VA United was a great experience.
We truly appreciate this entire team (Jared didn't get mentioned above - but he was a huge and helpful part of this process, too!). You made so many complicated steps easy to understand and the online portal is very easy to use. Thanks so much for all the little extra encouragements and messages. Everyone was always willing to help!
I had a great bunch of professional people working with me and will be honored to recommend them to anyone who needs help buying a home..Thank you all !!!!!
I didn’t need constant calls from people wanting to connect me with a security company, or even the one that called to set me up with Home Insurance (which took a long time to go through the whole process over the phone before telling me at the very end “oh sorry, we can’t insure you”) I hate having my time wasted, and I don’t understand why VU works with the only company out of almost 10 that I shopped around with, that is inexplicably unable to even provide insurance and requires someone to waste 20 minutes of your time before even telling you they can’t provide insurance. Honestly that was the only frustrating (and somewhat baffling) part of the whole experience.
Also, if I have a house under contract with an agent… don’t have another agent contact me. That seems like common sense.However, the loan team I had was exceptional and I really appreciate how squared away they were.
Over all in comparison to our first time using the VA we did not have the greatest experience. Our realtor on several occasions had to call Rachel for extensive amounts of times to get answers and her lack of communication caused an unnecessary amount of stress with the closing. We hope to have a better experience for the future but thank you to all those involved for giving us a new home.
If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!
We want to thank the staff at Veterans United for sticking with us during a very difficult time in our lives. We appreciate their kindness and dedication to problem solving very much. We learned quite a lot about buying a house without a real estate agent. I do not think we would do this again, but the staff helped us enormously to figure things out.
Veterans United went above and beyond assisting me and my wife with our first home purchase! We hadn’t purchased in past due to fear of the unknown and more or less didn’t think we were ready to be homeowners. Entire process went smooth and surprisingly fast! Everything was explained in detail throughout home buying process. Entire team was very helpful! I most definitely appreciate the entire Veterans United Team and will recommend them to other veterans. I will let them know to do their do diligence in advance.
Veterans United staff was very professional from the time I started my home buying process, specifically Austin Jones Who help me step-by-step in my home buying process which made it easier for me and my family. I will definitely recommend Veteran united to my fellow veterans. Great job.
We had credit report errors and they helped us figure out how to get them cleared
I have bought many homes in my life this was by far the easiest process i have ever experienced
As a first-time homebuyer, the Veterans United team with whom I worked was patient, kind and considerate in answering my questions as well as providing me with timely assistance and being highly knowledgeable on the process of buying a house. They clearly gave me great guidance on what to do as well as performed their due diligence in accomplishing the particular duties for which they had direct responsibility. I am HIGHLY grateful for ALL of their hard work!!
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I would highly recommend Veteran’s United to anyone looking to purchase a home regardless of the loan type. The staff answered all my questions and concerns and without hesitation. They were, in my opinion, top notch and were I. Their “A” game.
Great experience, I tried really hard to not like a bank but they really won me and my wife over.
Is my first time buying a home. People used to tell me it was A very hard and difficult process. It wasn’t for me. The staff made sure everything was squared away and just like that I am a home owner. I’m so happy and satisfied with their dedication a professionalism since day one. Thanks to me my dream came true. Ms. Caitlyn Smith she was outstanding. Always making sure I had the right information. She was always answering my emails in a timely manner. Communication was excellent.
