I liked having a team
If you are serious about buying a house, these are the people to help you need in your corner
Chris, Todd, Ben, and Zuri at Veterans United were amazing to work with. They all made my first time home buying experience smoother than I ever imagined possible. They were patient, kind, and incredibly thoughtful during the loss of my brother. It has been a remarkable journey and I couldn’t have asked for a better team on my side. Thank you Veterans United!
At first working with Veterans United was great until I finally got an accepted offer. Then I felt like the red headed step child that got pushed to the side because they got what they wanted. I was a first time homebuyer and had to be on top of them and jump through unnecessary hoops to get things done. I received my final closing costs at 4:40pm the day before my 10am closing appointment. Then got a notice from the home insurance company that they did not pay my premium annual notice and will lose my insurance if they do not receive the money from the mortgage company which was due at closing. Felt like it's all about numbers and looking good but did not care what happened to you during your process.
Response from Veterans United
Taneya,
Thank you for writing. I’m sorry for the hiccup with your insurance policy and see your loan team was able to get you in touch with Dave from Client Advocate. I understand the frustration. Insurance companies vary widely in how they automate and send out notices for policy payments. When that happens, sometimes this occurs. Dave advised he emailed confirmation of your policy payment and left a voicemail with his contact info. Please reach out right away if we can help out with this or anything else in the future.
Wishing you the very best,
Kendra, Client Relations
Great company and would go through them again if I ever buy another home!
I can recommend Veterans United to any Veteran. They do their job well and my I couldn't have had a better experience with any financial institution.
House needed -required repairs. Otherwise it went well.
Got the cup from veterans united. I wanted the shirt though. Is there any way I could have that shipped to my house?
Great Teamwork DJ Leverton and John Wiggins!I’m a satisfied homeowner home 🏡 because of your professionalism and your hard work!
My family and I wish you both the best!D. Pemberton
