Overall great experience with VU, made things ten times easier when came to buying my house. I will be looking forward to using the service again in maybe 15 years!
My team was awesome and extremely fast
clear and concise assistance and support throughout the home-buying process. Made my job easier and allowed me to focus on my family.
Jaimie and Chad were awesome and very helpful! They remained in contact through out the whole process and made buying a house less stressful
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Honest opinion is that they worked hard to close early for me. But the communication was not good. If customers could be notified of whats happening at each check point during every evolution it would help ease alot of stress and anxiety.
Jessie was very responsive and the whole experience was extremely smooth and easy.
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The whole team was great.
Our whole team was AMAZING! They were on top of everything! They did everything in their power ti make sure everything got done correctly and quickly. So grateful for Holly and Cole!
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Being able to see where I was in the home buying process was really nice. The to-do’s really helped me make sure I got everything my loan team needed to move along without any delays.
Thank you so much for everything. The gift we received in the mail today was just over and above and much appreciated. 5 stars to the whole crew who helped me achieve this dream. It means the world to me.
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I like the checklist, however some items did not work well but Holly walked me through the things I had a hard time understanding.
Ginny, Evan and the entire team did well by me. Efficient, knowledgeable and effective. If you want answers to your mortgage questions - Ginny and her team at Veterans United are terrific !
I really appreciate everything that Jeff did for me. His knowledge and his patience were on point. I highly recommend any Veteran use Veterans United.
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Karol and Amanda were an awesome team that helped us build a new house. They were very professional and knowledgeable in their work. They streamed line the process and answered all our questions. I highly recommend Veterans United and Karol to anyone who wants to buy a house. Thank you Veterans United.
I have an amazing team working together to make sure everything falls in place,a lot of support,always ready to help or answer any questions I may,I am grateful for all the help and support.
