This team was tremendous and I would absolutely use Veterans United again. They were very communicative, always available, and very professional.
Veterans United has been outstanding from start to finish. I have worked with other organizations and Veterans United has been the easiest and a real pleasure to work with
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Timing could have been quicker, but things went great
The experience was easier than I thought. The people was understanding, knowledgeable and very hospitable.
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This was my first time buying a house so there was a lot I just didn’t know. Zach and his team made themselves available to answer all my questions and took time to explain the process step by step. They really looked out for me and made the home buying process a breeze! I’d also like to give a shout out to Ashley as well for taking good care of us. She was always kind, courteous and professional.
This process was as smooth as I could have imagined from start to finish. This being our first home, I had a lot of questions and concerns and they were always happily answered.
I have nothing but positive feedback regarding the recent process and the team involved in our purchase.The people and the process were great. I was consistently walked through and kept updated throughout what was a very smooth and painless journey. My realtor even expressed how impressed she was with the UV team.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
The VU team was very helpful through the home buying process and staying on top of the things I needed to submit to get approved. I would recommend VU to other veterans.
Veterans United Home Loans is absolutely the most Professional and Caring group of people that I've worked with since I was on Active Duty from 16 July 1968 to 1 August 1994. TOP NOTCH!!!! It has been an absolute pleasure and honor to work with Justin Menard and His Professional Team!!
Excellent assistance, explained in details, patient, timely, very helpful
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The team I was assigned was professional, responsive, and very knowledgeable. Thank you for make the process very smooth and quick. If you're looking to close in 60-days or less, Veterans United is the way to go.
I was treated like a person not a number. I am not good on a pc I wasn't taught that in school. the people that work veterans in that office helped me a lot if I got stuck they were to help me get over the hump.
The team did so much for me. Thank you!
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Veterans United made the process and worry free, knowing they had veterans welfare at heart.
