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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

392,912

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 392,912 unfiltered, unedited reviews

Starting on Page 249 of 13027. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

3.5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

I thank the entire team for your attention to detail and due diligence to get the job done. Thank you to Dennis the secret weapon at the end of this journey, thank you for getting us over the hump!! things turned out better than we expected.I have to make space for the great and wonderful Oz, the wizard to the madness Lupe Ortiz, you're a bad Girl and I humbly bow to your genius my sister. So easy to talk to while correcting my past mistakes. You're a ministry by yourself, thank you for all your help. If you didn't know your job, I would have been stuck possibly not ready in the timing I needed to be. Thank you again too everyone!!!

headshot image of Cass Jones

Loan Officer: Cass Jones

NMLS# 2303829

5 out of 5 Stars
Would Recommend
Photo submission from Paul L.

My happy and beautiful daughter and I! We love it. Thank you so much Veterans United!! Amber Brown, you are the greatest!!!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

Shout out to Emily too, thank you!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

4 out of 5 Stars
Would Recommend

Worked out great for me and high appreciate all the hard work you guys put into getting this finished for me

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Not the first nor the last that I will reach out to Laura and her team as well as recommending them

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
Photo submission from Mark B.

Overall, an excellent decision to go with Veterans United. They are professional and knowledgeable about home purchasing. It’s been a little difficult during this time, but I would recommend them highly. Best Regards

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

My overall experience couldn’t have gone better. Adam and Lyndsey were incredible, understanding, and patient. I commend them for how much time and work was put into our loan and home buying process. We were truly blessed with the best on the team!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

1.5 out of 5 Stars

I have been through mortgage companies and closings before and have never been had to get this much paperwork together. Not only was it like taking my blood, it was like taking the bone marrow too! I stayed on top of things, but every time I got things done and checked off the list of things to do, there were many more things added. It was a VERY PAINFUL and OVERWHELMING process!! There were too many people involved with the process to where I wasn't sure who to talk to at times. I tried to keep in contact with Hana, the loan officer mainly. She was very accessible and responsive through text, email and phone. I did like the app. While there was many things on the list to do, at least I could keep track of it. I also liked how easy it was to upload things in there. The only downfall with it was that it didn't pair with one of my banks.

Response from Veterans United

Todd, thank you for sharing your feedback. We understand how the home buying process can get stressful. We also know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. While we cannot change the experience you had we can and will use this as a learning opportunity. We are thrilled to hear that you had great communication with your Loan Officer and apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.

5 out of 5 Stars
Would Recommend

Great experience felt very cared for and felt my voice was heard always

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Wyatt was extremely helpful, I am very thankful for the help I received and very happy with the process

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Our total experience was excellent and efficient.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

I would like to say that more is more during the Offer to Closing phase. More communication about the steps to come, more transparency about fee structures and what’s expected within the process of getting a Clear to Close as well as what to expect for Cash to Close, and more insights on the community and surrounding area prior to buying would be warmly welcomed by anyone you assist in the future. Thank you so much for all your help and good luck to you in the future.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

Best company to buy a home from. From start to finish they are with you. Never stressed and the most smooth process I be ever been through. Thank you so much veterans united!!!!!!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Veterans United Home Loans was by far the best lender we’ve ever worked with. The entire team was amazing. They made everything easy and effortless. Definitely 10/10.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Highly satisfied with Veterans United, but more specifically with Jospeh and his team! Every step was super smooth and easy due to the amazing communication. Jospeh and his team were incredibly professional and they made the entire process a breeze! I appreciated their explanations and quick responses to any question I had. I would recommend them to all veterans thinking about purchasing a home!

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

I've worked with Veterans united multiple times and all I can say is, FLAWLESS PERFORMANCE!!! THEY ALWAYS GO ABOVE AND BEYOND!!

headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

More Reviews

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