JB and the whole team were outstanding. This is my first time buying a home and he walked me through every step of the way. There were no questions that he didn’t have an answer for. This was a very stress free home buying experience for me and I would most definitely recommend Jb and the team! Thank you so much!
The process was super easy and they went above and beyond for me!
Sam and her team went above and beyond the call of duty! THANK YOU!!!
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Veteran united really looked out for me and my family during my refinance. I would definitely recommend anyone financing or refinancing a home to trust veterans united.
Veterans United is the absolute pinnacle of lending with veterans as their target audience. They go above and beyond and make the entire purchasing experience seamless and stress free. This is now my 4th house with Veterans United and if i decide to buy again, Shawnee and team will be my first call.
I will be recommending Devon and Zac from Veterans United to any friend/family who are looking to buy a home. I will be recommending Katie to assist anyone with looking for a new home to live in. They’re all great and made this process as smooth and easy as possibly could. I wouldn’t be in my new home without them.
If I had a question they had the answer. Very polite and professional.
This is my second home with John and he and his team couldn’t be more professional, diligent, and communicative. I have no notes, truly.
Tim was excellent throughout the entire process. He answered every question I had and helped me feel calm when I thought things weren't going so well. Spoiler it was fine, I'm a spaz. When a problem did arise he jumped on it like a fat kid at a buffet and figured it out. Also he returned every call without making me wait days for a response. He was always Jonny on the spot. Anywho I would definitely recommend these guys to my people especially to the veterans out there. They know their stuff and how to explain it. Even too idiots like myself.
Bad communication and unknown rate change and cost at the final step
Response from Veterans United
Hi Jarkeveous,
I'm sorry to hear about the communication issues and unexpected changes you experienced during the final stages of your loan process. I understand how frustrating that can be.
I'd like the opportunity to learn more about what happened. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com so I can review your concerns further.
Sincerely,
Claire S., Client Relations Manager
Veterans United could not make it any easier to buy a home or refinance. We have done both in the past year and have really appreciated their help and enjoyed working with them. Keep in mind you have to be willing to do the work! Get your ducks in a row and be realistic about your home buying expectations. Respond to emails and upload requested documents in a timely fashion and things will go smoothly. You can't go wrong with Veterans United!!
Using the VA home loan program was a seamless and deeply rewarding experience that made my dream of homeownership a reality. The combination of a zero-down-payment requirement and competitive interest rates provided an incredible financial advantage that conventional loans simply couldn’t match. From start to finish, the process felt secure and manageable because the VA's guidelines truly protect veteran buyers. I am incredibly grateful for this benefit and confidently recommend the VA home loan program to any fellow service members looking to purchase a home with absolute peace of mind.
They hung with me till the job was done. I live in Kansas and bought a house in Florida.
