Being I have had 4 houses before. Working with Veterans United was a breeze compared to what I went through with the other homes I purchased. Everybody was on board with throughout the process and made it so easy.
The entire loan team at VU was outstanding. Liz, Michael, and more did a phenomenal job making the process simple and kept us informed all along the way. Would highly recommend VU moving forward.
The loan team that we have specifically, Dan has been out outstanding and extremely helpful
I liked Veterans United as I could easily upload documents online and text my loan officer and team. We also enjoyed getting the gifts sent out. Thank you.
Veterans United made the entire process so easy. It was such a wonderful experience.
I would recommend my peers to at least shop around first as I essentially went straight to VU due to a recommendation from a friend who had a great experience.VU does a very good job at streamlining the process almost to a detriment, many times I felt confused as to exactly what needed to be completed because sometimes some of the "checklist" items on my landing page lacked context or specific instructions, this led to things being checked/ asked for last minute or even delaying closing. Additionally, I worked with several different people with different roles, and they never really defined what those roles where, so when I went to ask a question, often times I didn't know who to go to.I mostly worked through a "loan coordinator" who while they were cordial, I had a hard time getting ahold of their office. I had a few times where I called without answer or even left a message that was never responded to. When I did finally get ahold of them, they didn't seem to have many answers on hand and would have to go track them down, they also seemed to follow up on things last minute, leaving us to have to scramble to get requisite answers or follow-up paperwork. I just felt as though all these factors contributed to a delay in the process.Overall I had a decent experience with VU and maybe I had had a bad luck of the draw between the situation I was in, and people assigned to me. My recommendation to others if that if you go with VU, learn everyone's role and be proactive on your loan process.
Excellence in the mortgage industry = Veterans United.A new standard has been set by the good people of Veterans United with a streamlined process and outstanding customer service.
Benji Edward and Christine were awesome to work with made everything seem easy and it was quick to get my home.
Nothing compares to working with Sheldon Turek at Veterans United! He has helped me with multiple loans now. As a real estate investor, I have had a handful of experiences with different loan officers and companies. Nothing compares to working with Sheldon and his team at VU.They are top notch professional service. The process is always made simple, smooth, and the communication is impeccable. Not only would I recommend, but I do personally recommend them to people all of the time.
Painless process, with extremely helpful, knowledgeable and friendly people. Veterans United is the best way to buy a house. Thank you!
Everyone was so helpful. We had a little bump in the road, but it was handled swiftly.
As a first time home buyer and VA loan user they made the process as painless as possible and broke it all down step by step and always answered any questions I had
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Good overall experience. Everyone communicated well outside of the sellers.
If you think it's impossible to get a loan and a really nice house and have really qualified people helping you to achieve your America Dream experience, think again! 2 months, start to finish, and I am now living that dream. My hat's off to Veterans United Home Loans!
We have purchased 3 homes using Veterans United. Each experience was so easy! For our most recent purchase, Joel and his team were easy to work with. They were receptive to questions and explained the process well. The realtors that are a part of their network are awesome to work with. It is nice to work with people who live their Veterans.
