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56,180
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8,304
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1,275
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558
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398

Page 252 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
1.5 / 5

As a first time home buyer purchasing a for sale by owner without a relator, my experience with Veterans United was poor. Questions asked throughout the process were skimmed over and not fully explained. When I asked to have details explained I was shrugged off and given short answers over and over. I had to constantly research websites and call others to try to decipher Veterans United documents. I was frustrated with not getting questions properly answered and felt that my money was of little meaning to Veterans United. I would not recommend Veterans United to anyone unless it is a last option. I love the house we purchased so I continued to work with Veterans United because we did not have a large enough down payment, but I will not use them in future home purchasing. To others using Veterans United; read all the fine print, realize all the fees, and make sure to thoroughly inspect all documents incase an additional fee of $3000 appears out of nowhere do to "computer error".

4 / 5
Would Recommend
5 / 5
Would Recommend

Jody and his team made our experience a very easy to understand process. Even though we had problems with Direct Express communication,they really worked hard to get us in our new home.

4.5 / 5
Would Recommend

If you feel as if you haven't been appreciated for your service to your county, let Veterans United change your perspective. Working with the Veterans United team made my home buying experience stress-free and pleasurable; I felt the the team at VU worked for me as tirelessly as I'd work to serve my country. Thanks for a job well done.

4.5 / 5
Would Recommend
4 / 5
Would Recommend
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3 / 5
Would Recommend
5 / 5
Would Recommend

I highly recommend Veterans United.
The staff was very helpful and patient through the process.
The staff was always available for questions and handled everything in a professional and respectful manner.

5 / 5
Would Recommend

No better place to do a VA loan.

5 / 5
Would Recommend

This has been the best decision we could have made. We brought down our interest rate and the number of years we still owe on our home, all while keeping our payment very close to what it has been over the years.

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Well you can take it from us Veterans United Home loans is without a dought one of the finest lending institution we have ever delt with. You can trust what they say and if you do what they ask and do it when they ask you to, they will meke your dreams come true to.


Thank you
The Stark family

0.5 / 5

Terrible underwriting office. People assigned who are not qualified to review files, delays due to negligence and interi office lack of communications. Absolute insane requests that delay delay closing. Any normal person would give up before closing could take place. This company is a layman a nightmare.

5 / 5
Would Recommend

If you are a Veteran and are looking to purchase a home there is no better place to use than Veterans United Home Loans. Before I chose who to use I did extensive research on each lender that I was thinking about using and everything always pointed back to Veterans United. They will walk you through each step from the very first time you call and will always have a open line of communication either through phone or email. The process is very smooth and fast and they will let you know upfront what you may have to pay way before it is due so that a way you can have your budget all planned for your new home. This was my first time buying a home on my own so I did not know what all the lingo was, Thank goodness Josh Schultz was my loan processor because he took the time to walk me through and talk me through every single paper and any terminology I did not understand. From now on, anytime I am going to purchase a house I will make sure and use Veterans United Home Loans!

4 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Rylan showed an exceptional understanding of the process and the problems that might arise. I can't count the number of times that he saw a problem and headed it off.

The entire team did a great job and I would recommend Veterans United without reservation.

5 / 5
Would Recommend

Attention all Vets! I truly recommend Veterans United your lending company., because they actually care about us. I went from home-buying ignorant to pseudo-saavy with their help and assistance. What I didn't know about home-buying, they made sure I got educated (provided). They've gone the extra-mile to get me a sweet deal on beautiful house that my family wanted, in an area we love.

Before you buy a house, please talk to them first.

3.5 / 5
Would Recommend
5 / 5
Would Recommend

This was my 1st time in buying a home. Tim Spears made to process easy working with me as his customer over 1600 miles away. Veterans United Home Loans is a great company to buy your 1st dream home. Thanks Tim Spears for all of your help.

5 / 5
Would Recommend

I am very pleased with my experience working with veterans United, the entire team was amazing to work with making my first home buying experience as easy and painless as possible.

4 / 5
Would Recommend

See all 66,715 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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