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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,190 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,190 unfiltered reviews

Starting on Page 2713 of 14,840. Return to Page 1

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

Great job! Everything went smoothly; no problems!!

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars

Well I must say it was long process and it was getting frustrating when I first started. That's when the team stepped in and ease the situation for my wife and myself. Now we are both happy. My wife wants to decorate as any wife would like to do. My dog and I are going to chill in the back and catch some sun rays. Thanks again for your Service.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

1.5 out of 5 Stars

Had to re link my bank information atleast 8 times. Underwriter wanted extremely way too much information. A $2 Venmo charge? Are you kidding… We didn’t get the clear to close in enough advance when we had over 2 months to get everything done. My last 2 times buying was excellent with you guys. Luckily this is our forever home.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Jamie and the team at Veterans United provided excellent customer service and was always available whenever I had any questions or concerns!

headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars

Josh and the whole veterans United team cares for each family and gives their heart and soul into each transaction. We have bought many houses and will only use Veterans United.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

I simply will not even consider another mortgage lender. This was my second purchase through Veterans United and I couldn’t be happier.Nothing short of exceptional service from all team members throughout the entire process. You truly get the feeling that they care, because they do.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars

There was a lot more involved in buying a house than I expected! This team was wonderful at holding my hand through the entire process! GO TEAM!!!!!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Fantastic crew!!

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

3.5 out of 5 Stars

Super process. Thank you for helping us buy our forever dream home!!!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

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5 out of 5 Stars
headshot image of Nick Simmons

Loan Officer: Nick Simmons

NMLS# 2047345

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Chris Draffen and Kara Truitt did an outstanding job walking my wife and I through the home buying process. Chris and Kara also worked with our realtor in North Carolina to ensure paper work, inspections and time lines were met. And "Yes" I would recommend VA Home Loans and Chris Draffen!

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars

The most outstanding team I could have ever worked with was Veterans United. Tommy Hellar was hard at work through the whole process and no stone was left unturned. Tommy Hellar was there along with the team for my every need? Nothing was left undone very professional. I am very grateful, and now understand what a real home buying experience should definitely be. Ill be referring you forever . This as a great service to all the veterans I come across in the home buying market. God bless you all, thank you so much.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars

Veterans United as a whole was great to work with. I enjoyed the whole experience even when things got frustrating the tea m was right there. But I will say there is too much paperwork

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

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