My Loan officer Aaron Hayes and My Realtor Maria Deeds made this whole process hassle free. My wife and I are amazed by the way everything went so smooth and we were able to closed on our dream house fast and earlier than estimated. You guys rock!! Thank you Aaron and your whole team. And thank you Maria for clearing out all my concerns. God bless you guys.
This is a very good company to work with. They are very efficient in letting you know what you need to do in order to get things done quickly. And their services are outstanding. The people that work for them are outstanding. All seem to really care. It's very important
Kait hart and her team was exceptional at putting a loan through and guided me through the steps. I would recommend veterans United to anyone especially Kait Hart and her team.
Easy steps and quick ways to submit paperwork and documents.
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Where do I even begin? There aren't enough stars on this review to accurately rate Aaron Mansfield. If there were a Nobel Prize for mortgages, he'd win it.Aaron didn't just help us buy a house. He made what felt impossible happen. While everyone else talks about how stressful buying a home is, Aaron somehow turned the entire experience into something we could actually enjoy because we knew we were in the best hands possible.He worked absolute miracles to get us from application to closing in just 21 days. Twenty one days! Every email, every phone call, every question, every hurdle, Aaron handled it with lightning fast responses, incredible knowledge, endless patience, and a level of dedication that is almost impossible to find anymore.There was never a moment where we felt forgotten or left wondering what was happening. He was always ten steps ahead, fighting for us behind the scenes, solving problems before we even knew they existed, and making us feel like we were his only clients.Because of Aaron, my family is walking through the front door of our dream home. That's something we'll remember for the rest of our lives. You don't just forget the person who changes your future.If you're considering using Aaron Mansfield, stop looking. You've already found the best. He is the gold standard for loan officers, and I would recommend him to every friend, family member, coworker, and complete stranger I meet.Aaron, thank you for your relentless work, your professionalism, your kindness, and for making our dream come true. You didn't just earn a lifelong client. You earned lifelong fans. If I could give you a million stars, I still wouldn't feel like it was enough.
Very responsive, good communication, Veteran advocate, great online system for document uploads and downloads.
Thank you Jake Tara Christina and the team for a smooth home buying process. Would recommend
Great to work with, easy process and good communications
My husband was not a first time home buyer. But I am. Veterans United made the whole process seem so simple. Thank you Veterans United.
Overall a minimum stress experience buying a home.
Andrew was great! Very responsive and pleasant to work with throughout the whole process.
Everyone I worked with was great. Staff was punctual with Communications and received emails and or text messages as the closing neared.
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Everyone on the team ( yes you get an entire team) was great to work with, very responsive and helpful in answering all questions.
Very pleased with my experience . We had a great team that helped us every step of the of the way and made our home buying experience as stress free as possible. can’t say enough on how happy we are with the team we had
Very pleased with the entire Veterans United team. They all work very hard with you and for you. This entire process went smoothly. I will definitely recommend Veterans United to family and friends. Veterans United Team treated me like family. The team works with you and each other to complete your home buying in a quick and expertise manor. Adam kept me up to date every step of the Way. He was very professional and knowledgeable and my entire experience went smoothly. I highly recommend Veterans United for all your home buying needs.
Meh, it's all about money. I was welcomed with some sort of "gift" last week--never got it. They are okay. Not any better or worse than any other mortgage broker you would use.
Response from Veterans United
I'm sorry your experience left you feeling underwhelmed Devin, and I can understand how frustrating it would be to expect a gift and never receive it.
I always want our service to leave a positive, lasting impression, and I'm sorry we didn't meet that expectation. I'd appreciate the opportunity to learn more about what happened, including the gift you mentioned.
If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Only issue really that there was was communication between departments that's really about it
