Purchasing our home through Veterans United and working with Mason Fast was truly one of the most amazing experiences my family and I have ever had. Mason was extremely communicative, patient, and always willing to answer our calls and questions. He took the time to ensure we understood every step of the process and never made us feel rushed. No matter when we needed assistance, he was always available and ready to help.I highly recommend Mason and the entire team at Veterans United. Their professionalism, dedication, and outstanding customer service made buying our home a wonderful experience and one that will leave a lasting impression on my family and me. Thank you for making this journey such a positive and memorable one
I would like to express our sincere appreciation to Wendy and the entire Veterans United Home Loans team for their outstanding service throughout our home loan process.From the beginning, Wendy was professional, knowledgeable, responsive, and reassuring. She helped guide us through each step, answered our questions clearly, and made sure we understood the process. What stood out the most was the urgency, teamwork, and dedication shown by everyone involved. The team worked incredibly fast while still making us feel supported and informed.Because of Wendy’s leadership and the team’s efficiency, our loan approval moved forward quickly and smoothly, even under a very tight timeline. We are truly grateful for the hard work, communication, and commitment that helped us reach the closing table.We highly recommend Wendy and the Veterans United team. They provided excellent service, treated us with care, and made this home buying experience a very positive one. Thank you again for helping us purchase our new home.
Chris was outstanding to work with! Thank you again
Although it took a lengthy time to accomplished all task from both sides, in the end it went well. I received a fair and favorable percentage rating to the end compared to other lenders iffy offers. I thank the Veterans United team for their patience.
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
David and his team made getting my mortgage as stress-free as possible. They kept me informed on my progress and answered all my questions quickly.
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Kaleb, Brendan and Joe absolutely nailed it. It was so easy and effortless to close on our house. Even though it was effortless for us, I know they were working tirelessly to make the home buying happen for us. Thank you so much gentleman l!
I could not be happier with my experience. Justin, Rhiannon, and Bianca were phenomenal. As a first time homebuyer I was stressed, unsure of the process, and kind of overwhelmed. Everyone answered every question and didn’t make me feel dumb or out of the loop. They even sent a care package with my cat’s name and treats for him. I will be recommending them to every veteran I know.
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
The process was super easy and they went above and beyond for me!
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Sam and her team went above and beyond the call of duty! THANK YOU!!!
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
Veteran united really looked out for me and my family during my refinance. I would definitely recommend anyone financing or refinancing a home to trust veterans united.
Veterans United is the absolute pinnacle of lending with veterans as their target audience. They go above and beyond and make the entire purchasing experience seamless and stress free. This is now my 4th house with Veterans United and if i decide to buy again, Shawnee and team will be my first call.
If I had a question they had the answer. Very polite and professional.
