Highly professional, available when I needed questions answered. Worked with me in every step of the home buying process.
Do better estimating closing costs. You were thousands of and it caused way too much stress.
Great experience.
I think the worst part was the time line with underwriter- I would submit requested items within an hour - but approval process was lengthy and could have been sped up.
The team at veterans United are all a class act. They were there with us every step of the way during our home buying experience and got us the best rates on everything from homeowners insurance to the interest rate on our loan. Our realtor Mike Towler deserves a special shout out. The man had the patience of Job. Every question we had was answered in a timely fashion and as a special thank you for my service he purchased an additional insurance policy for us that covered things like our hot water heater and our furnace for a year if we had any problems with it. Who does that? Great job everyone and if I know of anybody who asks for a recommendation when it comes to home buying Veterans United will be the first organization I mention. Thanks again!
VA United started off with communication on level I think what would help overall is that when your file is submitted to the underwriting staff that they complete their entire process on location information then once everything is passed off to the tittle companies it would be their responsibility to get the information they need. There are just too many hands in the pot, and they are not communication with each other. But I would recommend VA United to family and friends overall.
I am so thankful that I looked up VU online and my dream is come true
I had such a great experience from start to bottom and communication among the team and myself was exceptional!
The process was easy and the team was there any time I had a question. Super smooth!
Well, at the risk of repeating myself, I enjoyed all the people that I worked with to include Ross, Bianca, Jeffrey, and, of course, Jennifer. (I believe that’s everybody, ha ha, hope I haven’t missed anyone!)But overall, I am very happy with the entire process. I love the way Veterans United protects the individual interests of each veteran. That’s something that civilians do not have going for them and I think it’s wonderful that you provide this assurance for our veterans.Thank you all very very much! All of you made this a very enjoyable experience. I couldn’t be more pleased, you have made this veteran very happy! I would highly recommend Veterans United!!!
As a first time homebuyer working with my team was a breeze. The whole process I was well informed and always answered my questions. This process was smooth and stress free because of the team I was given :)
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The team that helped me out were very straight forward and helpful. Throughout the process they were quick to answer any questions and concerns that I had. I'm very appreciative of the all the help.
We did not think buying a home in this market was possible, but VU proved us wrong :)
