It was an amazing experience and Taylor made me and my wife very comfortable throughout the whole process! I would and am going to recommend you guys to all my veteran friends! Thank you guys for helping make a major life decision into an enjoyable experience.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Process was quick and painless. They got us in
It was a process that was made easier by the loan team. The loan officer did a great job.
Really went smooth. The folks assigned were fantastic and kept us up to date.
Was a pleasure working with them.
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Working with Cal Thompson at Veterans United Home Loans was one of the best parts of our home-buying experience. He did an excellent job pulling back the covers and clearly explaining interest rates and the lending process in a way that actually made sense. His transparency and honesty stood out from the start.Cal was extremely responsive — fast replies, clear expectations, and never any pressure. Most importantly, he stood by his word, which made it easy to stay loyal to in an industry where loyalty is rare.I’m pretty nit-picky when it comes to consumer services, and I almost never recommend anyone because I feel like my name is tied to it — but I would absolutely recommend Cal. That’s how much I appreciated the way he handled our loan from start to finish.
Just perfect
All of the support generally took care of my needs and answered any questions that we may have.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
easy and smooth process it was a lot better than my first house
They were so helpful the entire process. 10/10 Would recommend
Very, very happy!
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Everything was done in a timely manner and very professional
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Everyone was doing what they needed to keep things moving and were there within minutes if I needed anything.
I couldn’t ask for a better group of people. They were so compassionate and graceful. Simply the VERY BEST!!
From the very beginning to the moment we closed, the level of professionalism and efficiency was remarkable. Jimmy maintained complete transparency and honesty throughout our experience. He always prioritized our best interests and guided us in the right direction. This truly was the easiest and most seamless home buying process we have ever experienced.
