Better service than I could have asked for, very understanding and well informed.
Great team, great leadership. Excellent attention to detail. Always instantly responsive to to questions and needs. I have absolutely no complaints.
Kenny and his team (Bae, Blair, Kayla, and Dara) were all prompt, super kind, and helpful. They each did regular check-ins, kept us informed, and I was generally left feeling confident we were on track. They had our back and made it easy!
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Matthew and Melany were a pleasure to work with. They both communicated very well through the entire process.
Ready to see for yourself?
Experience first-hand why 377,428 homeowners give us a perfect score!
Michael was very respectful and responsive. They are an easy team to work with and get the best quote in the market.
I would have preferred the entire TO DO list up front instead of piece meaning it. Everything was good though.
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
Love yall!!!
This Team was amazing through out my process. I received information fast and was able to close on my house in time!Thank you Brett and Bridget for all you help!!
Ready to see for yourself?
Experience first-hand why 377,428 homeowners give us a perfect score!
There were bumps in the whole process, but there are bumps no matter what. Maybe a little better communication, but even saying that is not really a red flag simply because everyone's situation is gonna be different because we all have different lives. Doing anything less than great would have been me not getting this house and I did so I will forever be grateful for my team of Bill,, Anna, and Sierra. Thank you from the bottom of my heart.
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
Very easy process, kept me in the loop every step of the way
