Worked with me when Sofi pulled the rug out by pre approved but then put a date requirement after I placed several offers
You won’t find anyone better to help with the entire process of securing a home. They lead step by step and provide all the help you need!
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
Justin was awesome and went above and beyond in my home buying experience. Excellent customer service and very knowledgeable about the home buying process..
Molly, Tiffany and the whole team were amazing to work with
Aaron Swanner was wonderful to work with. He walked me through every step of the loan process and was always available to answer my questions. He is very professional, knowledgeable, and made the entire experience much easier. I would definitely recommend working with Aaron, and I would gladly do business with him again in the future.
I'd like to express heartfelt gratitude to Charles and your exceptional team for helping us secure approval for our new home; we're absolutely overjoyed and can't wait to create lifelong memories. This remarkable milestone wouldn't have been achievable without the tireless efforts of the incredible team at Veterans United.
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Exceptional customer service and very responsive to my questions and needs
Veterans United was wonderful to work with when buying our new home. The team kept me informed, helped me understand the process and whenever I had questions they were easy to reach and took there time to clearly explain. They are very professional and great getting the job done. They made it very easy for me and I appreciate all their help.
Stephen and his team made buying our first house as streamlined as possible. As we were retiring from the AF, finding a new job and new house, Stephen was with us the entire time. The best customer service I have ever experienced.
Great customer service with Emmy
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
VU made the loan process easy. Would've liked to see more competitive rates.
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Great help, great communication
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Everyone I worked with and spoke were great! So friendly and knowledgeable and seemed to want what was best for ME and my needs.
It’s made it really easy to get the loan and there’s so many things that they can help you with.
Chris and his team were excellent. Always professional, competent and honest! I’d recommend them to anyone looking for their dream home.
So easy. Loved the app.
