Tanya and the group that assisted her, went over and beyond my expectations. Even when I was an absolute pain and asked thousands of questions, she remained the utmost professional ensuring that I understood the process.
This was a great experience working with the people at veterans united I was well informed about everything that was going on and things were done on time with little or no stress on me. Great work on there part thanks a lot.
Great experience with exceptional people. My loan team was with me every step of the way.
Friendly, easy and no confusion
The entire process, from begininning to end, was as smooth as the homebuying process can possibly be. I couldn't have asked for a better experience.
The team of Cole Abram did a great job of keeping me up to date.
On everything that was going on, I really felt totally comfortable with the process
I would Definitely recommend them, GREAT JOB VETERAN UNITED!
I had a great experience with vet. United, Mr Perry was very good at guiding me through the process
I already recommended Katy to everyone I know. Katy and Danielle were super great they took care of all my concerns and made the process super easy and worry free. This is my 2nd home with this amazing team. If you are a veteran and need a home loan please call the most professional team of all who know everything about your veteran home loan to ensure you get the best loan for you. Call Veterans United I will when it’s time for home #3.
Clint Hamilton, Jessica Suess, Taylor Dey for insurance, Donette Hancock realtor and all people related to my account were extremely helpful. Closing went smoothly. Thanks to everyone involved. Marilyn Slivinski Army SSG
I am crying tears of gratitude and joy as I type this message. My disabilities made this home buying experience overwhelming for me, both mentally and physically. However, with the guidance of Marcus Cossgrove and the amazing team that he selected for me (Tere'sa, Richmond, and my new Veterans United family), I truly feel like it was smooth sailing! This amazing group of individuals made me feel like I was their ONLY client! All of my questions or concerns were swiftly addressed, and I was never made to feel incompetent with my many questions or forgetfulness. I thank Marcus for this. He understands that I required a bit more patience and assistance than most home buyers that he probably deals with. Marcus made sure that my team were all aware of my mental disabilities so that they were prepared to provide extra assistance whenever needed.
Once I closed on my new home, I was pleased to learn that I can still reach out to Marcus if I need help with something. Again shows how much he values his clients. I pray that my loan remains with Veterans United, because I don't want to lose Miracle Man Marcus (my new nickname for him😊).
Just as I thought that I had finally gotten all of my happy tears out, this morning I opened the package that arrived yesterday from VU. Inside were extremely thoughtful welcome home gifts from Marcus and the team. A couple of those items further proved to me that Marcus Cossgrove truly gets to know his clients! I saw these simple yet so meaningful gifts to my family, and the tears started flowing all over again! My heart is filled with gratefulness. Thank you, Marcus! Thank you, my new VU family!
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Everyone was helpful and the experience was a good experience for me.
Travis ward was our loan specialist. He did absolutly more then we could ever have asked for he helped us understand what was going on with our loan and we did not have a thousand things to send in for our loan. The whole process went very smooth and quickly we started the process April 13, 2020 and closed May 13, 2020. Fastest home buying ever but worked out perfectly! We love our new home so much!
I can’t express my gratitude and appreciation. Mike is the best loan officer. I could ever ask for. This is not the first time I have worked with Mike and he always answers question and is very detailed about the process! Thank you Mike for all that you do for my family and I to always get approved.
