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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,954 reviews
961 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,954 unfiltered reviews

Starting on Page 256 of 15,899. Return to Page 1

5 out of 5 Stars

Very good experience. Julia Cobb was an incredible loan officer. This was our second time working with her and she was exceptional.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Kelsey and Justin were amazing. They were very patient and thorough. Their attention to detail and great communication made this process go smoothly. I will certainly recommend them and will use their services again.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Photo submission from Carson M.

I could not have selected better agents to work on my behalf, courtesy, knowledge, understanding, prompt and above all, great communicators. It was my pleasure and honor to work with such a great team. Best wishes to all.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4 out of 5 Stars

Victoria was phenomenal, however, I was placed with 3 different loan coordinators due to vacations, being off, etc. This was incredibly frustrating knowing who to work with and what needed to be done and who to coordinate with. I would highly recommend releasing what inspections and criteria need to be accomplished at the beginning rather than half way through the inspection period as well.

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

Amazing people who care about the people involved in the home buying process. An a solute pleasure to deal with through the buying process.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

4.5 out of 5 Stars

I’ve gone through the home buying process a few times, and working with the Veterans United team was by far the easiest and smoothest process I’ve done. Great communication and always willing to answer questions.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

We could not have been more happier or more fortunate to fall in line with this wonderful company. They pretty much hold your hand through the whole process. In a world where everything is so hard to do they make it simple with a smile.

headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Reed and his team were absolutely pro's. For a long and difficult process with seller negotiations and multiple surpises, my VU team made it easy! This is my second experience buying a home thru Veterans United and I cant say enough about how helpful and patient they were with getting me into our retirement home right where I grew up. Thank you Veteran's United!!!!

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

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5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Great group and star prince was a great realtor

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Ms. Suzanne and Ms Angelica , were outstanding on everything they did for my case , very professional.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Malachi and his whole team, including Zach while Malachi was on PTO, were all incredible. They made this process easy. My wife and I were so thrilled with the service.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Photo submission from Christian B.

Jennifer is the most kind and flexible person I have ever had the pleasure to work with. She handled every issue that came up during the home buying process with poise and candor. This company was professional, timely, and considerate.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Everyone was very helpful and friendly.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

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Experience first-hand why 380,873 homeowners give us a perfect score!

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5 out of 5 Stars

I will Highly recommend Craig and his team. They did an excellent work during my process and communication was excellent.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Great Job!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Angela P.

JB and the whole team were outstanding. This is my first time buying a home and he walked me through every step of the way. There were no questions that he didn’t have an answer for. This was a very stress free home buying experience for me and I would most definitely recommend Jb and the team! Thank you so much!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

4.5 out of 5 Stars
headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

2.5 out of 5 Stars

I've done business with VU on 3 homes now and the first 2 were excellent but the 3rd time was NOT a charm. The app and website are down right horrible and way too problematic. I opened tickets and called the help desk but they weren't very helpful and when I was transferred to somebody that could allegedly help he was very rude on the phone. I probably won't be doing business with VU again in the future after this last interaction.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Super helpful at every step. I spent a large portion of my time working with my Veterans United team while I was deployed, and they were incredibly helpful making it all work with my limited availability and remoteness. I’d recommend them everytime.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

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