It was a reel pleasure working with all of you.
Working with veterans United was a wonderful experience for us and we are in our dream home.
Amy, Ben and Gabby answered any question that arose. They responded promptly. Were always polite, respectful, of our lack of jargon and finding information as we had no clue what was needed. They are all excellent to work with.
This most definitely the single most important decision for my family.
When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)
The team was absolutely amazing!! If I could give a higher score I would have. Helped me with everything. Even thought I had a million questions. They answered them. Customer service side of this was absolutely amazing. Loan process, was super scared. They made it feel like a breeze and I know it wasn’t. Would absolutely go to the same team again.
Daren and the Team went out if their way to change our lives. We cant thank them enough!
Justin Menard and Gretchen Wood were both amazing to work with! They were on top of every detail, stayed in touch with us, always had the answers we needed, kept us apprised of the progress of our loan, and were always knowledgeable and friendly. We loved the personal contact your company provided though these highly competent professionals! So many companies are pushing customers to their websites; we appreciate the ability to talk to real people and know that they care about us. Can't praise you all highly enough.
I had an excellent experience working with Jeff throughout my mortgage process. From start to finish, he demonstrated exceptional professionalism and customer service.
What impressed me most was his responsiveness and attentiveness. He consistently returned my calls promptly and took the time to address all of my questions and concerns in a timely manner.
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Satey & Dawn were AMAZING!! They bith went above & beyond to make our home buying process easy on us!!! If it could rate higher than a 10, I definitely would!!!
Shelby,Allie, Spencer, and Cole were a great team to work with. I have used a VA loan in the past and this time around was 100% more streamlined and easy to navigate. The communication was outstanding and the process was well put together and made easy to navigate.Please pass along my sincerest gratitude to each of them.
Everybody was friendly and professional. They did a great job to ease my worries even when I was being difficult.
