Billy Jones did an outstanding job taking care of my loan. He stayed on top of it and put in a lot of time making sure everything was done correctly
They made everything so easy, it was such a breeze. Not only were we impressed but so were the realtors and Escrow officer. Josh Salicco was awesome. 10/10 would recommend.
Veterans United treats everyone with the respect and care they deserve. I am not the veteran of my house, but I did most of the work to secure a home and they treated me just as nice as they’d treat any veteran. This means a lot to me working for a WNY Veteran nonprofit.
Everything was done quick. They didn’t delay on anything. As soon as I got paperwork submitted, they moved on to the next step right away.
The entire process with Veterans United was exceptional. While the home-buying process is never “simple”, the staff at VU went out of their way to make sure my partner and I were comfortable and supported.I didn’t start the process with VU; I actually started with one of those big companies that advertises all over the place. All it took was a quick five-minute phone call to decide I would not work with them. After giving them the boot, I connected with VU and never looked back.
I would have liked to receive a phone call and explanation about the numbers changing and why As they changed. I had to call and ask for explanations.
The experience that I had was a good experience from the beginning to the in I was anxious and nervous but I was assured that they would take care of me and any questions and concerns I had to just email or call they will be there to answer.
Everything went perfect start to finish.
Already recommended to my supervisor. So if you see the initials JDS, and he works where I work, you'll know who sent him.
Veterans United was great! Glad for the opportunity to experience their services & meet great people
The process is smooth, seamless and easy to jnclude the electronic process and app. I highly recommend Veterans United if exceptional customer service is your priority.
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Veterans United was great, from the first contact to the end and still they are with me in any support I might need.
Robert and the team made everything so simple while we sold one home and bought a new. They ensured to keep me as updated as possible through the process and were easy to get ahold of if I had any questions or issues. We have found our forever home and we could not be any happier! They even sent a housewarming gift for my family and I! I could not recommend them enough to any veteran looking to buy, sell, etc.!
My humble abode that I moved in to on August 4, 2020. I'm so thankful to Veterans United for approving me for an amazing low interest rate on my home and making the process so easy for me. I was only able to do a virtual viewing of this home because of COVID and I did it through my phone. I wasn't able to see the inside in person but I still went through with making an offer and eventually saw it in person before moving in. I literally saw and bought this home through my phone. I love it and thank God he gave me a cherry tree!
