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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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Total Customer Reviews


Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown


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Showing all 379,331 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I have to give credit where credit is due. Justin, Thomas, Jesse, and my realtor Shelley were an outstanding cohesive team. They work together and were able to make my dream of owning a home come true. Justin is a down to earth guy who is not afraid to fight for his customers and get them the best deal possible and then some. His leadership was on point and I feel lucky I was able to get a professional like that in my corner. I would recommend this team to anyone who is looking for a straightforward streamlined home buying experience. The customer service is top notch and the app makes your end of the process easy. Not only does it walk you through the process with written instruction but there are also video tutorials that make it simple to understand. This was hands down the best experience I’ve had with buying a home. Thank you Veterans United! You rock!

headshot image of Justin Stanbra

Loan Officer: Justin Stanbra

NMLS# 2491644

5 out of 5 Stars
Would Recommend
headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4 out of 5 Stars
Would Recommend

Long Life and Success…

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Outstanding work by each of my team during this process. They made this process stress free and I thank you all.

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
Photo submission from Matthew F.

My parents couldn’t never afford to own a house and here I am in my living room. My living room! Growing up in apartments and moving every few year and now I have a house. Stable house that I own. Words can’t describe how good this feel. The team have been awesome and even with the Covid crisis going on they didn’t miss a beat. I want to thank the team that pushed this through so we could close before it cost us more.

headshot image of Michael Stalling

Loan Officer: Michael Stalling

NMLS# 1105433

1.5 out of 5 Stars
headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
James G. is Through the Roof!

If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

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5 out of 5 Stars
Would Recommend

The whole teams was OUTSTANDING and so helpful. We couldn't have done it without our amazing team. Chris, Jasin, and Tanner. They made this process so easy. We were not stressed at all, only shock at how easy it was. The To Do List is a valuable tool that gave us step by step tasks to complete. Thank you, Thank you, Thank YOU!

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend

It was my first experience to buy a house and I was overwhelmed thinking how much headache it will bring. But it was surprisingly easy with the your help. Whole process was very well organized and it was simple to follow all steps. Also, I was impressed how much educational information and tips about buying house this program have. Everybody was very helpful and answered all my questions, and I had a lot :).

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

We had such a smooth home buying process. Our entire team was fantastic. They made us feel supported every step of the way, and turned us from nervous first time buyer’s into confident home owners!

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
Photo submission from Lyle P.

Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

I have already used this team twice and would not hesitate to use them again.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Madison was perfect and worked very hard!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

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5 out of 5 Stars
Would Recommend

Without question, I couldn't have asked for a better experience than with Phillip Bacon and his team at Veterans United. I had already started dialog with a different lender a few months prior but felt cold feet and the process felt complicated. After, my conversations with Phillip, everything made sense and it was as easy as putting one step in front of the other. Me and my wife are thrilled with our purchase and everyone we know that we can refer to Phillip and his awesome team we will!

headshot image of Phillip Bacon

Loan Officer: Phillip Bacon

NMLS# 2340159

5 out of 5 Stars
Would Recommend

The whole team was amazing to work with from start to finish. They even remembered we had cats and sent us a special gift for them after we closed. It was so thoughtful and we appreciated it so much. We will definitely recommend Veterans United to anyone who’s looking for a home-buying team!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
Photo submission from Garrett M.

Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Veterans united will never let you down and will always strive to give you the best experience even when the other side tries to do wrong these guys and girls will fight for you. Keep up the great work. Yall make dreams come true.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

ashley parker was also very very outstanding and was always there when i needed her -- thank you all for all your help THE MANZI^S

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4.5 out of 5 Stars
Would Recommend

I highly recommend using Veterans United! A friend of mine recommended them and I'm so glad for that recommendation. I just bought my first home via Veterans United. The whole team was very helpful and definitely assisted in making the whole home-buying process feel much more manageable for a first time home-buyer such as myself. Thanks for all the help!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

More Reviews

See all 379,331 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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