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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,095

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,095 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The whole team went above and beyond they truly did everything in their power to help me get my loan im beyond thankful for all of them!

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

See all above comments. Thank you VU…

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I would absolutely use United Veterans to buy another home. The service was outstanding! I also appreciated little thank you gifts they sent. I assure you I am not an easy customer to work with. I want things completed immediately and I lack patience. I could not give Emmy and her team enough recommendations!!!!!!! They made buying a home and getting all the documents completed so easy for a person that works 12 and 16 hour days. I love the ability to upload all the documents from my phone.

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

This is the second times I am choosing Veterans United home loans. They are professionell, fast and efficient. We have closed on our house just in 3 weeks. I highly recommend their services.
Great Team!

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Team tackled a extremely complicated Re finance , and also got my a better rate and more cash out than the competing mortgage company!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

I absolutely enjoyed working with my team. Every team member had a part in my home buying process and I must say every member did an excellent job. I will definitely spread the word, Veteran United is the greatest. I love my new home and I have you to thank. Thank you!

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Also a big shout out for Kayle Helline and Torie Smith. Kayle kept a close eye as my loan progressed. She kept things moving and kept me informed. Torie answered questions promptly and directed me to the right person. I highly recommend Veterans United. I wouldn’t use anyone else!!

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend

Very easy to follow portal and extremely helpful homebuying online classed.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Abbey and Dustin were amazing, they educated me on the home buying process and made me feel comfortable. Thank you so much!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend
headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

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5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

The entire team took all the bumps and bruises and kept things going as we needed to make this happen!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Two weeks prior to closing, I decided not to do business with NVR Mortgage after working with their loan team for over three months, because of how horribly I was being treated during the loan approval process. Sam Brown and my Veterans United team were able to get my VA home loan completely approved in about seven business days. I did not have to move my original anticipated closing date, at all! I really am applauding Sam for being truly amazing and exceeding my expectations!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

0.5 out of 5 Stars

You probably won’t use this on your “review page”I’m going to copy and paste what I said last question.Just going to give it to you straight! If not for a third party, jumping on Scott’s Bullshit! I don’t believe this deal would have went through. He under cut me on everything, and multiple times he told me this deal can’t or probably won’t happen. Surprise surprise, the deal went through. For a company called “VETERANS UNITED”, I felt like a failure throughout this whole process. I would have given a rating of 1, but at the end of the day “he did” get me my house. So a 3 it is. I’m hoping to be the only customer who has had this problem. Because nobody should have to jump through the hoops I had to, to prove their credibility.

Response from Veterans United

Daniel,

I’m so sorry to hear we let you down. Thank you for taking time to leave your feedback as well. Please let me assure you this isn’t at all how we want to leave you feeling. We do care and welcome your feedback so we can do better. Client Advocate’s door will be open if there’s anything you’d like to discuss moving forward. If you need us, we’ll be here to help.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

More Reviews

See all 424,095 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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