This was my first time purchasing a home yet the process was fairly easy!
Everyone was easy to work with and most
Helpful.
Thank you to everyone involved in our
Purchase.
I liked Veterans United as I could easily upload documents online and text my loan officer and team. We also enjoyed getting the gifts sent out. Thank you.
They were so great!!! 😀 Best experience and easiest way to buy a beautiful home. We didn’t have to do anything but sign. They do it all. God bless
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After reading reviews and weighing my options I chose VU. It was a very seamless process and I’m thankful to now have my forever home.
We are so very thankful for Matthew and the rest of the team. They all worked hard, seems like they worked through the night to get us into our house. Thank you to all!
I've dealt with horrible mortgage companies in the past. I'm here to stay with Veterans Untied. Christopher Robinson and the team he works with, are absolutely phenomenal.
Painless process, with extremely helpful, knowledgeable and friendly people. Veterans United is the best way to buy a house. Thank you!
Great experience they were with me every step of the way and guided me through it all
I am very satisfied and thankful for yalls services. I would highly recommend yall to anyone .Yall have awesome team,forever grateful for yall.
"Scott, Santrice, and Jeffery were instrumental in helping us find our dream home, which turned out to be quite a challenging task. Their unwavering commitment and determination truly stood out throughout the entire process. We greatly appreciate their caring approach and their willingness to go the extra mile to make sure we found the ideal property to make our own." Thank you so much . You get 1,000 stars
Veterans United rocks! From start to finish, my team of rock stars were very helpful and informative. They not only gave me personal attention, they made sure I was in the loop about every aspect of the loan process!
I would not ever recommend them to anyone. After all the digging into me and my wife's finances, they kept changing the number to help the seller. The people they got to, so-called help use were a joke. They kept changing the closing date because they were trying to find a way to make more money off us. A lot of the stuff they were asking us was the same stuff we had already given them. A lot of stuff was so last-minute to help them take advantage of us being first-time buyers. They should not be using the name Veteran United, they are just taking advantage of us because they know the money is guaranteed from the VA. So please beware and find other people who know about the process to help you. And whatever you do not trust their word about anything, get a second opinion. You also need to keep a close eye on thier documents and the numbers becaused they will keep changing them tto make your loan go higher and here if they see they can squeeze more out of you so be very very carefull.
Response from Veterans United
Hey Alexander,
I’m really sorry for how this felt. I hear how upsetting it was to see numbers change, to be asked for the same documents again, and to have closing dates move. I can understand why you’d feel taken advantage of, especially as first-time buyers. That’s not the experience you should have had, and I’m sorry it left you feeling this way.
We want every borrower to feel informed, respected, and in control. When figures or timelines shift, we should explain clearly what changed and why, and we should do that early. Your feedback helps us see where we fell short on communication and expectations. If you’re open to it, my Client Advocate team can review your disclosures, timelines, and any last-minute document requests with you to bring clarity and address your concerns. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
If you think it's impossible to get a loan and a really nice house and have really qualified people helping you to achieve your America Dream experience, think again! 2 months, start to finish, and I am now living that dream. My hat's off to Veterans United Home Loans!
There help me with everything from credit reports and closing costs.
