Everyone we worked with was a great help and through it there pay couple years they were there to fully help and support us. Throughout my stupid questions and the confusion they give us answers.
We’d also like to give a special thank you to Kathy Moning our transaction coordinator. She was there for us every last step of the way. She was our go-to whenever we had a question, a problem, and everything in between. She was extremely professional but also very sincere and easy to talk to. No question was too silly and no topic was ever swiped away. She was extremely patient and helpful the entire time. We are blessed to have had her on our team.Overall a big big thank you to the entire team. Every single day was long, and some days were more stressful than others but that all comes with making such a huge purchase! Everyone on the team made this entire journey so much more less stressful than it could’ve been and eased our family every step of the way. Thank you all again for your time, patience and dedication. We appreciate each and every one of you. Our family is finally at home!! Thanks to you all. :)
The team we worked with was on point with every aspect of our home buying experience. We couldn't be more greatful to them all. The only way it could have been better was if they had physically helped with our packing. Lol
This whole process was pretty painless and smooth, it actually all happened pretty doggone fast. Everyone I dealt with was friendly and supportive. My son recommended that I use vet's united , he'd used them a few years ago to buy a home. I'm glad he did.
I’m super impressed with VU From start to finish. I some hurdles to work through but my VU team was there for me all the way. I’m very grateful for all the support and help from each and every member of the team. I will remember this for the rest of my life. Ced
Veterans United made the process of selling and buying a home as easy as it could possibly be! Even when there was a hiccup in the process the entire team was right there to help make the transition go smoothly. 10/10 service and will recommend to all other vets!
The Veterans United program pulls together so many professionals and this is a win for the VA buyer. Especially when carrying out a completely remote purchase.
Our first time buying a home turned out to all workout in the end, however we feel like it could have gone much smoother. Jeremy had a difficult time getting others interested and motivated as well as he was. I’m disappointed in the poor quality of communication with his team between ourselves and our realtor. I know he had tried to get the other agent and underwriter to understand the issues, I do think they made some mistakes and his job harder. For example, things were discussed about and determined but the other people didn’t make sure it was done or finished until the last days. It made a lot of errors and resulted in unnecessary confusion and more work and concerns between everyone involved in our closing. I hope he gets better team members. In my opinion, if Jeremy was put with the right people and team, he would be able to accomplish anything!
VU, especially Kevin Redmond, stayed with me through offers on multiple homes and keeping me appraised on funding resources needed. I'd definitely recommend VU!
We are very please with how smooth the process went working with Veterans United! Alex and his team were the ultimate professionals!
Great team overall everyone was helpful and available. Made this transaction smooth and a great experience
Outstanding Job outstanding customer service serving our nations veterans.
I noted in an email that they may want to exercise more tact in phrasing some questions. (One question in particular was accusatory and presumed that I had done something wrong when I hadn’t.) I called it to the team’s attention and it was never addressed. It left a bad taste in my mouth for an otherwise flawless experience.
Cal was incredible. Extremely responsive, knowledgeable, and patient! Our home search took a long time, and he had no problem helping every step of the way of every single offer.The same thing happened during our search in Missouri with Horace. They both took their time to make sure we understood everything and felt comfortable with each decision. That makes it clear that it’s not just luck getting us an incredible loan officer, but an amazing company that has them everywhere. We would absolutely recommend VU to family and friends!
