Trip and his team were amazing! They always checked in with us, and if we didn't understand something, they were great at explaining it to us! I would definitely, refer Trip and his team and I would definitely use them again! Thanks again!
Loving the new house! Great neighborhood. Very helpful throughout the process knowing I was in the process of moving states away!
Maggie and the team are awesome! The entire process was easy and pain free!
So helpful during all the process, explain all questions i had, make everything more easy all the team
Easy application process and approval
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Experience first-hand why 359,594 homeowners give us a perfect score!
Perfection in customer service and everything was so simple regarding document submission and quick efficient responses always wonderful.
Everything was smooth and an timely. The process seemed too easy!
My team went above & beyond my expectations . Always there to help me.
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I highly recommend Veterans United. The team provided a clear and concise approach to every step and managed my expectations in keeping with their high standards. Great experience. Thank you, team!
Was on top of all issues. Maintained constant communication with our realitor. The covered all aspects of moving to include providing information like utilities and additional information on home security, internet and so on. Highly recommend.
Can definitely find better rates at a different lender. Felt taken advantage of and communication was also not the best!
Response from Veterans United
Hi Nathan,
I’m really sorry to hear you felt let down on both the rate and the communication. When you’re making big financial decisions, you should feel supported and informed, and I understand why this left you frustrated.
If you’d like to talk through what happened, I’m here to help. You can reach out at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
Very professional staff...my thanks for getting me into my new home.
Yes , fully recommend.
Over and above what I expected. All professional, respectful, and very efficient. A very smooth process from preapproval to closing. Major props to Brian Flanagan and the team at VU. The entire process was smooth and well-executed. I had my pre-approval the same day I found a home I was interested in. Everything was coordinated and went all the way to closing in 30 days.
Awesome crew and great with relating information needed to process.
