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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,369

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,369 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United not only helped me though my first home buying experience but they took the time to teach and explain everything to me as I needed. The team was great and they genuinely care about you and truly tru and work in your best interest. I love VU and if I ever buy another home I look forward to working with them again.

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Any veteran looking to purchase a home using your veteran benefit should start with Veterans United.
The purchase of our home was completed seamlessly and I was very satisfied. I highly recommend Veterans United!!!

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

My team at veterans united made the home buying process so easy and we’re all so helpful and understanding!

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend

Our home-buying process was easier than I ever thought it could be. My realtor was surprised at how smooth everything went, and a large part of it was the team at VU that worked with us, specifically Annie and Cole.

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
Photo submission from Queenie C.
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend
headshot image of Brad Dickherber

Loan Officer: Brad Dickherber

NMLS# 2091067

5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

I don't know how I got connected to Veterans United Home Loans, but Derek Russell was right there to walk me through the process and answer all my questions. Except for the interest rate being a little higher than i like, the whole process was quick and easy. Being a Veteran I appreciate the care that was shown. I would recommend Veterans United Home Loans.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Veterans United was so fast, within a couple of minutes of clicking additional info button, within 1/2 hour I had my pre-approval letter. A recommended realtor called me within an hour of clicking. Thanks to VU timeliness, I was able to sell and buy in about 5-6 weeks.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

4 out of 5 Stars
Would Recommend

Pretty easy to use! Rates are competitive!
Got us closed on time.

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend

I cannot begin to say how grateful we are to have worked with Veterans United! From the very first interaction to the last, it has actually been an enjoyable process instead of the nightmare that we were expecting. Our loan officer, the underwriter, and even a home buying concierge; the entire team has been amazing! Everyone is friendly and add a personal touch to what they do. Never once did anyone at Veterans United make us feel like we were a job to them, but instead made us feel like we were the only client! They made us feel supported, cared about, and valued. I can’t say enough how wonderful it’s been to have them in our corner, but I’d recommend this organization to even my own kids when they’re ready!

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend
Photo submission from Matthew F.

My parents couldn’t never afford to own a house and here I am in my living room. My living room! Growing up in apartments and moving every few year and now I have a house. Stable house that I own. Words can’t describe how good this feel. The team have been awesome and even with the Covid crisis going on they didn’t miss a beat. I want to thank the team that pushed this through so we could close before it cost us more.

headshot image of Michael Stalling

Loan Officer: Michael Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

The whole Team was Excellent, from Charles, to Renee, Dustin and Bailee. We appreciate them all for helping us with our first Home!

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend

Brandon was amazing. On point with the transaction. Could not be more pleased.

headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
Would Recommend

Nothing but good things to say about Veterans United. The entire team made me feel welcome and kept me informed on very aspect of purchasing a house. Working with this team, especially for purchasing a house over 2000 miles away, made the home buying process smooth and stress free. I will highly recommend this organization to others.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

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5 out of 5 Stars
Would Recommend

Chris worked with me over the weeks even though I was not always easy. He is the best Loan Officer I have ever had the pleasure to work with.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

My overall experience was amazing, I had the BEST team. Nick and Paul were my go to, and they made my dream of becoming a homeowner a reality!Nick Vance was AMAZING, he helped me through every step of the way. From the moment I decided to start looking for a home until it was over. He was very great with communicating and assuring that I was able to understand every part of the process.Paul DiCicco was the BEST, he was very patient and showed a lot of understanding and empathy during my search for my home. I came into this process not knowing exactly what I wanted or where to start. He guided me and was ALWAYS available to help me with questions, and he was always available to schedule home viewings. Some may say “well that’s his job” and it is. But Paul was a huge part of my home buying process and he was there for me each and every step of the way. With out him, this could have been a stressful and overwhelming experience. But it wasn’t, he communicated with me even when I was not sure what to ask. He made sure we found what I was looking for and he was available to assist me while he worked around my hectic work schedule. This was an amazing experience. Prior to meeting him, I had 2 real estate agents and they made me feel that this wouldn’t be possible because I didn’t have a huge savings when I started my process, one of the previous agents refused to show me homes until I had a certain amount of money in my account. With Paul, we worked together for 6 days on that 6th day we found my forever home. I’m very grateful to have such amazing person to help me with this process. He was honest, and made me aware of what I needed before taking the next steps. Paul is the man to go to if you want someone that gets things done and that will guide you the whole way through!

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
Photo submission from Lyle P.

Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

I wouldn't have this home if it wasn't for all the hard work from VA United. They were there for me when I needed them them the most. Now I have a place to call home. Thank you.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

We can't believe we were so fortunate to have Derek, Jill, Jake, and Barno as our team of professionals during our cross-country move. Each person had their own area of expertise, and they all worked extremely well together to calm our fears and make the entire experience run smoothly. Hoping to be able to refer them to others that might be contemplating moving to our new area of Texas!

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

More Reviews

See all 424,369 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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