We where annoying with the amount of times we called with questions but never once did they seem to be bothered even when we couldn’t reach them with in the hour they reached back making the overwhelming process less frustrating
Veterans was extremely good to deal with, especially our interactions with John Parker. Hopefully when refinancing as interest rates decline they can further help with obtaining a VA loan. I have documentation showing 9 years Honorably served in the U.S. Army Reserves and the Indiana National Guard, needing only 6 years to VA loan qualify; however, only 5 years 9 months of Guard time are shown on my Retirement documents, nothing from my 3+ years in the Reserves. I have written and phoned every agency conceivable and have learned that certain documents earlier than 2002, as I recall, are no longer accessible. ALL 9 years served took place from 1964 to 1974. I need further help. Paying PMI and having not been allowed to purchase my new without money down seems a great disservice to one who served. Shall I contact the VA in person?
I would like to thank Veterans United for providing me with an amazing home buying experience. Upon contacting them, they immediately set me up with an all-star team who kept me informed and up-to-date throughout the entire process. This was my first home-buying experience, and I honestly had a lot of doubts at the start. Nathan Bitner stood out among the stars and helped to reassure and gave me the confidence that I didn't have to get through the process. He is a stellar agent, and he definitely forged a path for my team to follow to the finish line. Spectacular support from a team of extraordinary agents. Again, THANK YOU Veterans United!!!
Very satisfied with the assistance in buying my first home. They made the process painless and streamlined. I’d highly recommend VU to anyone buying a home for the first time.
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The process was easy-breezy! From the first contact on or about 9/30/23 to the closing on 11/16/23, the support, information and education was always there. .
Whenever I had to provide documents or review contracts, disclosures and applications, everything was explained in plain language with minimal jargon.
When I had insurance questions and concerns, Abigail McDougle was right there to help me wade through the minutiae to impartially help me make the best insurance coverage decisions. It was a relief to be able to make a knowledgeable choice with no added sales pressure.
A total "dream team" all around!
We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.
Response from Veterans United
We appreciate your feedback, Kayetlin. We're always on the lookout to learn more about our veterans' experience and what we can do to improve it. Should you wish to share more about your recent home purchase, our Client Advocate Team is available. Thank you.
Shout out to Jamie who was an amazing loan officer that helped us getting our first home and was extremely patient to answer all of our questions no matter what or when. I would recommend Veteran United to any veteran who is looking for their dream home.
It was actually less than 30 days from the time we found our house until we did closing. I would never have believed that it could go so smoothly, with that kind of pace. I want to commend Matt and his team for exceptional service and dedication to my search for a new home. I would not want to do it with anyone else.
Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!
As a first time buyer, I was very stressed about the process. Hannah, Erin made me feel comfortable and answered all of my questions. The level of empathy was amazing. I know who I’m calling for my next house. But I 100% recommend Hannah and her team. They are amazing!!!
Thx all u
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10/10 for the whole team and 11/10 for Joel!
This is our 3rd home purchase and by far the smoothest thank you all very much!!!
Our whole team worked with us in an awesome way and helped make sure we were able to find, offer, negotiate, and buy on a short timeframe. We are super pleased with the way everything turned out and are still so psyched unpacking our new house!
