This team was phenomenal, made the whole process seem less daunting and ensured we always knew what was going on at each step. Thank you guys so much!
Veterans were absolutely wonderful throughout the whole process keeping me informed about the whole process and what to expect
This is the second time I have worked with Aaron and his team and am very happy again. They were there when I had questions or any concerns. All was taken care of in a professional and timely manner. I I have an opportunity to refer any family or friends to VU I would without hesitation.
The entire team was amazing! Kyle, Jaclyn, Chris, Aaron, and Max communicated through the entire process, making it easy to make decisions that work best for me or find alternative ways to upload documents. I could not have done any of this without them!
Kris and his team worked with me to get the house I wanted, let me know what I needed to do and stuck with me to get me the house I wanted. Thank you!
Veterans United is the best VA lender I have worked with. Taylor Deppe handled everything from A to Z. No surprises, no excuses - she handled everything quickly and correctly.
Always friendly and helpful.
The title company we used for the closing had great things to say about Veterans United. They have had friends and families who had used them as well. Very impressive
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If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!
Veterans United is an outstanding company to work with. You are assigned a dedicated team that is knowledgeable, responsive, and consistently helpful throughout the entire process. Their professionalism, clear communication, and commitment to excellent service make the experience smooth and stress-free. I highly recommend Veterans United to any veteran looking for a team they can trust
Everyone was awesome.
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My whole team did an excellent job and made my home purchase possible and smooth.
My loan team was friendly and really proactive. It was a great experience!
Thank you to Ryan and his entire team! I had a phenomenal experience for my second home purchase with Veterans United Home Loans which is why I am a return customer. Thank you everyone!
Terry and his team are the best at what they do. Customer Satisfaction is their goal. If any issues arise, they are on it immediately.Terry and his team really treat you like family! Keep helping Veterans realize their dreams!
The realtor that was assigned to my team was really bad. It seemed like I was expected to do everything to find a home on my own. He was unprofessional. In regards to the paperwork near the closing, the ball was really dropped. My closing had to be delayed 2 hours because the paperwork was not at the title company. I ended up having to call senior management 40 minutes before the delayed appointment to get the paperwork there. No one on my team were answering their phones during this time either. I had the inspections scheduled within a week of the purchase agreement. It felt like the wait for the appraisal was excessive and the appraisal along with the final paperwork was left to the last minute. I wasn't given proper time to go over any of the paperwork at the end. There also seemed to be a disconnect between my realtor and my team about closing costs.
This was a challenging yet unique case for myself and the VU staff. They rose to the challenges and help make my home ownership a reality. They really did go above and beyond for me.
