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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,235 reviews
764 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,235 unfiltered reviews

Starting on Page 264 of 15,575. Return to Page 1

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Nichole and her team were very professional and worked hard to expedite our closing. Communication throughout the process was timely. Definitely would recommend to all of our friends and family.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Kendall was so great to work with. He was so helpful throughout the process and answered all my questions promptly. He was always very professional and I felt confident with using Veterans United again for my home loan because of Kendall.
Thank you Kendall for all your help!!! We are so happy with our new home.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars
Photo submission from Brent J.

Veterans United Home Loans is the best company for Veterans!! Billy and Melissa made my 1st home buying experience very stress free. I know they are genuine and care about veterans! I would recommend them to anyone who is looking for a home loan! I will only go through Veterans United for all my future home loans!

headshot image of Billy Watkins III

Loan Officer: Billy Watkins III

NMLS# 384700

4.5 out of 5 Stars

Jeff and Sara were awesome to work with they are genuinely concerned about making purchasing a home for veterans as smoothly as possible. I will recommend them to all.

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars

simple to go through, I’ve been through the mortgage process before and think this was very easy. I liked that when forms were needed, I got a message online and submitted when I had time.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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5 out of 5 Stars

Vet United team was great. They had tons of knowledge on buying a home and were super helpful. .

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

Zach Kieffer and his team were outstanding and easy to work with.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars

We are very pleased with veterans united. They worked hard and tirelessly to help us. They made the whole process easier to understand and we couldn’t have done it without them.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Outstanding! Best in the business hands down.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Jennifer H.

From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Alec and his team were excellent and made me feel confident and secure throughout the whole financial process!!! I felt a friendship with them from the beginning. I would highly recommend them to everyone!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Brett and the entire Veterans United Team were AWESOME!!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Very professional, Kept me informed every step of the way.

headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars

I’m very grateful for the team at Veterans United for supporting me during the whole process, even after I encountered setbacks and obstacles

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

0.5 out of 5 Stars

Veterans United has been one of the worst companies I have ever had the misfortune of dealing with.

Response from Veterans United

Hi Peter,

I’m really sorry to hear this was your experience. Feeling this way about a company you trusted to help with something as important as your home is incredibly frustrating, and I hate that we left that kind of impression.

Your feedback matters, and I’d appreciate the opportunity to better understand what led to this so we can take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.

We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Everyone I encountered from
Start to finish has been above and beyond fullback style, running through obstacles for my personal touchdown!!!! Douglas Lippmann and team is the clear choice if you truly want an incredible positive result and outcome! They worry for you, so you can concentrate on everything else that comes along with this process of home buying. Couldn’t recommend anyone more highly!!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

The United Veterans team were great over aii. Explained everything well. I will recommend them anyway.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Photo submission from Juan G.

I would like to thank Mark, Dan, and everyone else that was part of the home buying process, it was truly a great experience for me. Excellent service, everyone involved in the buying process was helpful and ready to assist whenever I had any questions. Thank you!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Tony and Anthony are amazing,made our dream come true.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

Fahad Abdul, my loan officer, was amazing—super knowledgeable and always quick to respond, making sure I understood everything without ever feeling overwhelmed. Kimberly Sanders kept everything organized and moving forward, breaking things down in a way that just made sense. Michael Bennett made closing feel easy and stress-free, and Megan Sullivan was always there whenever I had a question—day or night—which gave me a lot of peace of mind. Anthony McCray, my realtor, was patient, professional, and made the entire home search and buying process feel seamless.What stood out most was how supported I felt the entire time. Communication was constant, everyone was genuinely helpful, and I never felt like I was going through it alone.For a first-time buyer, that means everything. I couldn’t have asked for a better experience and would absolutely recommend this team to anyone.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Our Veteran’s United team was great! They walked us through each aspect of the buying process and helped with finding movers, insurance and local services. Brice and his team were friendly and efficient. They made a stressful transition much easier.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

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