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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,038 reviews
1,040 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,038 unfiltered reviews

Starting on Page 211 of 15,902. Return to Page 1

5 out of 5 Stars

I recommend anyone who is buying a home to go with the VU. They are experts at what they do and they are very professional.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

The Smoothes Home Purchase Process you can ask for. Top notch customer service. Direct contact and constant follow up to ensure I was well taking care of and always available to clarify and assist.
God first! and Bret and the team made it happend!!!!#

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

1.5 out of 5 Stars

Working with a lender who told us the wrong number to bring to closing and then needing an additional 10k to close, after we had already moved out, horrible. If my parents wouldn’t have been able to gift us 10k- we would have been in a hotel.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

4.5 out of 5 Stars

User friendly app, people were always kind

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Photo submission from David B.

I recommend Veterans United to anyone wanting to purchase a house. I had a great experience with Rusty Burney from beginning to end. It took me over a year to find the perfect house and Rusty kept in touch with me and resubmitted my paperwork to keep me in an active status while I was house shopping. I could not have asked for more or better service. I was pleasantly surprised that my loan is with Veterans United and not sold to another mortgage company. My wife and I are very grateful homeowners thanks to VU!!! YAY!! Thanks, Rusty & Team!!

headshot image of Rusty Burney

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars

Tyler is phenomenal to work with.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

No additional comments

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

I have used Veterans United twice. They make a very stressful process minimally stressful! I love this company so much. My loan specialist both times was Ginny. She is a gem! Thank you!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

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4.5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

They was so patient and helpful at any time at any time I need them an Mr Paul was so amazing to work with thank you

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
Photo submission from Brian T.

We had not purchased an existing home in 25 years; our last home was built and there is a big difference. Also, times and rules have changed and I cannot say enough about how the combination of technology and people made us feel as if VU was with use every step of the day. There was give and take across the board and we are so very happy with our new home, which was purchased as our retirement home, we are grateful and thankful. Will recommend you to anyone who asks. We could not be happier at this point. Thank-you.

headshot image of Bridget Enochs

Loan Officer : Bridget Enochs

NMLS# 918180

5 out of 5 Stars
headshot image of Melissa Velasquez

Loan Officer : Melissa Velasquez

NMLS# 2673576

5 out of 5 Stars

The process has been streamlined , the VA United team communicated with us via emails, phone calls and texts and answered all our questions quickly and gave us great suggestions. From start to finish it flowed nicely.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Clayton and Wendy were great and very helpful to make sure everything was done correctly. They ensured we were protected throughout the process.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

Our experience with the entire team was flawless. Paul and Melissa kept us informed of every step and the portal was extremely helpful. It was so quick and painless all the way to closing.
The gift they provided after we closed was so thoughtful. I'm so pleased with the entire experience.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

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Experience first-hand why 380,959 homeowners give us a perfect score!

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5 out of 5 Stars

Jon and Kyle were excellent. They stayed in communication without being overbearing, were quick to respond to questions and requests, and made sure I was tracking all the things I needed to ensure an easy closing.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I just want to give a shout out to my VU team. VU has been there 3 times now. They do what the say and they get it done! They really do care about us Veterans!You can't go wrong getting it done with Veterans United Home Loans!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Photo submission from Joseph B.

We purchased our first home and could not have done it without Veterans United! The entire team, especially Kevin Reichert, the process was painless and gave us our dream to put down roots as a military family.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

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