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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,139 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,139 unfiltered reviews

Starting on Page 236 of 14,872. Return to Page 1

5 out of 5 Stars
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars

Kelsey, Matt, and the rest of the team were superb. They made our house buying stress free. We were always informed on where we're at in the process. We were able to close on the house in 30 days. I definitely would recommend Veteran's United.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

As a first time homeowner. Veterans United made the process so easy and comfortable. Next home I purchase will definitely use them again. Thank you Blake!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Photo submission from Christina M.

It was such a pleasure working with fellow veterans in this whole buying process. I felt very well cared for throughout the entire experience and I’m so thankful for my team!

headshot image of Kaleb Greenemeyer

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

4.5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

My experience with Veteran United has been wonderful, from the very first loan to refinancing. I will most definitely recommend Veteran United. Hands down with all that assited the Arnolds with their home buying process.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

The team at veterans United made my loan effortless. A couple quick phone calls answer a few questions and sign a few papers and it was done. Five stars all the way.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

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5 out of 5 Stars

Great folks to work with.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

As a first time homebuyer, the team at Veterans United made the whole process run way smoother than I was expecting coming into this. They were all extremely helpful and made sure every step of the way was clearly laid out for me.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

4.5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
Photo submission from Lyle D.

Veterans United is the best VA lender I have worked with. Taylor Deppe handled everything from A to Z. No surprises, no excuses - she handled everything quickly and correctly.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Josh did an amazing job doing my guiding me through the refi process. This is the second time I’ve been doing business with Josh, he has always been very professional about the process. I will recommend him to all of my friends and colleagues
Thanks 🙏

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

3 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Joey Philpot

Loan Officer: Joey Philpot

NMLS# 345832

5 out of 5 Stars
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

John and his asst. Jack helped from start to finish. It was challenging as we were working on a large loan and the team made it happen despite a few obstacles along the way John was working overtime to help get to the closing table sooner than expected. I’ll work with John any day of the week!

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

1.5 out of 5 Stars

I was juggled from multiple loan officers who work with Trey. They asked for the same information multiple times, never once talked to me personally except when I called demanding action. Five days before my closing my loan officer disappeared and said in a blanket email he would return the day of my closing. I had asked for a remote closing and continued to hear lip service comments like they were working on it and then they disappeared for the duration. In my opinion Trey was not following up on my account until I complained about how unhappy I was. They used a tit;e company who lied to my agent about speaking to me the day before my closing. Then I got a call at 7am Montana time to ask me if I was ready for my closing. I would never recommend Veterans United if this is how you run your mortgage department.

Response from Veterans United

Hey Gayle,
I’m really sorry to hear about the experience you had. What you described doesn’t reflect the level of care and communication we aim to provide for our Veterans and service members. Being passed between loan officers and feeling unheard during such an important process is understandably frustrating, especially so close to your closing.

I’d like the chance to look into what happened and make sure your feedback is shared with the right teams. When you have a moment, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our office is open Monday through Friday, 9 a.m. to 5 p.m. CST.

5 out of 5 Stars

As a Veteran, I truly appreciate how supportive and welcoming this community is. The team really understands what we’ve been through and goes above and beyond to make us feel valued. It’s great to have a space that honors our service while helping us move forward. Highly recommend!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

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