After a string of disappointments with a prior mortgage company, working with DJ and his team at Veterans United was a relief. EVERY person I spoke with at VU was pleasant and competent in their role. This is not the least expensive place to get a mortgage, but when entering into a years-long and very large transaction, I didn’t want the cheapest company, I needed an ethical and capable team to put the financing together without complications or mistakes. I picked the right organization with VU and DJ is the right guy to get it done.
I appreciated the team approach, the time spent answering my questions and concerns. This can be a stressful process and Kyle and team did a good job and building confidence while managing the process to the timeline.
My team was amazing. The explained every step before we even started and then clarified things as the process went on. Honestly we closed a month sooner then planned and within 21 days of offering for the house. I credit the team with making the process so smooth and quick. I would recommend my team for anyone looking for a home.
Veterans United was competitive in finishing the process quickly, 18 days! That is excellent timing, and everyone was in line to finish the process quickly and efficiently. Veterans United was competitive and worked to get my business, beating out other local companies. Removed a ton of the notorious junk fees that local lenders were adding to my total loan cost was helpful, especially with rising interest rates.Thomas Peters was outstanding with the transactional portion of the loan and was incredibly easy to reach out to for completion of all documents to get us to closing. Additionally, the online portal is outstanding. I was able to upload all documents with ease and it also allowed for learning about the process, based on where you were at during the process.I would recommend VU to others and will plan on keeping them in 1st place once we have the ability to refinance in the future!
Great experience working with Veterans United. They made the process run smoothly and kept us informed along the way. Would definitely recommend!!
Stephanie Hoffman was absolutely OUTSTANDING!!!!!! She took so much time to walk us through everything we needed to know. I will absolutely be using her again in the future!!!
Every team member I worked with at Veterans United was extremely helpful, professional, and communicative! Extremely helpful and made the process very smooth!
We are very satissfied with the entire process. The team did a great job following through the entire process for our home loan. The interest rate was very competitive and the web page that handles all the paperwork is very organized and easy to understand. We are very happy we found Miguel to help us with our mortgage loan. Great job!!
Having the water tested again created an issue with the buyer. I’d suggest providing a list as to what the VA requires at each step in the process. I know NY is difficult but knowing what is expected ahead of time would be nice.
While most people complete a transaction and move on Scott took time out of his day to review figures and provide an explanation of some discrepancies. This was not expected and certainly above his required duties.
From the very beginning all the way past closing, this team has made this experience well worth it. I would recommend this service to anyone that is eligible. From the App to the personal phone calls the systems and policies are in place to help and assist. I can’t thank the team I worked with enough as they really made this experience well worth it. Trevor, alisca, and Jennifer are a team made in heaven for home buyers and covered everything my wife and I could have asked. They were always available and were able to walk us through the entire home buying process including transferring utilities, providing local veterinary clinics and schools. 10/10 will recommend and 10/10 will use again if needed.
Veterans United, were above and beyond to get in a home made for us.
They had Vets like my husband in mind.
Keep up the good work!!!
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Veterans United is great from start to finish! I will only use them in my future purchases!!
Completely recommend this mortgage company!! Start to finish communication was excellent and they made the process easy.
Thanks again team.
