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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,248 reviews
771 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,248 unfiltered reviews

Starting on Page 2451 of 14,909. Return to Page 1

5 out of 5 Stars

THANK YOU AGAIN FOR ALL YOUR HARD WORK ....WE LOVE YOU ALL~~~~

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Sean was excellent I cannot praise him enough in being flexible to help work with and through my employer for required documents. Please reward him for going above and beyond to help me through the process. -Kyle

headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars

The videos and instructional information that was sent to me at various steps in the home buying process were very helpful. Thank you.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars

Everyone was great. They were knowledgeable and answered all of my questions.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4 out of 5 Stars

The process with the underwriter was very back and forth which was very stressful and time consuming. Thankfully Matt made sure everything was taking care of but it was certainly a process that could have been smoother.

headshot image of Matthew Hill

Loan Officer: Matthew Hill

NMLS# 2441149

5 out of 5 Stars

I am presently satisfied with VU and would recommend to friends and family.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Absolutely the best loan and house buying experience that I have ever had. I would strongly recommend your services to anyone looking to purchase a home.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Jake and his Veterans United team were exceptional and I would definitely recommend to anybody looking to purchase a home! They answered every possible question we could have!! Thank you to Jake and his team without them we wouldn’t be purchasing our first home!!

headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars

Scott was right on target with getting all the paperwork needed to underwriters and even responded on a weekend to answer a question for us. Thank you for all your help.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

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4.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars

Great experience. I love the team i had and i would recommend them for the highest award that Veterans united can offer them.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Great service by Nick and team

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

I was provided with fantastic service. Even with my demanding job veterans united made the home buying process easier than I imagined it would be. Thankful for how friendly and professional the entire team was. All the employees were easy to work with and communicate with. Those factors helped keep me from getting stressed out or overwhelmed. They will be the first call I make if I need their services again.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

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Experience first-hand why 355,346 homeowners give us a perfect score!

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5 out of 5 Stars

Eli Ahn and his team went above and beyond to provide an excellent and seamless new home buying (and refinance) experience. This was our first home purchase and Eli, Jacob, Jodi, and their entire team were with us every step of the way, ensuring we got the best rate and home deal. The VA agent they chose to help us close the deal, Walter Crawford, was likewise stellar. They made a potentially stressful experience (buying a home) virtually painless and they really listened to us. Especially Eli Ahn who answered countless calls and questions for us and kept things professional, positive, and upbeat at every turn. They were also very flexible with us over the holiday season (for both our first home buy and the following refinance). In fact, Eli kept an eye on the interest rates for us so we wouldn't miss anything, significantly lowering our rate during the refinance. This is so important in today's volatile housing market. One of the many things I love about this team is that they truly are a one-stop-shop for all home buying and refinance needs. From the financing to the VA-savvy real estate agent, to shopping for best insurance rates, to the closing and even the notary public (for our refinance) - they work together like a well oiled machine. It made me miss being in the Army where you can always depend on the team to cover your back and look out for you. This team is like that. I just don't think you can get this level of care and dedication from a civilian organization. Aside from helping us secure a better than expected rate both times, there were no surprises and we loved having that one button, Veterans United, to push for everything. I can't imagine a veteran (or anyone else really), choosing a different organization to buy or refinance a home with. We sing their praises to family and friends and hope this review can help others make this same great choice. My husband Doug and I highly recommend Veterans United.
Sincerely,
Beyond Happy Veteran Home Owner Nicole

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars

Thanks to all that helped me get the house.

headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars

Thankful for the services provided by Veterans United and the ease of use. Thank you!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

VU did an amazing job streamlining our process with clear guidance and transparency. The outmost professional team.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

This is the second time I’ve used Veterans United. And if I happen to purchase another house I would use them again. Have yet to let me down.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

I appreciate all that the team has done for us and I would 10/10 recommend!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

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