. She is by far in the TOP 1%, she delievered what she promised while exceeding my expectation. It is not often the LO's close on time and this was a mail away closing, so needless to say I was impressed by her professionalism and ability to close on time.

I would definitely recommend Michelle and Veterans United Home Loans to friends and family.

4.5 / 5
Would Recommend

Thank you for all your help between you and Eric. If it wasnt for the both of you and united veterans, i would have been able to get out of the apt living and putting my money towards something good. i would definetly recomend all of you to friends. alot of veterans who come out of the military dont know about this and that it is possible to get a home loan with out a down payment. alot of us come out of the military with nothing and have or had hard times finding good paying jobs. Myself, its been hard ever since i got out and ive been down and had to pick myself back up. and i got to where im at today by staying positive and always trying to better myself. when i got my current job , i called my bank whom ive been with for over 17 yrs told me that in order to get a home loan i would have needed a 30,000 dollar down payment and that was without them even checking my credit. then i found out about veterans united and i was extatic that i was told that i wouldnt need a down payment. like i said not all of us can go pick that money off of a tree. i hope that more veterans find out about you all and i will do my part to get the word out. Even though it was a long process and frustrating at times, it happened for the better in the end cause now i have owning a house to look forward too. im glad that now my money is going towards something good like that and that i'm no longer just giving it away by renting and having nothing to show for it. and i have all of you at veterans united to say THANK YOU once again for helping me.

Thanks Damien Weaver

5 / 5
Would Recommend

Working with VUHL was a long, intense process. But the rewards were worth it and the staff was AMAZING!

3 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

We want to thank all the people who helped us get into our house! "Z" , Eric and Ryan were all amazing! Thank you so much for all your help! From the start of getting approved to the closing all 3 of them were great to work with, thanks again!

5 / 5
Would Recommend

Ashleigh was awesome throughout the entire process
She was very thorough and professional the entire time
Every time I had a question or needed something Ashleigh
Was right on top of things The entire process was easy
On me your entire team was great

Thank you for such a smooth transaction

5 / 5
Would Recommend

JUST WNANTED SAY MY LOAN OFFICER WAS WITH ME EVERY STEP OF THE WAY AND THAT I WAS VERY PLEASED AND WILL TELL MY FRIENDS THAT ARE VETERANS THAT I WOULD RECOMMEND VETERANS UNITED NICE JOB AND THANK YOU GARY DAKIN

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5 / 5
Would Recommend

Refinancing of our home using Veterans United has been a very positive experience. Doug Brady and Jason Brown made the whole process as painless as possible. They were great to work with. Both men made us very comfortable in sharing personal information required. Much to our surprise, we were able to close earlier than expected and locking us in on a great rate. We appreciate all they did to make this possible.

4.5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Michael Pitts is a great asset to your company.
He followed up promptly with answers to any questions that I had. I really appreciated his help in processing our loan quickly & efficiently.

5 / 5
Would Recommend

Ms. Hayes was very encouraging and helpful with each step of the process. Even though everything was done online, nothing was missed. Thank you for hiring such a great person who knows her job and is willing to go the extra mile to satisfy the customer.

5 / 5
Would Recommend
5 / 5
Would Recommend

With both Kevin and Taylor's assistance and knowledge, my wife and I were very pleased to have gotten the chance to work with the both of them. Well mannered and very respectful as well as helpful, since this was my wife and I's first time buying a house. You guys do a great service for us veterans and I wish more gets to have the same awesome experience when they call for home loans! Thanks again!

3.5 / 5
Would Recommend
4 / 5
Would Recommend
3.5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

THANK YOU VERY MUCH FOR MAKING OUR DREAMS A REALITY!

4 / 5
Would Recommend
4 / 5
Would Recommend
2.5 / 5
4 / 5
Would Recommend
5 / 5
Would Recommend

I decided to go with VUHL because I felt I was treated not as a case number, but as an individual with my interests at hand. I initially received approval from USAA, but when I talked with Jimmy Stranz, I knew that he would better serve my family's needs in closing on a house with a better rate and in an efficient manner.

5 / 5
Would Recommend

Angie Sanders was my mortgage officer, SHE WAS AMAZING! Working with her made the process calm, easy and manageable! I have told everyone I know that is military that they need to go through her!! Angie was available to answer questions, talk or just help with paperwork anytime! 24 hours a day 7 days a week!! Thanks Angie for making the purchase of our house possible my family loves it and seeing the smiles on my children's faces warms my heart! You're amazing!!!

4 / 5
Would Recommend

Our loan officer that we started with was Samantha Reeves, she was wonderful and a pleasure to work with. She answered all our questions and went above and beyond what we thought she should do. Samantha took another job with VU and we were transferred to Zach Debord. Our experience with him was limited as it seems he handed us ogg to Casey Goodwin who was exceptional in her handling of our loan. She also went above and beyond, answered all our questions and made us feel like she really cared about us and meeting our needs. She made sure that the entire process was smooth sailing and with her guidance it was. Zach Debord answered any questions we had , but the answers where always confusing and the fact that he thought he could only talk or rely information to me was at time bordering on rude. My wife is more than capable and it appeared that Zach would rather call me at work where I am extremely busy then talk to her when she had all the information he might need. But overall it was a good experience and Samantha Reeves and Cassy Goodwin are top notch!

5 / 5
Would Recommend
5 / 5
Would Recommend

Andrew was great! We were very discouraged because even though we had excellent credit and very little debt, we really had a hard time finding a loan. We were about two months away from my husband's 20 year active duty retirement, and the traditional bank we originally went through wouldn't qualify us because they didn't understand things like terminal leave, the VA system and how military retirements work. Although we had no problem pre-qualifying, our original bank pulled the plug three weeks to our scheduled closing. After a quick web search, I found Veterans United and was put through to Andrew. He and Krystal had a thorough understanding of how military retirements work, and they did an incredible job of expediting our loan through underwriting and getting us to closing ON TIME! We were elated. I can't say enough good about Andrew or Veterans United. I always thought that when we took out a mortgage on our "forever home" I would want to work with a local loan officer who I could meet with face to face. Although everything was done online and over the phone, I feel like I got the best service imaginable, and really am pleased. I can't thank Andrew and Krystal enough!

See all 67,240 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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