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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,272 reviews
994 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,272 unfiltered reviews

Starting on Page 224 of 15,610. Return to Page 1

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

Kenny Scheer has been of great help! Great communication and exceptional service!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

0.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
Photo submission from Patrick M.

Thank you from the bottom of our hearts in making our family’s dream come true! We are so excited to finally be in a place we can call our Home! When the time comes for us to move...if that day comes again, we definitely will know who to contact.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

Great team. Quick to respond to any questions.

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

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5 out of 5 Stars

The home buying process with smoothly. Veterans United has a great team working with me. I was a first time home buyer and the team was there to answer my questions and concerns.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

I had a great experience working with the lending team throughout my home buying process. They did an excellent job keeping me informed every step of the way and made what can be a stressful process feel smooth and manageable. Ryan, in particular, stood out—he took the time to ensure I fully understood everything from start to finish, answering questions and providing clarity whenever needed. I truly appreciated the professionalism, communication, and support from the entire team.

headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

5 out of 5 Stars

Wyatt was very easy to work with and he responded to all of our needs immediately. He made the home buying experience flawless.

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Photo submission from Joko R.

I want to start off by expressing my gratitude to Nick and his team for a seamless home buying process. My Family and I are truly grateful. After doing some research on Veterans United Home Loans, we made the decision to move forward with them to purchase a home. From the initial representative I made contact with to the Loan Officer and his team, every single one of them went above and beyond to ensure a smooth and successful process. I definitely would not hesitate to reach out to Nick again and highly recommended him to Veterans looking to purchase a home. You will not be disappointed.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

2 out of 5 Stars

We were asked to furnish documents 4 times. The whole process was abusive. We closed the loan and the next day we paid it off. We will not ever use them again.

Response from Veterans United

Hi Steven,

I’m really sorry to hear how frustrating and exhausting this process felt for you. I can understand how being asked for documents multiple times would make the experience feel stressful, especially during something as important as closing on a home loan. That’s not the kind of experience I want anyone to walk away with.

While there are times additional documentation is needed throughout underwriting, I understand that repeated requests can feel overwhelming and disappointing. I also regret that we left you feeling unsupported enough to pay off the loan immediately after closing.

I’d appreciate the opportunity to learn more about what happened and review your experience further. If you’re open to it, please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST, and messages received after hours are typically returned the next business day.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars

Everyone was very helpful. I called very often with lots of questions and they always seemed like they were glad to hear from me.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

1 out of 5 Stars

The people at Veterans United were extremely kind and helpful. They were also punctual and stayed on top of things. However, we genuinely feel misled in several ways. The loan officer set us up for failure in a couple of areas, and when I expressed frustration over the misunderstanding, he became very defensive and belittling.

Response from Veterans United

Hey David,

Thank you for sharing your experience. I’m glad to hear the team was kind, helpful, and stayed on top of things throughout the process. At the same time, I’m sorry to hear there were misunderstandings that left you feeling misled and unsupported. I can understand how frustrating it would be to feel dismissed when trying to voice your concerns.

We want every borrower to feel informed, respected, and confident throughout the homebuying process, and I’m sorry this experience did not leave you feeling that way. I’d appreciate the opportunity to learn more about what happened and review your concerns further.

Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

4 out of 5 Stars
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Photo submission from Jeffrey C.

I recommend any veteran that is looking to buy a home to do it through Veterans United. I’ve dealt with other home lenders and it’s normally a difficult process. Some lenders say they specialize in VA loans but I never seems that way. Veterans United only deals with veterans and they know exactly what’s they are doing. I highly recommend they for any veteran seeking to purchase a home

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars

The whole team was great from start to finish and Derek was really great in giving me some solid advice about bettering my credit. Overall I had a really good experience in purchasing a home with Veterans United.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Brice was amazing! Any questions, doubts, concerns I had he was right there to help me through it and reassured me. My process was difficult but Brice made it bearable! Super thankful for him and the rest of the team!
Mostly I appreciated the transparency and honesty I was given. 10/10 would recommend

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars

The team worked hard to meet a deadline.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

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