Veterans United made my first home buying experience easy and stress-free. Bobby Moss and his team were great. There are resources and assistance for seemingly any possible situation that may arise during your transaction.
The Veterans United team was professional, courteous, and prompt in all aspects!
Trey Barrow and his team went the extra mile to provide us with excellent service, would highly recommend, thx again Trey!
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
VU is my go-to lending partner. This is my 3rd home with Veterans United and their customer service is hands down the BEST!!
Cory Sublett, my loan officer and Ashley Clausen, loan coordinator, were an absolutely amazing team! From the very beginning of my VA loan application with Veterans United, Cory and Ashley did everything possible to make the approval and the closing of my loan go smoothly! I totally enjoyed working with them. Both Cory and Ashley would call or email me on every single step of getting not only the VA loan approval but getting my loan closed on the date stipulated in the seller’s contract.
I highly recommend Veterans United to anyone requiring a mortgage loan. I have totally enjoyed working with them!
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The team that worked with us on our home loan was outstanding. Randy Groner, Lisa Shrum, and Jodi Herzog made our application process as easy as possible. Extremely professional.
Everyone was very professional courteous and kind
Great service!!
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
The experience was wonderful! Stress free! The entire team was amazing!
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Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Everyone in my team was phenomenal, super easy to get work with, answered all my questions in easy go understand terms being a first time home buyer. The package I got to the new house was absolutely above and beyond! Between the personalized sign for my garage, treats for my chinchilla jetty, beautiful blanket, and yummy treat was truly amazing. I cannot thank everyone enough for helping be purchase my first house.
Bill Musik and Veterans United are the only candidate many I trust to make our homeownership a reality.
Just OUTSTANDING Team work and customer service
