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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,038

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,038 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My team was awesome!!!! Thanks to all!!!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

The whole team was great from the pre approval process. To helping assist with finding insurance and the underwriting team, they made the whole process smooth and easy and walked us through it the whole way..would highly recommend veterans United. They went the extra mile. They made you feel like you were part of the family. Ben Choi, Sarah Hopper, and Caytlin Whaley are the best!!!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Overall a great home buying experience!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Very helpful each step of the way. Answered our questions at all times, and I always felt like they were there for us. Even after closing

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
Photo submission from Timothy A.

Mason and Meredith were absolutely amazing to work. Very friendly and professional. Always available to answer my questions and assist me along the way. I will highly recommend them and Veterans United to every Vet I know!!!!!

headshot image of Mason Farris

Loan Officer: Mason Farris

NMLS# 1736871

5 out of 5 Stars
Would Recommend

I have been very impressed working with Veterans United. My real estate broker said I had one of the lowest interest rates she has seen for a while, and she was also impressed with how easy it was to work with the team assigned to help me get to a smooth closing. I have also been very happy with how simple it was to upload documents and sign through the VU portal, and I used the app as well to stay on top of my To-Do items.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

The entire process was seamless. The agents were all transparent and very informative, answering any and all questions I had.
10/10 would recommend anybody to work with Veterans United

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

My loan team was absolutely amazing. Never once during the entire process did I feel uninformed or in the dark. They were outstanding to work with, a truly professional team.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

This was our first home buying experience with Veterans United and it was beyond amazing. The team helping us through the process were extremely knowledgeable and very responsive. They went out of their way to ensure that everything was handled for the purchase process.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

I’m truly grateful for Veterans United. Without any of you we wouldn’t have been able to reach this milestone in life, my wife and son is so overwhelmed right now and me I’m at a place where I have not been in a long time I’m so very, very , Happy thanks to all of you. May God Bless all of you!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

I was made to feel part of a family; my goals were specified, and, each member of Rick's team did their part in making all my goals come to fruition. I feel very fortunate to have had the professionalism and experience of the VU staff working with me. Everything went off without a hitch. No surprises; and a job very well done. I could not be a happier man with VU and everyone I interacted with. Thank you for a job very well done!

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

4.5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
Photo submission from Carson M.

I could not have selected better agents to work on my behalf, courtesy, knowledge, understanding, prompt and above all, great communicators. It was my pleasure and honor to work with such a great team. Best wishes to all.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Our very first home buying journey was made very easy. The entire team at Veterans United was awesome and made us feel like family. We felt like we were treated with the upmost respect and care. Veterans United has world class customer service and i will definitely love working with them again.

headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend

I would definitely recommend veterans united they helped more than I thought would be available and the professionalism and dedication was above and beyond what I would begin to expect.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

United Veterans, made our home purchase a breeze. They work well with their customers always communicating, and helping solve any issues. Also answer any questions you may have. They made sure we had the best deal possible. And our refinance was a breeze. Trying to lower interest rates. The United APP also let's you know when rates are lower. Great experience from us A+++.

headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

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5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

I am just really appreciative of Veterans United, Matt Turner and Jonathan Miller. The customer service experience exceeded my expectations. The professionalism was awesome. They made sure we were well taken care of and for that we are forever grateful.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

Nick and the rest of the team were on point with every question and concern that I had. Having a strict timeline to meet due to an upcoming military training, they worked to ensure the closing of the house was as if it were their own home. In the future, when I will most likely move again, I will gladly work with Vets United.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Christian B.

Jennifer is the most kind and flexible person I have ever had the pleasure to work with. She handled every issue that came up during the home buying process with poise and candor. This company was professional, timely, and considerate.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

This is my third time partnering with Veterans United to buy a new home. My experience was smooth and easy to navigate using the online portal. I look forward to doing business with Veterans United again for my future VA home loan needs.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

More Reviews

See all 401,038 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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