Best team to work for. Extremely efficient would recommend ten times over to everyone.
You guys are Awesome!
One of the easiest home buying experiences we have had!
Except for Docusign it was a pleasure going through Veterans United to secure a home loan via the VA.I am old school and like to sign on paper where I have time to read everything and retain a copy of everything signed.
Veterans United treats everyone with the respect and care they deserve. I am not the veteran of my house, but I did most of the work to secure a home and they treated me just as nice as they’d treat any veteran. This means a lot to me working for a WNY Veteran nonprofit.
Amy, Sarah, Melissa and everyone else on her Team where absolutely amazing to work with. Couldn't believe how easy and as much stuff as they covered, always professional and available when you needed them. Quick responses to e-mails and messages too! 10/10 would reccomend!
I’ve been Blessed with an outstanding team….Thank you so much for your patience and Love. God Bless you all!!
The team that was assembled to help with processing was awsome
Everybody we worked with at VU was amazing and I felt like they went above and beyond during our loan process.
The experience that I had was a good experience from the beginning to the in I was anxious and nervous but I was assured that they would take care of me and any questions and concerns I had to just email or call they will be there to answer.
Excellent rates and customer service!
The added benefit of VU is well with the added cost. Thank you.
Found the whole process to be professional and all team members were helpful with any questions I had where I expected stress in process never materialized I would enthusiastically revoked united veterans to fellow veterans
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The number of "concierge" contacts and interactions was somewhat confusing as to whom to really interact with. Most calls to the "concierge" staff went to voice mail with delayed responses. One concierge was suddenly unavailable and another concierge sent an email to us but never interacted with us via phone and all calls back to them went to voice mail with no response back. Maybe just one single 'concierge' contact would be sufficient and give them a cell phone to answer.
My humble abode that I moved in to on August 4, 2020. I'm so thankful to Veterans United for approving me for an amazing low interest rate on my home and making the process so easy for me. I was only able to do a virtual viewing of this home because of COVID and I did it through my phone. I wasn't able to see the inside in person but I still went through with making an offer and eventually saw it in person before moving in. I literally saw and bought this home through my phone. I love it and thank God he gave me a cherry tree!
The entire team was amazing! Prompt and always willing to help and answer questions! Best experience I’ve had with a mortgage company, hands down!
