Everyone was Wonderful to work with
Veterans United Home Loans, it took a lot of of the stress out of a very stressful process
I Like To Thank Mr.Joshua Kittle Veteran Home Loan Officer, Mr. Nathan Frater Frater Realtor, Ms.Rocio Acosta Escrow Officer [ OLD REPUBLIC TITLE COMPANY ], And Ms.Kathryn Lynn Beilby Home Owner. If You A Veteran Looking For A Home Give Veterans Home Loan On Their Website. I'm Happy They Help Me Purchased My 1st Home, And Very Professional From Start To Finish!!!
Pretty painless process. Everyone was as nice and helpful as you could expect.This was our first VA loan experience, and this team rolls out the red carpet.Thank youNick & Stacy
Veterans United was exceptional! They worked with us through any hiccups, and assured us closing was still going to happen. They were able to answer any question, and we knew they were only a phone call away! We would recommend to anyone.
I think the patience in understanding the process, and the consistent communication was really beneficial for my wife and I.
As U.S. Army veteran I found the Veterans United group was extremely well coordinated as each team member was in communication with the others. Any questions that aroz were quickly answer with guidance along the way.
My assigned realtor was so very wonderful and helped me shop for our new home day and night until we found the right one. Even after the sale she made herself available and assisted with numerous questions and issues.
My insurance agent became involved as we moved towards closing and became an intricate part of the team ensuring his part would enter the fold seamlessly.
As with any major purchase, there are many eyes to dot and tees to cross. Each team member made sure I stayed on track completing each task at the appropriate time.
If I was to purchase another home or knew someone that was, I would definitely recommend Veterans United 100%.
I seemed to have stumbled with a lot of issues, needed to know more of the payments ahead maybe a height in awareness but it’s why some can shy away from business. Also some may not have the time for videos such as myself because one should know the military is always moving and barely gives breaks/time to review such information such as being overseas in my experience. Lastly the closing was a bit of a mess, my wife being on the paperwork was not ideal because she is not a citizen yet and I planned on doing the right paperwork after the fact.
Response from Veterans United
Hey Angel,
Thank you for sharing your feedback. I’m sorry parts of the process felt frustrating and overwhelming, especially while balancing military life and being overseas. I understand how difficult it can be to find extra time to review videos or additional information during a move or transition.
I also apologize for the confusion and stress surrounding the closing process and paperwork involving your wife. Your feedback about communication and setting expectations is truly appreciated and helps us improve the experience for future borrowers.
If you’d like to talk more about your experience, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The process went extremely smoothly and quickly thanks to the great help by Laura and Brayden
If you have doubts about using Veterans United, don't! If you're a new home buyer and new to this experience, they will guide you and help you through the process. This was my first time buying a house and I'm so glad I went with Veterans United. The process was so smooth. I always felt up to speed with what was going on with my loan process. My loan team was always on point and there to help. I couldn't have asked for a better experience. I'll be using Veterans United and my loan team in the future if I need too!!! Thanks Veterans United!
The staff are very professional and helpful throughout the entire house loan and house hunting process.
I appreciate how organized they are and how they communicated with me about things needed or status updates. This is my second loan with VU. Both times I had Phi Smyzer helping me and he is absolutely amazing to work with. His professionalism, attentiveness and communication are always what makes the difference for me. During both loans I was going through rough times, which means that I was very stressed out and had the need to ask a lot of questions. Phil was very patient and always provided me with clear communication and realistic expectations. I am very grateful for Phil!
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Stephen Erickson and his team are absolute rockstars. They are the reason I am a returning customer!
Yes, I would recommend Veterans United Home Loans to family, friends, and others. Everyone I worked with was great throughout the entire process. They followed up regularly, responded promptly whenever I reached out, answered all of my questions, worked around my schedule, and provided all the information I needed. Thank you for making the experience smooth and stress-free! Thank you Macenzie, Melissa, Nick, Darren and anyone else that I forgot to mention.
The moving team prepared me for my utilities & entertainment. They were always pleasant to talk with. I recommend you use their services. Jess was so amazing to work with.She answered all my questions from the beginning to the end no matter what the question was. I really enjoyed the video Jess sent me letting me know I have the final approval & clear to close. It was nice seeing a live face. lol! The team assisted me as well. They were all amazing! I didn’t think I qualified but I had nothing but positive results. I will always recommend VU to all my fellow veterans interested in buying a home.
We were not sure if we would be able to get a home loan. I called veterans united after seeing their add on facebook. To my shock not only were we qualified but approved for the full amount of our home.
Everyone else was telling us no and no way
The buying process was so fast and easy, I still can’t believe that in less than a month we’ve moved into our new house.
