My loan officer, Matt McDaniel was outstanding!!! I could spend a few minutes giving you adjectives to describe his superior service but instead would like to simply say thst if Customer Satisfaction is important to your company, Matt deserves a raise in pay. Matt is a credit to your company and the industry as a whole.
Scott and Angela were very helpful and supporting in getting this loan done. I hate paperwork and I would get frustrated and they would be patient and supportive and together we got this done. I now feel that I am a homeowner and have a great place to live out my years. They were both professionals had great mannerism's and truly caring attitudes. If they are not your A Team you have great employees. What I really appreciated from them was their appreciation for Veterans. I salute them.
everyone made a normally nerve racking and stress process smooth and easy. Mason and Amanda answered all my questions big or small and never made me feel like i was asking a silly question, this was without a doubt an amazing experience!!
My overall experience was outstanding working with Jon and Nathan. They answered all my phone calls and questions.They made it easy for me to understand since its was my first home to buy.Few bumps along the way but they made it seem easy. I thank them for their services and will recommend them to friends and family.
Everyone was outstanding and I really enjoyed the process. Thank you
Mike was very helpful from start to finish. He did a outstanding job with in a short period of time. I am very greatful for having Mike working on my loan. You have a great man there. Thanks
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VUHL is a company I have shared with my fellow active and reserve members when I was active. I did so based on advertising and word of mouth endorsements. I am extremely satisfied having been a client of VUHL and would reccomend them to any of my veterans in need of their services. The team including Emily and Chris were prompt, curteous and professional. The rate and cost of business was outstanding. The process was soooo smooth! My family and I Thank you for making our dream home a reality!
You do not want to hear my testimonial. You would go out of business faster than you can blink your eyes.
Dear VU Team,
I would like to thank all of you for making the loan process easy and worry free. On all ends the communication you had with me and everyone was great and I could not have asked for a better group to help me and my family through the home buying process.
I am glad I chose your group for our loan and undoubtably I will make sure that I pass the word on how great VU is to all my military friends and family.
8th ID 2/29 FA; 994th Engineer
Breck was a tremendous help throughout this process. I have actually referred a friend to work with her on his future home purchase.
Great job to Ashleigh and Amanda. I had a very wonderful experience in the Loan process. Thank you.
All I haveto say is just a little more communication if paperwork has not been returned a phone call just to check up on things would help make the process go smoother.
Eric Wessel and Ann Belinton were great. Will tell everyone to use Veterans United.
VUHL made purchaing our new home a very pleasant experience. Everything was handled in a timely manner, well organized and professional. I would definately recommend VUHL to my friends and family.
Luke Thurman made our home buying experience very easy. In spite of all the hurdles we had to overcome, he was very informative and supportive throughout the entire process. Good Customer service is hard to come by, but Luke displayed exceptional courtesy, competence, and genuine interest in helping us secure a loan. I would definitely recommend VHU to my fellow Veterans. Thank you so much!
The only reason why I put 9's instead of 10's is because there was a little miscommunication at times especially around closing. Nothing that was a big inconvenience. Doug & his assistant were awesome. Anyone I come across whose interested in home ownership will get Doug's direst P.O.C.
I thought that buying a home would be more difficult. You guys did an excellent job. My loan officer was awesome. I highly recommend your company.
Eric and Samantha were outstanding . They would explain everything to me and answer my questions very quickly. Jennifer would respond very quickly also, with real estate agents for different areas. I will be starting a real estate career very shortly and would definitely recommend Veterans United to all my clients who are veterans.
Justin, the individual I had the bulk of contact with, was very helpful, patient, and frequently asked me how I was doing and listened to my issues, both pertinent to the loan and just issues in my life that was weighing heavily on me. That coupled with his constant availability and frequent contact I never had any worry that he didn't know what was happening or wasn't working for my personal best interest.