I have bought 8 personal homes and never had one close so quickly (3 weeks start to finish - bid to closing!) and so smoothly.
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
Third time I have worked with Veterans United and still have no complaints. Outstanding job every time!
I worked with several teams during our search for our new home. Each team was very knowledgeable and helped ease the anxiety associated with such a large decision. Chase Lyles was super patient and tremendously helpful. Thank you for putting up with our indecisiveness the past few years. May the Lord bless you richly.
Of the five closings I’ve been involved in, Matt’s team was by far the most efficient and professional. Closed in eight business days!
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Experience first-hand why 361,474 homeowners give us a perfect score!
This was my 2nd experience working with VU and all I can say is wow. My loan team did such an amazing job from start to finish.
So patient, and willing to be personable.
The entire team at Veterans United that we worked with were absolutely incredible. Michael Peters was there for us every step of the process making it easy and less stressful.We will tell everyone about Veterans United.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Process was super easy! Veterans United is a great company to help with mortgages and refi’s.
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Experience first-hand why 361,474 homeowners give us a perfect score!
Ginny was amazing and quick to get us to closing. We appreciate her so much!
I don’t doubt that my case was a rough one but it took months to close, the VA was not easy to get ahold of. Any time I tried to ask to speak to the person handling my case I was told to file a receipt and that someone would look at it. The communication was terrible. I do not feel like they cared about us it was just another case to the company. No individual communication. I even had to go out of my way to contact people the VA should’ve been talking to because it was weeks with no progress. And sure enough all it took was a phone call to figure out what the issue was. Even after that they seemed to not care about the time and energy it’s been taking my wife and I. Over all very terrible experience. Again, I could’ve been an outlier.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
The whole team at Veterans United were absolutely amazing i would recommend any of them in a second this was a great experience for as I was very nervous about making this major purchases they made it so much easier
