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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,823

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 400,823 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This has not been an easy process moving from TX, to ME over 2300 miles. This Veterans United Team has gone above and beyond to take care of every one of our home selling and buying needs. This is our second time going through this process with Veterans United and everytime they never fail to impress me with their knowledge, expertise, and professionalism.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Veterans United assisted me for the first time on this purchase; it will not be the last.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Very great and rewarding experience. Will definitely have Veterans United in my corner for my next home buying

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Great team, great communication

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Our team was right on it from the start! They made it easy and stressless. We have the home of our dreams and they helped make it happen. Thank you!

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
Photo submission from Gayle W.

The moving team prepared me for my utilities & entertainment. They were always pleasant to talk with. I recommend you use their services. Jess was so amazing to work with.She answered all my questions from the beginning to the end no matter what the question was. I really enjoyed the video Jess sent me letting me know I have the final approval & clear to close. It was nice seeing a live face. lol! The team assisted me as well. They were all amazing! I didn’t think I qualified but I had nothing but positive results. I will always recommend VU to all my fellow veterans interested in buying a home.

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

4.5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

3.5 out of 5 Stars
Would Recommend
headshot image of Clarke Blodgett

Loan Officer: Clarke Blodgett

NMLS# 2371270

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Hi, we our David and Gale who just got our home refinanced through Veterans United Home Loans. From start to finish it was a real pleasure to work with them. From day one we were assigned a team that consisted of a Senior Home Buying Concierge, a Loan Specialist, a Loan Coordinator, and a Loan Officer.
The team working together answered every question that we had and went above and beyond to make the whole process go as easy and smoothly as possible. I can't begin to thank them enough for making our refinancing possible and being there to put our every need as a priority for the refinancing of our home.
Gale and I would like to personally thank Nichole Barber our Loan Officer, Walter Burks our Loan Coordinator, Edward Still our Loan Specialist, and Allie Poletti our Senior Home Buying Concierge. All of which that helped in making our home refinancing possible. Gale and I would without a doubt happily recommend Veterans United if you are looking to refinance your home like us or looking to buy or sell your home. We our sure they can fulfill your needs and make you as happy as they have made us.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
Photo submission from Samantha J.

If you have doubts about using Veterans United, don't! If you're a new home buyer and new to this experience, they will guide you and help you through the process. This was my first time buying a house and I'm so glad I went with Veterans United. The process was so smooth. I always felt up to speed with what was going on with my loan process. My loan team was always on point and there to help. I couldn't have asked for a better experience. I'll be using Veterans United and my loan team in the future if I need too!!! Thanks Veterans United!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

This was my second time using Veterans United. The process was great from start to finish both times. I would highly recommend using them.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4 out of 5 Stars
Would Recommend

The team was awesome I have no complaints about my team whatsoever. But underwriting was a nightmare. The worse experience I have ever had in my life. They would ask for info that they already had just didn't loom for it I would have to high light it and send it to them again. We were given a clear to close went to closing and they refused to send the paperwork be cause of the way something was worse on the reinspection. We had to get a structural engineer to go aout and approve something because no one was available. I had to rent the uhaul for the weekend because my stuff was already packed up and loaded and they would not send the paperwork till Monday which left me short on cash because they told me to go ahead and pay closing on Thursday so I could close on Friday. I had to pay the guys I had helping extra for the wait time on Friday then pay them extra to come back on Monday because they had another move already scheduled do I had to pay them extra for them working late into the night cause if it didn't get the uhaul back by 11:59pm I had to pay for another day and would incur a late fee because some one else had it book and was picking it up. Underwriting was a complete failure and the worse process I have ever been through, and they made it way more stressful then it need to be with their inability to decern information, lack of communication, apparent disregard for time, and inability to operate and conduct business in a different time zone then their own. If it wasn't for my team being so awesome I would have given veterans united the worse review I have ever given. Please fix this. Cause if this is the way vets are going to be treated then please change your name. We don't deserve the stress and mental anguish caused by your underwriting department, most of us have been through enough.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

This is the second time unfortunately that I had to refinance my home but this type I also got rid of pretty much all of my debt in doing so. I contacted them this passes time because of the great service!!!

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

4.5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

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5 out of 5 Stars
Would Recommend

Thank you for a great experience and all of your help it truly changed my life

headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
Photo submission from Franklin W.

I Like To Thank Mr.Joshua Kittle Veteran Home Loan Officer, Mr. Nathan Frater Frater Realtor, Ms.Rocio Acosta Escrow Officer [ OLD REPUBLIC TITLE COMPANY ], And Ms.Kathryn Lynn Beilby Home Owner. If You A Veteran Looking For A Home Give Veterans Home Loan On Their Website. I'm Happy They Help Me Purchased My 1st Home, And Very Professional From Start To Finish!!!

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Awesome team! Would recommend to anyone. They get the job done and always keeping you in the know.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

More Reviews

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