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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,464 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,464 unfiltered reviews

Starting on Page 256 of 14816. Return to Page 1 »

5 out of 5 Stars

Melissa and her team was awesome to work with. I really appreciate the opportunity and the support the gane me and ny family.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

Everyone was wonderful at every step of the way. Can’t say enough good things about our experience with veterans united

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

Jeff did an amazing job! Great customer service overall

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4.5 out of 5 Stars
Photo submission from Dillon F.

I was stuck deciding between two different lenders. I ultimately decided on Veterans United because my lender, Aaron was super friendly and the website was also very user friendly to upload and sign documents off of. Also, they offered me a credit on closing costs for using my realtor. Great people!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

They are the best

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

Veteran’s United was upfront professional and provided outstanding customer service. We have used them 3 times and will continue to use them. They made the process easy.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars

I love everything you did for me to get my home 🏡 thank you and your team you guys are the best keep up the good work 👍

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

4.5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

Easy to work with fast and responsive what else do you want

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

Hands down best home buying experience for me. Everyone is kind, courteous, and professional. My team guided me through the process with ease. They answered questions before I could ask. I feel blessed beyond measure even more since they were in my corner. Madison was absolutely amazing from start to today, Im in awe of her dedication to my home buying process. Im happy I worked with her. She explained everything in great details. She left no stone unturned. True professional.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

Everyone who helped me was beyond amazing! To many to list. Give them all raises

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

0.5 out of 5 Stars

Never again

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

It was a great experience working with Mark and his team. Mark was easy to talk to and understood exactly how to help me. This was my fourth time purchasing a house and this was the easiest transaction from start to finish thanks to Mark Manos. I wholeheartedly would recommend Mark to everyone I know in the future.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Photo submission from Jeff S.

My loan officer, Kevin Reichert, and others who assisted in every step were fantastic! My closing proceeded on schedule even though I could not physically attend. My authentic log cabin is perfect for me and my soon to visit kids and grandchildren.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

It was great working with the VA a lot of paperwork on yours on my side but they were awesome to work with

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4 out of 5 Stars

Don was great! But his support staff is very hard to reach. Communication was difficult to say the least. They have phone numbers listed but Don was the only one who answered his phone. Otherwise very easy process.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

The entire loan team that has worked with my wife and I from our initial closing to helping us refinance for a lower interest rate, everyone I’ve worked with has been outstanding.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

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5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

I can’t thank Joseph Sepulveda and his team at Veterans United enough for the exceptional job they did in helping me secure my loan. From start to finish, they guided me through the process with patience, professionalism, and genuine care. Every question I had was answered quickly, and they made what could have been a stressful experience feel smooth and manageable.Because of their hard work and dedication, I am now in my dream home! Joseph and his team went above and beyond to make sure everything was handled the right way, and I felt supported every step of the way. If you are a veteran looking to buy a home, I highly recommend Joseph Sepulveda and the Veterans United team—they truly deliver on their promise.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Photo submission from Mark T.

Veterans United made our home buying paperwork and communication smooth. This is a company that I will consistently use when purchasing a home. We really enjoyed working with their staff.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

4 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

4 out of 5 Stars

Everything was great except for the insurance part. I would give it a zero. The VU representative in the first call was abrasive and condescending. He also stated in emails and in the call that he had 5 quotes but would only show me or discuss one company. That is not a choice. That is VU pushing a specific company on me.
In the 2nd call, he initially acted as if he did not know I had selected another carrier. When I told him this, he became rude and aggressive and challenged me on the company and price I was going to pay the other company. First, that was none of his business. Secondly, if it is VU policy to share that with your insurance person, that should be disclosed up front versus attacking me on my choices with what he thought he knew about my choice.
If he were my employee, he would be fired immediately. His behavior negated the entire VU experience.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Veterans United is extremely well run. The process was organized and easy to follow with a portal that helped maintain it all. It was an organized, efficient, well run process for getting everything needed for underwriting while understanding the steps along the way. I would highly recommend Veterans United to others looking to purchase a home.

headshot image of Britt Blaesing

Loan Officer: Britt Blaesing

NMLS# 1770415

4 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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