It was great to have a team of people working to make our home loan go smoothly. It was the easiest experience I have ever had getting a mortgage. I would definitely use them again.
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
Matthew and his team did an extraordinary job. I have no words to express my gratitude for all the tireless work they put into my case and the effort they put into helping me become a first-home buyer. I ended up buying the house of my dreams, better than I could ever have imagined possible, and I am so grateful to have him with me throughout the entire process, making this a reality. I felt like he was part of the family; they even remembered I have cats and sent us a surprising gift. I felt very special.
This is the second tim3 we worked with Nathan and his staff. They are awesome.
Felt that I had to submit some papers multiple times,but not really an issue.
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Got me in!
From the very first call you and your team Miss Kelly have been a blessing. My family and I thank you.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Veterans United recently helped me refinance my home using an IRRRL, and the entire process was smooth from start to finish. The team was patient, professional, and took the time to explain everything clearly without making me feel rushed or pressured. Any questions I had were answered quickly, and communication was consistent throughout the process. They made what could have been a stressful refinance feel straightforward and manageable. I really appreciated how helpful and respectful they were, especially when walking me through the details. I would definitely recommend Veterans United to other veterans looking to refinance their VA loan.
Have used VA for multiple transactions and could not be more pleased; the team is exceptional and goes above and beyond to take care of everything. True professionals in every way!
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The entire process start to finish was extremely easy and quick.
It was an absolute pleasure working with Brice and Cole. Ill be recommending them in the future.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Great service from Nathan and Nick.
We very happy with the final results, everything worked our very well.
The only draw back is the VA appraiser who took his sweet time. But as for Veterans United experts all the way. Great communication with us all through the process. Thank you so very much.
Kait and Doug were amazing! As frustrating as the process was- we closed!
