Veterans united made our first home buying process extremely easy and straightforward, we were walked through every single step of the process and always had multiple people to reach out to for questions or help!
6 years ago we bought our home from with the help of God, Aaron Hayes, and Veterans United, and he reached out to me again as I inquired online about refinancing our home.
6 years ago we considered him a trusted friend, and even moreso now that my husband is in Heaven, and our daughter who helped me appreciates him so much as well.
Thank you Aaron, and Veterans United for making this getting out of debt refinance, and transition possible! Dianne Engemann
Thank you from the bottom of our hearts in making our family’s dream come true! We are so excited to finally be in a place we can call our Home! When the time comes for us to move...if that day comes again, we definitely will know who to contact.
I have partnered with Veterans United on three houses now and the are exceptional at what they do. The streamline the process and communicate through the entire process. I would recommend VU to not only a friend but also to family members.
The whole team at Veterans United was great. Even while we were looking through a limited inventory, someone always reached out to see how our search was going. They made this process super easy. I would give them 20 stars if it would let me.
my loan officers were okay but this whole process was extremely difficult. the company itself is what i have a problem with. I hear yall will just sell my loan to another company anyway.
Response from Veterans United
Hey Shane,
I’m sorry to hear the process felt so difficult and left you with a negative impression of the company overall. Buying or refinancing a home should feel straightforward and supported, and I understand how frustrating it is when the experience feels more stressful than expected.
I’m glad to hear your loan officers were okay to work with, but I also understand your concerns about loan servicing. In some cases, loans may be transferred to another servicer after closing, but that doesn’t change the support available to you. You’re still part of the Veterans United family, and our Client Advocate team is always here if questions or concerns come up along the way.
I’d be happy to look into your experience further and better understand what made the process so difficult. If you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday. If you contact us outside those hours, we’ll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
The VU helped make our home buying process super quick and smooth, our team was great! Colin/Patrick were both amazing and took great care of us!
Very professional and open minded for a first time buyer . Communication was outstanding, it so nice to be able email, text to have help this is awesome.
Thanks for everything
,
I want to start off by expressing my gratitude to Nick and his team for a seamless home buying process. My Family and I are truly grateful. After doing some research on Veterans United Home Loans, we made the decision to move forward with them to purchase a home. From the initial representative I made contact with to the Loan Officer and his team, every single one of them went above and beyond to ensure a smooth and successful process. I definitely would not hesitate to reach out to Nick again and highly recommended him to Veterans looking to purchase a home. You will not be disappointed.
Craig Anderson's loan team was great, and the star was Natalie Kelly. She was the big reason I went with VU instead of USAA. Craig Anderson was relatable and easy to talk to.
Brett, Taylor, and the Entire VU team were absolutely amazing! We loved working with them every step of the way and the made the process so easy and streamline! I couldn’t recommend them enough!
Ready to see for yourself?
Experience first-hand why 374,858 homeowners give us a perfect score!
They made the process very easy. They understood my concerns and explained every detail in depth.
Bryan Walther and his staff, who assisted my wife and me, were absolutely amazing throughout the entire process. There are simply no words to describe how pleased my wife and I were with the service throughout this home purchase. We were kept in the loop the entire time, and it was an amazingly smooth process. I would recommend Veterans United to anyone.
I recommend any veteran that is looking to buy a home to do it through Veterans United. I’ve dealt with other home lenders and it’s normally a difficult process. Some lenders say they specialize in VA loans but I never seems that way. Veterans United only deals with veterans and they know exactly what’s they are doing. I highly recommend they for any veteran seeking to purchase a home
We just closed on our new home this Monday, and we couldn't be more grateful for the experience we had with Veterans United. From start to finish, our agent was incredibly helpful and responsive — any question we had was answered promptly, and we always felt in good hands.The closing process was smoother than we ever expected. Everything came together seamlessly, and we were able to focus on the excitement of this milestone rather than stressing over the details.If you're a veteran looking to buy a home, we wholeheartedly recommend Veterans United Realty. They truly made this dream a reality for our family, and we are so thankful for their support every step of the way.
The team did a excellent job was kept informed of everything from the start to the finish thanks helping us with our journey
