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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,189

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,189 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Best experience buying a house

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

0.5 out of 5 Stars

This was absolutely the worst experience I have ever had. It took veterans united home loans so long to figure out how to get their paperwork in order it cost me a 4.5 percent increase on my mortgage. This company is definitely not for veterans. With out a doubt the worst company I have ever dealt with and will not suggest to anyone to use them. It was so bad that my realtor has put a black list with their name on it so the

Response from Veterans United

Kyle,

Thank you so much for this feedback. I know we can’t turn back time but I can assure we don’t want to leave you feeling this way. Sarah from Client Advocate has emailed her direct contact information your way. If you’d like another set of eyes on how things went or anything else, we’ll be here.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Ryan Madison and his teammate Selina Culp were there for me and my mom during this whole home buying process. Sometimes I thought they were my real estate agent because things got accomplished when I contacted them about an issue. Both of these individuals took the time to explain things to my mom because of my work schedule. I really appreciated all of the assistance provided and I thank them so much.

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Our realtor Shirlene Hess was AMAZING. Every part of the process was so easily taken care of due to the teams of people I worked with. This is the realization of a dream for my family.

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
Photo submission from Antonio A.

Our experience with Veterans United Loans has been awesome. If you're a Veteran looking to purchase a home please connect with Veterans United. You'll be glad you did. We highly recommend Veterans United.

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

It was a 2 year journey until we finally found a home. I also I wanted to say I appreciate each and everyone of the team’s patience with me.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

This entire process and been extremely smooth. I’m thankful and blessed to have had a team during the selling my old house and buying my new one. Thank you all at Veterans United!

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Great jobs guy, thanks for going above and beyond the call of duty.

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Thank you all for helping us get into our first home! My wife and i love it and my 1 year old son loves the echo of the home haha.

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

I thought the Veterans United group done an outstanding job in finding and financing my home and loan. I would recommend any of the Veterans out there to secure their services. They made the buying process simple, and documentation was always kept up to date.

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Loan Officer: Danny Freeman

NMLS# 1721091

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5 out of 5 Stars
Would Recommend

This whole experience was overwhelming for me but everyone involved really helped out with everything which made it a lot better than it could have gone. I thank and appreciate everyone that was a part of this from the bottom of my heart. Again, thank you

Loan Officer: Sydney McFall

NMLS# 1113548

0.5 out of 5 Stars

Everyone needs to be on the same page in communication period
My closing went to witching last minute hour because of communication
Folks sense of urgency at last minute when that urgency effort should’ve been from day 1
Horrible experience Tate was the only superstar

Response from Veterans United

Keith,

Thanks so much for your feedback. You’re absolutely right. Processing home loans certainly involves enough hands hence why communication is key. It’s a relief and warms my heart to read your loan officer stayed by your side the whole way. Our Client Advocates are here for you if there's anything else you need our help with. You can always reach out to us moving forward.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Thank you so much I will definitely come back a 3rd time if needed. You guys are the best!!

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
Photo submission from Justin B.

Make sure you send everything the team asks for and things will go super smooth and easier.

Loan Officer: Justin Brinker

NMLS# 1312517

4 out of 5 Stars
Would Recommend

Your ‘title’ search department didn’t not earn what I payed.I had to personally have the local courts send me the documents.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

We decided on a new construction home purchase and anticipated some hiccups due to the supply chain issues. Little did we expect an 8 month delay! Veterans United stuck by us every step of the way with support and encouragement. We are so glad that we chose Veteran’s United to help us in making our new home by the beach dream to come true. THANK YOU SO VERY MUCH!

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Highly recommend VU! They have been a blessing to our family during our first PCS. We are so happy to be part our the VU family. We will definitely be going through them in the future!

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Everyone was very helpful & patient thank you

Loan Officer: Aaron Madrid

NMLS# 1161632

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5 out of 5 Stars
Would Recommend

I would just repeat what I said above, and you certainly must share this with the rest of the world. When I shared with the team that my husband got a very serious medical diagnosis, they sent us a lovely care package with a variety of soothing things to use, and I cried when I opened the box.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
Would Recommend

From Brayden, forest, Justine, Jennifer all of them were extremely professional, knowledgeable and made this process simple and realistic. We were apart of every conversation and would definitely recommend them by name to anyone utilizing the VA Loan.

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend
Photo submission from Pascual E.

Veterans United made getting into my new home in Los Angeles really easy! From the point of just starting to contemplate buying a house to closing day they have been super helpful!

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

I highly recommend Veteran's United, they made the process streamlined and communicated extremely well. Grateful for all of them and their contribution.

Loan Officer: Tim Jones

NMLS# 1709126

More Reviews

See all 348,189 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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