Very productive service walk me through every phase of transaction
VU team genuinely worked hard to satisfy the customer.
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
Veterans United was great to work with. They offered the most competitive rates and terms and were always there to help.
Mason and his team were absolutely phenomenal to work with, the team makes refinancing a breeze.
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Thank you Amanda B and Allie for excellent customer service! It was a pleasure and such a smooth process. I felt supported and guided all the way.
If you come prepared, the process couldn't go any smoother! From pre-approval, to post offer and closing. I submitted an offer on my home and was able to get my clear to close in just over 2 weeks. Fast, efficent, responsive. Thank you Dan and Michelle!
I can’t really say enough good things about Robert Sweeton and his team. They were excellent in every way. From day one they kept me informed about what was going on, what I needed to do, and what was gonna happen next. They returned my calls promptly and had answers to every question I had. Amazing team to work with!
They are a great team. We have used Veterans United a number of times. Have recommended to others.
At first I was skeptical, but Veterans United was amazing. I would recommend them to any veteran.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
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It was an easy ride with the team there. It seemed like y’all was more vested in me buying a house than I was. Everything was made so easy for me. It seemed like a dream that ended with me in a house. It reminded me of when I was a commander in the army every thing was done for me and I really appreciate it. Thank yall so very much for your hard work because it made it very easy for me.
I couldn’t believe how easy it was, it was kind of overwhelming at first, because there were several people reaching out at the same time, but i was informed this was my team and it was smooth sailing from there.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Go above and beyond what they are asked to do! Professional, dependable and consistent!
My team was great overall despite running into a few problems they worked hard with me to overcome them and get the loan done. Great team!!
