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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,726 reviews
835 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,726 unfiltered reviews

Starting on Page 224 of 15,591. Return to Page 1

5 out of 5 Stars

Everybody Nathan Jordan Crosby your whole team was absolutely wonderful to work with. You guys have become like family. Love you all. Thank you so much, Jennifer.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

Veteran United IS efficient communication, professional guidance, and smooth, fast closing process.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

4.5 out of 5 Stars

The overall experience was good. I just think a little more communication would have been helpful once the initial closing date passed. But I appreciate your patience with me while I was waiting on my employment verification. I am pleased with the experience and would definitely recommend you.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

Drennan and Nico were great. Drennan helped me from start to finish, helping me the whole way. Nico also helped me once I found my house. Both were patient with me when I had mini freak outs during the process. Both of these guys handled everything like pros and handled everything that I asked of them.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Photo submission from Patrick M.

Thank you from the bottom of our hearts in making our family’s dream come true! We are so excited to finally be in a place we can call our Home! When the time comes for us to move...if that day comes again, we definitely will know who to contact.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

4 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

The people at veterans united made buying a home very simple. They are very punctual, they don’t play around with,they get it done!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars

Veterans United helped me and my wife get our first condo, and the whole experience was great. They were always checking on me, had fast response times, and it genuinely felt like they wanted the best for us every step of the way. Brandon was very friendly and helpful—he searched through different home insurance options, gave moving company recommendations and price matches, and helped with internet, electric, etc. Stephanie at VU went above and beyond when I had some trouble with my credit scores—she was always checking in, processing documents quickly, and it really felt like she was rooting for us to make it to closing. Matt Landis was our go-to guy and always explained things when I didn’t understand or had questions. He’s very knowledgeable and really set the tone for all the great people there. Overall, what stood out most was the customer service—always friendly, always there, and very helpful.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

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5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Photo submission from Joko R.

I want to start off by expressing my gratitude to Nick and his team for a seamless home buying process. My Family and I are truly grateful. After doing some research on Veterans United Home Loans, we made the decision to move forward with them to purchase a home. From the initial representative I made contact with to the Loan Officer and his team, every single one of them went above and beyond to ensure a smooth and successful process. I definitely would not hesitate to reach out to Nick again and highly recommended him to Veterans looking to purchase a home. You will not be disappointed.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

0.5 out of 5 Stars

Communication and professionalism was great until the end. Our closing was delayed for a couple days, but we were not informed until the night before. I did not personally speak to Madeline, but Jay sent the following text to my client: “ it sounds like your two biggest issues are utilities starting & help moving. They will be able to easily update the effective date for your utilities if you call them. I regards to the move itself you are staying with family currently correct? So you will not be homeless or have no where to stay for the 2 extra days between Tuesday & Thursday right?”
Especially considering the number of homeless vets in the world today, this was extremely disrespectful and disappointing. I will not be recommending this lender to any of my future clients.

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4.5 out of 5 Stars

Second time using Veterans United, same great service as the first time. Feel free to ask them about anything related to the loan process or buying and selling a house. They are more than happy to help or direct you to someone who can.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

4 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars

My whole veterans united team was absolutely amazing!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Yes this process was very easy overall and Matt’s guidance made sure it never skipped a beat.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Photo submission from Jeffrey C.

I recommend any veteran that is looking to buy a home to do it through Veterans United. I’ve dealt with other home lenders and it’s normally a difficult process. Some lenders say they specialize in VA loans but I never seems that way. Veterans United only deals with veterans and they know exactly what’s they are doing. I highly recommend they for any veteran seeking to purchase a home

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Absolutely best team! They were all very friendly helpful and made the whole process quick and easy, helped me anytime I had any issues or question regarding anything will be using them later on in the future and will recommend anyone to use them!! Thank you guys so much for everything you’ve done!!

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

4 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Nick is the absolute best. This is the second home purchase he has assisted us with and made the process easy for both. Although we have never met in person he has always treated us as a friend not a client. His efforts have allowed us to finally purchase our forever home and for that we are extremely grateful to him.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

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