Rich and his team were determined to get us in our dream home. They never quit working and keep you informed through the whole process.
Excellent team work from Veterans United.
Working with Veterans United has been a blessing. Thank you for making this journey knowledgeable and an amazing experience.
If you're thinking of using United vets do it you won't be sorry.
My home loan experience with Veteran's United was such a blessing. When I initially called Veteran's United, I was not very educated in the home buying process, since I had never purchased a home. The team at VU not only educated me in every step of the process, they also embossed an extraordinary level of confidence, encouragement, and expertise within every facet. Quiet honestly, I believe every Veteran would be blessed immensely, if they chose Veteran's United in their home buying experience.
Would highly recommend Veterans United. Holly and the team are very knowledgeable, patient, and very responsive. Won't hesitate to use them again if ever needed. They made the whole process as stress free as possible, can't thank them enough.
Mrs. Gina Overshiner was the quarterback of our experience. A very skilled and professional presence. She kept everything on track and her skill for attention to detail was amazing.Jesse Winfrey provided timely information regarding the coordination of the move. We are so appreciative of her and the effort that she gave us.Veterans - These folks are highly skilled at what they do. Follow their plan and everything will work out on time.
Veterans United turned a dream into a reality for my family. First Class customer service, always available for questions, and kept it real from the start which made managing our expectations simple. Start and finish here; thank me later.
If I had to do over I would have went with a local lender.
Response from Veterans United
Hey Craig,
Sorry to see this. I looked into this further with your loan team. After we started your loan, I learned things were put on hold because the home was still under construction. The caveat: We can’t order the VA Appraisal until construction is complete. I understand this sparked the need for updated items and delayed closing. I’m sorry this wasn’t better communicated. We never want to leave you feeling like there isn’t time for your questions during the loan process.
If you want to discuss any other concerns from your experience, we’re here to listen. You can reach the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Kendra, Client Relations
This was the third time we have used Veterans United. 5 stars across the board everytime. We'll use them again in the futures and recommend them to fellow Vet's and serving members.
