Everything went extremely smooth and easy on the purchase of our retirement home.
The team was timely and responsive even putting their personal touch each step of the way. Very appreciated!
Superb and professional service from start to completion!
Travis was AWESOME! We referred our son to him.
The VU team was awesome. During our journey to buying our first forever home ever, I did not hear any words of negativity, they only had solutions to every bump along the journey. We had an awesome flow of communication, I always knew ahead of time what to expect. Once we decided on our forever home, everything fell into place flawlessly. We are very happy and satisfied new homeowners. Thank you Veterans United!!
Veterans United made the whole process easy! From the preapproval process right through the purchase. They connected us with an outstanding realtor and even helped with movers and utilities! Made the process a one stop shop!
Both Matt and Julie were absolutely amazing, from the very start to the very end. Their communication and professionalism were top tier! I HIGHLY recommend using them if it's possible to request the team working for you! They far surpassed my expectations!
Working with veterans united was an incredible experience. As a first time home buyer and now a first time home owner the process was made very easy and fast. I am thankful to have worked with such an amazing team.
I think over all the service was really great it was easy and seamless my only thing to say would be more communication between officers and buyers I was left in the dark for the majority of this but besides that va united was amazing
Response from Veterans United
Hi Jay,
Thank you for sharing your experience. I'm glad to hear the process felt easy and seamless overall and that you had a great experience with Veterans United.
I also appreciate your feedback about communication. Buying a home is a big milestone, and I understand how important it is to stay informed throughout the process. Your comments help us identify opportunities to improve the experience for future borrowers.
Thank you again for choosing Veterans United, and congratulations on your new home!
Sincerely,
Claire S., Client Relations Manager
Rachel Gruber and her team are amazing people. Their care and dedication is unmatched. I appreciate the way they guided me through this stressful process. Rachel explained in detail all procedures and provided outstanding customer service. I love their “can do” attitude
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Hanna Mohesky and Madison Steinkamp were an absolute pleasure to work with. They both were very helpful throughout the process. Both were quick to respond with any questions I had and kept me updated on the progress. I would highly recommend Veterans United.
It was a stressful process, nonetheless Corey got us on the right track and lower APR, he put in the work 🙏🏼🙏🏼
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They were ahead of the game through the whole process.
Josie and her team were great! I’m a first-time buyer and the process was pretty smooth. They were communicative, quick to answer my questions and helped keep me at ease during a mildly stressful experience. The to-do list is an awesome feature! I was a little overwhelmed by how many people I was interacting with and unsure of who to contact for what at first. I maybe would have preferred a single contact, but more people also means more helping hands!
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
Steve was absolutely amazing and a pleasure to work with! Easily would recommend him and veterans united to friends and family for future home loans.
Working with Aaron was an amazing experience from start to finish. He made the entire home loan process feel simple and stress free. His communication was always clear and timely, which gave me a lot of confidence every step of the way. Aaron was easy to work with, knowledgeable, and truly had my best interests in mind. I would absolutely recommend him to anyone looking for a reliable and professional lender.
