The entire team was caring and supportive, and helped pull me over the finish line!
Extremely sick with Covid, I would love to acknowledge so many others, just am not up to it at this moment. Can I possibly fill this section out at a later time?
Thanks
Donna Kirkendall 🙏
Scott and Bryce were the main two people that I worked with and they were very knowledgeable and helpful throughout this entire process. As a first time home buyer they made this experience very easy for myself and my family.
Veterans United should create a template for the different military branches for the letter of service. This was my biggest complaint. If there was a template showing the style and items necessary the process would be easy for loan applicant.
Wouldn’t have been able to close the home without them! Getting the COE wouldn’t have been possible without Dustin and the team. Ben made the transition of utilities and insurance super easy and seamless. Andrew and Katie helped make underwriting process very easy to follow uploading the document super convenient with the MyVU app. Super appreciative of everyone’s effort in getting this home. Thank you!
Overall, a success! Mission accomplished. There were few disappointments and bumps in the road though. The property listed for $175 K . I offered $183 K at my realtors suggestion. I was led to believe this overage would be used for closing costs and/or other concessions as long as the VA appraised at $ 183K. They did not and appraised it only for $175K. Due to a discrepancy in the square footage of living space, a request was made to have a ROV which was done with no changes in the appraisal. So I had to come up with the extra $8K in order to close and secure the property. This caused me significant problems and I was required to ask for monetary gifts in order to close the deal. It appears none of the parties understand why the VA would not change the appraisal value once the Sq.Ft. issue was corrected. Its seems a mystery to me. One has to be sure the VA will appraise the value of the property to the buyers satisfaction.
Highly recommend with exceptional customer service. Everyone was extremely helpful and knowledgeable. Made our first time home buying experience such a breeze.
My overall experience was great. This being my first time purchasing the home Colin and the team made it go super smoothly. They all kept me in the loop and communicated with me very consistently. I would recommend any veteran thinking of buying a home to go through veterans United!
When i started this journey I didn’t think.When we started this home buying journey we didn’t think it would ever come true, however the team we have answered every question,concern when ever called upon.From the start to closing was smooth and seamless.We thank you all for being with us step by step
Thank you again
Michael&Ketrina williams and family
This is my second time working with Veterans United. They everything painless and simple and were there every step of the way! Thank you for what you do for us Veterans.
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I don’t have a negative thing to say. My process was absolutely amazing and I am so glad that I chose Veterans United. Thank You all for everything
My loan team was outstanding and made every step of this process so much easier!
For our first time buying a home, the team really carefully walked us through everything helped us get a lower APR and was available for all questions and guidance. When we needed an email of inspection/repair invoice everything was instant and it showed us how committed they are to making this as painless as possible. This is all through remotely purchasing this house since we couldn’t be there in person my girlfriend and I are extremely happy with the experience and very excited to move in!
Everyone we worked with was well educated at what they do and the process was seamless. I won't buy another house without you guys, if we had an issue, they had an answer. Can't say enough good things, just so glad we got the right people for the job.
I found the veterans United team by searching for top VA loan groups in the country on Google. Veterans United was up in the top three. So I gave him a call and it was not a disappointing experience. They were extremely helpful and with us the entire way.
Everything went well and the team was extremely friendly. I’m glad we use a Veterans United and I would recommend them to others look into use a VA loan to purchase a new home. The team really listened to our wants and needs and were there to help.
Overall working with Veterans United was an easy and straight forward process. Every agent we worked with was kind and helpful. My reason for giving an 8/10 instead of a 10/10 is the slightly higher rates and closing costs.
Best team ever!
