Simply put Brett was awesome.
Always willing to answer or find answers to my questions.
It was such a pleasure working with fellow veterans in this whole buying process. I felt very well cared for throughout the entire experience and I’m so thankful for my team!
Great company!
We could not have asked for a smoother process in being a first time home buyer. From the beginning as we searched and read the many reviews, we just knew that's Veterans United would be the best option for us
Ready to see for yourself?
Experience first-hand why 354,465 homeowners give us a perfect score!
Veterans United is the best VA lender I have worked with. Taylor Deppe handled everything from A to Z. No surprises, no excuses - she handled everything quickly and correctly.
Getting a mortgage is always stressful. It is nice to know that Chase and the team at Veterans United are only a phone call or email away.
Veterans United is a special Mortgage Vender, who helped my Wife and I purchase our home very easily.
I would not use this company again, nor would I recommend it to other veterans. The overall loan process was cumbersome and slow. Documentation requests were made piecemeal rather than gathering all required documents at once. It seems the underwriters were not fully aware of the necessary documentation for loan approval or denial. Overall, the process was challenging and difficult to endure.
Response from Veterans United
Hey JT,
I’m sorry to hear that your experience with us felt slow and frustrating. The home loan process can be stressful, and it sounds like the back-and-forth on documentation made things even tougher. Sometimes, additional documentation is needed after underwriting begins to clear or confirm conditions, but that doesn’t make it any less stressful to go through. You deserved clearer communication and a smoother process than what you described.
I’d like for my advocates to learn more about your experience so we can see where things went wrong and share your feedback with our team. When you have a moment, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. Our office is open Monday through Friday, 9 a.m. to 5 p.m. CST.
This was the easiest and least stressful way I could have imagined purchasing my first home. My team was absolutely amazing, and always made themselves readily available for any questions or concerns I had throughout the process. 10 out of 10 would gladly use Veterans United every time.
The numbers need to go to 12, because the whole team was great and responsive. I would definetely recommend them to anyone.
If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!
From start to finish i felt very comfortable with the hole process i really felted i was in the best hands with my team thank you kindly
Kyle and team are great
Very responsive, great customer service! Very knowledgeable and willing to help pick what’s right for the buyer! Great people to work with!
My team was amazing, they helped this process be a lot less stressful! This team was attentive, respectful, and just overall awesome. They always answered my questions in a way that was easy to understand. Shout out to Bailee, Abby, Tyler!Also another Shout out to Patty Delaney-King for helping my husband and I with navigating us through Credit debt to better our credit scores!
