The entire Veterans United team went above and beyond for me once again. I can’t say enough good things about Veterans United, but what truly stands out is their level of professionalism, customer service, and great overall experience they continue to provide. Matt and Kelsey were fantastic and made the entire process as simple and smooth as possible.Our family is extremely thankful to Veterans United for assisting us in getting into our dream home.
We have used Veterans United on two occasions and have been very satisfied with our interactions. We would definitely recommend Veterans United to friends and family.
Most of the experience was acceptable. However, when I rejected the offer to link my bank account to veterans united the friendliness went away. Monika and Zane both were trying hard to push me to link my accounts, even though I clearly communicated my stance. As the days went on i asked for specific information they needed from me, but revolved around linking the accounts again. Finally Zane provided me a list of documents he needed from me, i sent those in, and it was complete. Veterans united needs to find a better way or provide customers options for getting bank balance information. The last few interactions with the team as we closed in with underwriters really turned upsidedown my experience with veterans united.
While everyone I worked with was nice I would not be able to recommend using Veterans United to anyone else due to the issues that we had.
Shannon and the team were awesome! Very informative and we’re there every step of home buying process. I can’t remember the last time I’ve had customer service this good.
Thank you.
Ty and his team made this process of purchasing our new home so easy! Thank you to all of you!
Great!
Excellent, friendly and helpful service.
During these uncertain times Matt and Veterans United did a fantastic job on a very quick 3 week closing.
The team was extremely friendly and made a process I was not familiar with at all easy to understand.
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Veterans united has been more than what I could ever ask! They really took care of my family, and I. They made sure I was ready for whatever was to come my way on a daily basis. They are very proactive which is something that I love to ensure my loan process was smooth! Thanks again to everyone at Veterans United from the light house team, all the way to the very last closing day. All of our hard work paid off, and everyone did beyond an amazing job.
Amazing! Nathan Bitner was by my side since the first call throughout my entire buying.
Veterans United was amazing! We would recommend to anybody.
