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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,199

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 393,199 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend

One of my friends suggested that I work with Veterans United and I couldn’t be more pleased! Working with this company has truly been the SIMPLEST part of the home buying process, especially being a first time homeowner. I truly appreciate the simplicity of the process by being able to upload everything online, as well as the flexibility when we had to adjust the closing date due to the seller.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

0.5 out of 5 Stars

Definitely wished the VA knew more about va process took forever to figure out I did not have enough points to qualify for VA alone wasted weeks

Response from Veterans United

Ana, we take your feedback seriously. Thank you for taking the time to share your experience with our team. A member of our Client Advocate team will be researching this situation further to determine how we might better communicate the right expectations. We do not hold ourselves accountable for the actions of others; however, we appreciate the attention you have brought to improving our process.

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
Photo submission from Angela P.

JB and the whole team were outstanding. This is my first time buying a home and he walked me through every step of the way. There were no questions that he didn’t have an answer for. This was a very stress free home buying experience for me and I would most definitely recommend Jb and the team! Thank you so much!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Great learning experience for me in the process of buying a house. I will recommend this service to other veterans as well. Thank you for your service everyone.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend

Solid Team.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
Photo submission from Christopher C.

Veterans United has a great team of professionals that work hard to ensure your loan process is efficient, and smooth! Nothing, but a top notch experience from a top notch team! Thanks again!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

3.5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

The entire VA Loan team, Kelsey and Shay in particular, worked very well with us. We were pleasantly surprised with the ease and the speed in which we got our loan processed and our home purchased. We were guided through the process in a way that made it as easy and stress free as possible. We would highly recommend working with Veterans United if you are wanting to purchase a home.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

The team we had with VeteransUnited provided exceptional service! We appreciate how quickly and well our needs were met! Thank you again!

headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

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5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Leanna and Caytlin were awesome to work with they were polite, caring and great at their Job

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend
Photo submission from Gerald F.

Purchasing my home through Veterans United was a worry-free experience, and that meant a lot.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Ben and the team, are the best. Fast and courtious . I will highly recommend them. To anyone that I know.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend

Coming out of bankruptcy and having a home maker for a wife, I was worried we’d not get approved for a house my wife would accept. The team gave us a preapproved amount and we found a few places worthy, but when we saw the house in Bastrop, we knew we had to have it. The team made it happen and so happy wife - happy life.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

I am so blessed to have worked with my team at Veterans United to purchase my first home! My team was always available and made the process easier than I had anticipated! Kudos to Lauren, Nicole, and Shelbi for making my dream come true!!!! I also want to say I appreciate the part of my team that I haven’t had the pleasure of meeting that also helped make my dream come true of home ownership 🥰🥰🥰🥰!!! If you are a Veteran, Veteran United is THE PLACE for all your mortgage needs!!! My team answered emails and texts messages even after hours and weekends which is awesome!!! Veterans United cares and wants everyone to have a pleasant experience throughout the process!!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

More Reviews

See all 393,199 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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