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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,432

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,432 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United made the process easy and exciting.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Working with Veteran's United was the best decision we made in the home buying process.
They led our new home journey covering every detail. Our entire team worked together to ensure a seamless and painless transition with their knowledge, professionalism and care. We've already recommended VU and our team to friends!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

It’s not every day you buy a house, it was my first time and I know who I’m calling when it’s time to purchase another!

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

Wonderful experience. Made my life much easier during the home buying process. Also supplied information about all my utility companies.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend

The Veterans United Team has done it again! For the third time in 6 years, Veterans United has helped us from start to finish with a successful home purchase! They make everything easy and stress-free, even with a purchase from across the country. Thank you for making sure our PCS goes off without a hitch so we are always ready for the next adventure!

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

Best home by experience we have ever had. This is our third home together and I don't know why Veteran's United will not be anyone's first choice when shopping for a mortgage. Thanks for making this process just as easy as buying a car.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

We really appreciated the personal piece with Veterans United. Receiving gifts and information about our loan officer Wes really made us feel like we were working with a real person who cares about his customers.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

3.5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

4 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Thankfull for such a great team

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

Overall a great experience working with a team of professionals who worked to alleviate the stress of home purchase.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Derrick was awesome sometimes shifting from your primary loan officer to working with with a loan coordinator. I sometimes notice the responses and prompt emails slow down. This was not the case with Derrick. Further noted, if Derrick did not have an answer he immediately would reach out and find the answer. One thing that I loved about Derrick is that if he didn't have an answer rather than telling me something wrong he said he would get back to me. Sometimes businesses like the placate the customer and just tell them what they want to hear. I was glad that Derrick did not do that.

headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

I am currently talking with some fellow Veterans and I am informing them of Veterans United! As my Home buying experience was fantastic.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

3.5 out of 5 Stars
Would Recommend

My 2 issues this time around are, request all the documents needed at once not 1 seven times a day. The second, find a new Appraiser that will actually complete her work on time in an accurate fashion. In the event an issue comes up, ensure that the customer is called not emailed at the end of the day.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

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5 out of 5 Stars
Would Recommend

I couldn't have ask for a better team.
My team was on point! They kept me updated and called to make sure I was doing my to do list.

headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend

My Graham and Bryan made my home buying experience so easy. They were always responding to emails within a minutes. I love to stay in touch especially when I have a project at hand.
They were also very quick to adapt to the various changes that kept coming my way.

headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars
Would Recommend

I had to be out of my previous residence by a certain day because my lease was running out. The team made sure my closing went off without a hitch 5 days before that occurred. That allowed me those 5 days to move without rushing around at the last minute. Thanks, team!

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Overall, I'm very happy with the Veteran's United team and how the process went from start to finish

headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend
headshot image of Matthew Bauer

Loan Officer: Matthew Bauer

NMLS# 2062254

5 out of 5 Stars
Would Recommend

The property I was trying to buy was a bug challenge for the team but they were able to tackle everything and make my dream a reality with this property. Thanks again!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Dave Cicchetti

Loan Officer: Dave Cicchetti

NMLS# 2351854

More Reviews

See all 426,432 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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