Veterans United treated me with care and respect. They have made purchasing a home not only easy but enjoyable.
It was such a pleasure working with fellow veterans in this whole buying process. I felt very well cared for throughout the entire experience and I’m so thankful for my team!
My home buying team was excellent. They were all friendly and quick to resolve issues. I was able to close early because the loan team was on their A game every day throughout the process.
I gotta be honest, it was a little stressful. TONS of documents needed, and many of them needed more than once... some more than two or even three times. It got to be a bit much.
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The only issue was when we found out the appraisal was coming in on Tuesday the 23rd and the closing was scheduled on the 25th, nobody told us there was a mandatory 3-day time requirement. We were told at the last minute that we couldn't close on the 25th. As soon as you found the appraisal was coming back the closing should have be rescheduled. The only thing that helped us is the house was a new construction and the builder graciously allowed us to move in a day earlier. You and the realtor should have caught this and not created so much stress on us. That said, I still highly recommend both you and the realtor.
Veterans United is the best VA lender I have worked with. Taylor Deppe handled everything from A to Z. No surprises, no excuses - she handled everything quickly and correctly.
Had such a great and easy process working with Veterans United! Will definitely recommend to any of my friends, veteran or not! Great people to work with!
Terrible Experience. We’re not proactive in trying to get our home closed on time. Terrible communication. Never heard from the loan officer Jerry even when it was clear that we were frustrated by the one month delay in our closing. Would never recommend veteran’s united to any of our veterans.
Response from Veterans United
Hi Michael,
I’m so sorry to hear how disappointing this experience was for you. A month-long delay and feeling like no one was keeping you informed would be incredibly frustrating, and I regret that you were left without the support you deserved — especially as a veteran. That’s not the kind of experience I want anyone to walk away with from Veterans United.
Please don’t hesitate to reach out if you’d like us to walk through this together. You can connect with my team at 1-800-212-5200 or ClientAdvocate@vu.com.
We are so please with Veterans United! Our team was outstanding! We would highly recommend them to all our friends!
All personnel involved were outstanding and made me feel like family.
There isn’t enough praise to shout about how absolutely fantastic my first home-buying experience was. Flawless performance, cannot thank the team enough.
If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!
