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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,211 reviews
712 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,211 unfiltered reviews

Starting on Page 254 of 15,641. Return to Page 1

5 out of 5 Stars

Yes I do have more to say my VA rep Jamie Clark excellent she treat her job like it's a business and she's out to help someone and she does just that for the energy and never tiring that's the way you get something done thank you

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Aaron E and Zach S were both incredibly helpful through this whole process! Even when my first house purchase fell through from seller complications, they helped us bounce back when we found a second property and helped close in a quick fashion!

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

I was very nervous about the whole process but was put as ease by my amazing team.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Takes care of everything. Very responsive.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Photo submission from Samantha J.

If you have doubts about using Veterans United, don't! If you're a new home buyer and new to this experience, they will guide you and help you through the process. This was my first time buying a house and I'm so glad I went with Veterans United. The process was so smooth. I always felt up to speed with what was going on with my loan process. My loan team was always on point and there to help. I couldn't have asked for a better experience. I'll be using Veterans United and my loan team in the future if I need too!!! Thanks Veterans United!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Brian and Angelica were both an absolute pleasure to work with, as was the rest of the VU team. They were extremely professional, always responded in a timely manner, and answered all questions we had quickly. Everyone was very knowledgeable and made the process smoother than we could have asked for.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Everyone has been kind helpful and supportive of the process.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Amazing. 10 out of 10 for sure. Strongly recommend.

headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Rob and ashley were a pleasure to work with. Professional, kind, and are very nice people.. i look forward to working with them again

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

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5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars

Nick was great and the rest of the team was fantastic about answering all my questions and getting back to me incredibly quickly. They made the whole first time home buying process a breeze.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Photo submission from Gayle W.

The moving team prepared me for my utilities & entertainment. They were always pleasant to talk with. I recommend you use their services. Jess was so amazing to work with.She answered all my questions from the beginning to the end no matter what the question was. I really enjoyed the video Jess sent me letting me know I have the final approval & clear to close. It was nice seeing a live face. lol! The team assisted me as well. They were all amazing! I didn’t think I qualified but I had nothing but positive results. I will always recommend VU to all my fellow veterans interested in buying a home.

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars

The whole team was incredible. The app was easy to use.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

This was the easiest house buying experience I could have imagined. This team was awesome.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

The most amazing experience that I have ever experienced in my life. Outstanding service and personnel!!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

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Experience first-hand why 374,249 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Mary Davis has excellent customer service! She went above and beyond what was expected of her. I highly recommend her service to people I know. It was a difficult refi-cash out situation I had but Mary made it happen! She was quick to listen and offer solution to problems that arised. A pleasure to work with and I’ll definitely be coming back in the future! Thank you Mary and Madi!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

My wife and I recently refinanced our beautiful home, and we received the same friendly professionalism as we did we first purchased our home in 2025. Katie and her team are awesome! I would recommend any Veteran to purchase a home through VU!! Thank you all!! Blessings!! 🤗

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Photo submission from Albert S.

We found our dream home and property. Thanks Veterans United!!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

4.5 out of 5 Stars

Tim Alvis is an excellent loan executive for Veterans United. Tim was proactive, responsive, an effective communicator and very personable. He was extremely helpful in assisting me navigate the loan application process and understand the critical steps in loan approval requirements. I would certainly recommend Tim as a loan manager for any applicants going through the VA loan program.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Our 2nd time financing with VU and Nate has been there both times for us. Always a great experience with Nate and crew....
Professional, patient, helpful and expedient. We always recommend and will continue to do so....Many Thanks ! Harvey and Kathy Nichols

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

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