There is absolutely no other place Steve and I would go than Veterans United. They are more than a team of experts who process your home loan, they treat you like family. That is exactly how we feel about Kelly Tolster. She has been a part of our lives for many years. We have had 3 loans with Kelly and trust her expertise. She is a very hardworking loan officer and get the job done!
I was confused about the underwriter. Moving to a different location without a house and filing for a transfer with my job is a hectic process. For some people, you can't just file a transfer and drop everything with your job to include potential trainings just to satisfy the underwriter that the house that you are purchasing will be your primary residence. There's a process on everything. It will take time to move your family to include jobs especially if you work for the government and military reserve.
Again, I have to say George was amazing and I hope you send as many people his way because he was truly the best!Everyone we talked to at Veterans United was great and I’m so glad we had such a great team by our side while buying our first and (hopefully) forever home!
Zach Roberts and Tom Purk were awesome. They explained every step of the process and answered all of our
questions in a timely manner. I work nights and they worked around my schedule, which was great.
We could not have made better a choice than Veterans United.
Thank you Veterans United
The loan officer was the hardest to work with. He was unprofessional, and very inpatient. I won't ever recommend Veterans United
Response from Veterans United
I’m really sorry to see this. Client Advocate is and will continue to be here to support you. If you’d like to discuss how things went the rest of the way through closing, please reach back out and we’ll be ready to listen. We’re here to make this better if and however we can. Thank you again for taking the time to share and we hope to talk with you soon.
Kendra, Client Relations
I just want to say, WOW. I really thought that home buying was supposed to be a drawn out, complicated process. But here we are. Thanks to Brie, Connor l, Al, and Ashley, as well as Katelyn. The whole experience was smooth and painless.
From renter to owner in 32 days -- they really are dream workers!
Loved everyone involved in my home buying process. Couldn't imagine an easier time for a first time buyer. Thankyou all once again!
This is my third time using Jeff and his loan team. They are a fantastic team that works very efficient. Keep up the great work helping Veterans!!
Let me start by saying that the first though of buying a home is scary. Not the buying, but the process of redundant paperwork and personal scrutiny of personal information, credit and so forth. After the very first call with Jon Ouk, our loan officer he calmed my nerves down and made me comfortable. From then on, it was smooth sailing. The whole process made me felt very comfortable as the loan team provided guidance the whole way. Communication was spot on. I'm very thankful to work with Veteran's United because they have a tailored service just for me. We got our dream home and it's still sinking how real it is. I cannot thank Veteran's United, Jon Ouk, and the rest of the team enough because they were all so awesome. I would recommend them anytime and their service is 20 out of 10! Thank you Veteran's United
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Thank you for y’all’s hard work helping me with purchasing this lovely ❤️ home 🏡 !
Over all everyone Mike, Beth, and Lauren made this transition as smooth as possible and any time I called they were always there to make sure my questions were answered. Thank you !