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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,222 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,222 unfiltered reviews

Starting on Page 236 of 14,875. Return to Page 1

5 out of 5 Stars

Simply put Brett was awesome.

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Always willing to answer or find answers to my questions.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from Christina M.

It was such a pleasure working with fellow veterans in this whole buying process. I felt very well cared for throughout the entire experience and I’m so thankful for my team!

headshot image of Kaleb Greenemeyer

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Great company!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars

We could not have asked for a smoother process in being a first time home buyer. From the beginning as we searched and read the many reviews, we just knew that's Veterans United would be the best option for us

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

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4.5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4.5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Photo submission from Lyle D.

Veterans United is the best VA lender I have worked with. Taylor Deppe handled everything from A to Z. No surprises, no excuses - she handled everything quickly and correctly.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4.5 out of 5 Stars

Getting a mortgage is always stressful. It is nice to know that Chase and the team at Veterans United are only a phone call or email away.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Veterans United is a special Mortgage Vender, who helped my Wife and I purchase our home very easily.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

2 out of 5 Stars

I would not use this company again, nor would I recommend it to other veterans. The overall loan process was cumbersome and slow. Documentation requests were made piecemeal rather than gathering all required documents at once. It seems the underwriters were not fully aware of the necessary documentation for loan approval or denial. Overall, the process was challenging and difficult to endure.

Response from Veterans United

Hey JT,
I’m sorry to hear that your experience with us felt slow and frustrating. The home loan process can be stressful, and it sounds like the back-and-forth on documentation made things even tougher. Sometimes, additional documentation is needed after underwriting begins to clear or confirm conditions, but that doesn’t make it any less stressful to go through. You deserved clearer communication and a smoother process than what you described.

I’d like for my advocates to learn more about your experience so we can see where things went wrong and share your feedback with our team. When you have a moment, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. Our office is open Monday through Friday, 9 a.m. to 5 p.m. CST.

5 out of 5 Stars

This was the easiest and least stressful way I could have imagined purchasing my first home. My team was absolutely amazing, and always made themselves readily available for any questions or concerns I had throughout the process. 10 out of 10 would gladly use Veterans United every time.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

The numbers need to go to 12, because the whole team was great and responsive. I would definetely recommend them to anyone.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

From start to finish i felt very comfortable with the hole process i really felted i was in the best hands with my team thank you kindly

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

Kyle and team are great

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

Very responsive, great customer service! Very knowledgeable and willing to help pick what’s right for the buyer! Great people to work with!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars

My team was amazing, they helped this process be a lot less stressful! This team was attentive, respectful, and just overall awesome. They always answered my questions in a way that was easy to understand. Shout out to Bailee, Abby, Tyler!Also another Shout out to Patty Delaney-King for helping my husband and I with navigating us through Credit debt to better our credit scores!

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

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