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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,264

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Great work all around, but in particular Jenn Cooper. My case was a bit more complicated than normal, and she was kind, patient, accessible and FAST. She took responsibility for the seams between VU and other parties in the mix and made certain it all got done. 10 stars, 5 bags of popcorn, 100 out of 100, rated fresh on the tomato-meter, by any metric, she kicked ass!

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

I will recommend Veterans United to other Veterans.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Marty was fantastic in sorting out our families strange situation having moved from overseas. He put us well ahead of schedule.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
Photo submission from Christina M.

It was such a pleasure working with fellow veterans in this whole buying process. I felt very well cared for throughout the entire experience and I’m so thankful for my team!

headshot image of Kaleb Greenemeyer

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

5 out of 5 Stars
Would Recommend

Being first time home buyers every part of this process was new and at time confusing. The team I worked with did outstanding and quickly answered all my questions and explained every step of the process for me. 10/10 would recommend!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend

Everyone I dealt with did an outstanding job!

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

Love the team I had! Mr. Bill Bales (helped me obtain my previous home) and Mr. Justin Jasenowski were awesome and I am excited to start this new chapter in my new home!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

I bought my first home last month. Eric and team made the buying process run smoothly. They made sure to answer all of my questions and guide me throughout the process. Will definitely recommend them to my family and friends. I also plan to use their service again when buying houses in the future.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

I will be recommending Charlie and the team even for non vets because this is a hectic process and they made it easy all the way through except when I had 30 minutes to get a money order or certified check lol... seriously if I purchased another one I wouldn't have it done any other way.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

The veterans United team was a pleasure to work with that couldn’t have done a better job. I thank my team and the company they work for.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

The entire team made the buying process so easy! I thought that it would be long and drawn-out but it wasn't. Shawn kept in contact with me on a regular basis and answered all of our questions. He made the process easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

I also want to thank Rain Mitchell. She was incredible to work with! She made everything easy to understand and really made the process that much easier.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

The entire process working with Veterans United was exceptional. The team that we worked with had great customer service. We do not have any complaints.
Frank/Tracy Kayser

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars
Would Recommend

My husband, the veteran and I have been married 51 years and this was our first time of experiencing the process of buying a home. It was a pain free and a quick and easy process!
Everyone was so kind and knowledgeable . In a month we were home owners!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Veterans United home loans helped me every step off the way answered every question I had no matter how little or big my issues was. They will never leave I'm the dust or with confusion.

headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

3 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
Photo submission from Mark H.

Terry and his team are the best at what they do. Customer Satisfaction is their goal. If any issues arise, they are on it immediately.Terry and his team really treat you like family! Keep helping Veterans realize their dreams!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Great experience

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

3.5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Everyone was awesome and left no questions unanswered. I will always use this team for buying homes!!!

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

More Reviews

See all 420,264 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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