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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,568

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,568 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Fible

NMLS# 2161436

3.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Miller

NMLS# 2288848

5 out of 5 Stars
Would Recommend

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
Would Recommend

Trevor's team was very easy to work with and provided an excellent service. Highly recommend Veterans United.

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
Photo submission from Angelina H.

I could not and wouldn't have gone through this process with anyone else! As a single mother of two this was terrifying! But veterans united made the process easy and I got the best possible options for me. I am extremely happy with them and would do it all over if it meant working with them!

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

With so many lenders and realtors we're glad we went with Veterans United! The whole team was so helpful from the very beginning, and we always felt like Justin and his team has our back and best interests in mind! With us being in TX trying to find a home in MD we needed a realtor we could trust, and Jayme with Gina White Home Team was absolutely the best! She visited several homes for us and took very detailed videos, gave us her honest opinion, and was there to help us every step of the way... Working with Veterans United made this home buying journey easy and would 100 percent work with the whole team again!

Loan Officer: Justin Hudson

NMLS# 1823997

4.5 out of 5 Stars
Would Recommend

Overall, the entire team played a huge role in getting things done in a timely manner and keeping us informed as the buyers. I would 100% want to work with them again and would recommend Veterans United to my family and friends

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Hirashima

NMLS# 1031435

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Best experience buying a house

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

0.5 out of 5 Stars

This was absolutely the worst experience I have ever had. It took veterans united home loans so long to figure out how to get their paperwork in order it cost me a 4.5 percent increase on my mortgage. This company is definitely not for veterans. With out a doubt the worst company I have ever dealt with and will not suggest to anyone to use them. It was so bad that my realtor has put a black list with their name on it so the

Response from Veterans United

Kyle,

Thank you so much for this feedback. I know we can’t turn back time but I can assure we don’t want to leave you feeling this way. Sarah from Client Advocate has emailed her direct contact information your way. If you’d like another set of eyes on how things went or anything else, we’ll be here.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Ryan Madison and his teammate Selina Culp were there for me and my mom during this whole home buying process. Sometimes I thought they were my real estate agent because things got accomplished when I contacted them about an issue. Both of these individuals took the time to explain things to my mom because of my work schedule. I really appreciated all of the assistance provided and I thank them so much.

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
Photo submission from Henry T.

We've worked with VU twice now and we have not been disappointed. John Parker is an exceptional loan specialist (having done so many of them!), down to earth, and easy to work with. I highly recommend VU for all of your VA home buying needs!

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Our realtor Shirlene Hess was AMAZING. Every part of the process was so easily taken care of due to the teams of people I worked with. This is the realization of a dream for my family.

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

It was a 2 year journey until we finally found a home. I also I wanted to say I appreciate each and everyone of the team’s patience with me.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

This entire process and been extremely smooth. I’m thankful and blessed to have had a team during the selling my old house and buying my new one. Thank you all at Veterans United!

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Great jobs guy, thanks for going above and beyond the call of duty.

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Thank you all for helping us get into our first home! My wife and i love it and my 1 year old son loves the echo of the home haha.

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

I thought the Veterans United group done an outstanding job in finding and financing my home and loan. I would recommend any of the Veterans out there to secure their services. They made the buying process simple, and documentation was always kept up to date.

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

This whole experience was overwhelming for me but everyone involved really helped out with everything which made it a lot better than it could have gone. I thank and appreciate everyone that was a part of this from the bottom of my heart. Again, thank you

Loan Officer: Sydney McFall

NMLS# 1113548

0.5 out of 5 Stars

Everyone needs to be on the same page in communication period
My closing went to witching last minute hour because of communication
Folks sense of urgency at last minute when that urgency effort should’ve been from day 1
Horrible experience Tate was the only superstar

Response from Veterans United

Keith,

Thanks so much for your feedback. You’re absolutely right. Processing home loans certainly involves enough hands hence why communication is key. It’s a relief and warms my heart to read your loan officer stayed by your side the whole way. Our Client Advocates are here for you if there's anything else you need our help with. You can always reach out to us moving forward.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
Photo submission from Layne C.

Absolutely veteran friendly. No matter what you need, Veterans United and staff get things done! I'm so happy that I chose VU for my loan and can't wait for future investments with them!

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Thank you so much I will definitely come back a 3rd time if needed. You guys are the best!!

Loan Officer: Jay Christman

NMLS# 1812715

4 out of 5 Stars
Would Recommend

Your ‘title’ search department didn’t not earn what I payed.I had to personally have the local courts send me the documents.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

We decided on a new construction home purchase and anticipated some hiccups due to the supply chain issues. Little did we expect an 8 month delay! Veterans United stuck by us every step of the way with support and encouragement. We are so glad that we chose Veteran’s United to help us in making our new home by the beach dream to come true. THANK YOU SO VERY MUCH!

Loan Officer: Blake Crutchfield

NMLS# 1464153

More Reviews

See all 348,568 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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