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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,306 reviews
854 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,306 unfiltered reviews

Starting on Page 253 of 15,144. Return to Page 1

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

I have bought 8 personal homes and never had one close so quickly (3 weeks start to finish - bid to closing!) and so smoothly.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Photo submission from Crystal C.

Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4.5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

Third time I have worked with Veterans United and still have no complaints. Outstanding job every time!

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

I worked with several teams during our search for our new home. Each team was very knowledgeable and helped ease the anxiety associated with such a large decision. Chase Lyles was super patient and tremendously helpful. Thank you for putting up with our indecisiveness the past few years. May the Lord bless you richly.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Of the five closings I’ve been involved in, Matt’s team was by far the most efficient and professional. Closed in eight business days!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

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5 out of 5 Stars

This was my 2nd experience working with VU and all I can say is wow. My loan team did such an amazing job from start to finish.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4.5 out of 5 Stars

So patient, and willing to be personable.

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars

The entire team at Veterans United that we worked with were absolutely incredible. Michael Peters was there for us every step of the process making it easy and less stressful.We will tell everyone about Veterans United.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Photo submission from Roxanne D.

Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Process was super easy! Veterans United is a great company to help with mortgages and refi’s.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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Experience first-hand why 361,474 homeowners give us a perfect score!

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5 out of 5 Stars

Ginny was amazing and quick to get us to closing. We appreciate her so much!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

1 out of 5 Stars

I don’t doubt that my case was a rough one but it took months to close, the VA was not easy to get ahold of. Any time I tried to ask to speak to the person handling my case I was told to file a receipt and that someone would look at it. The communication was terrible. I do not feel like they cared about us it was just another case to the company. No individual communication. I even had to go out of my way to contact people the VA should’ve been talking to because it was weeks with no progress. And sure enough all it took was a phone call to figure out what the issue was. Even after that they seemed to not care about the time and energy it’s been taking my wife and I. Over all very terrible experience. Again, I could’ve been an outlier.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
Photo submission from Gerald S.

This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

The whole team at Veterans United were absolutely amazing i would recommend any of them in a second this was a great experience for as I was very nervous about making this major purchases they made it so much easier

headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

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