Veterans United was most definitely the place to go.
We cannot say enough good words about our experience with Nick & Mason. Nick kicked off the process with us efficiently, met our closing date requirements, and made it easy to understand which documents we needed to provide because he speaks military lingo as a past veteran himself, which removed all pain points. It's for these reasons we went with Veterans United as a lender as opposed to the conventional lenders. Additionally, Nick told us what to expend and when, including connecting us with Mason, the loan coordinator. Mason was immediately responsive to all of our questions, and was the most proactive person with communication. It was as if he knew what we were going to ask in real-time and provided that information immediately. What a pleasant, easy, comforting, and efficient experience. We will be recommending Veteran's United to everyone we know in the Armed Services. We're so, so, so grateful for the opportunity to work with Nick & team.
The whole finance team and underwriting team is outstanding, professional, and has great customer service, integrity, and honesty. The response time throughout the process was so quick even though it was the holidays. I had issues with a flood insurance check refund not being making it to me in the mail and Tami an insurance agent was on it all of the way with updates. I can't wait to see the new ADT security when it's installed as well. I really will enjoy my new home! Thank you Veterans United!
Wonderful Team…. Thank you all for everything.
Veterans United provided with a lot of information and knowledge on how to tackle various obstacles in home-buying in the state of Florida. The whole process was bumpy at times due to third parties involved in the closing process. But Veterans United kept the communication going with outstanding professionalism and patience. They also contributed additional information in regards what the Veterans Affairs Department can offer in tax benefits and other special programs.
The team at veterans United were all of that and a bag of chips.I was homeless 6 years ago,now I’m a homeowner.
People always try to thank me for my service,I want to thank the team at VU for theirs.
I was really surprised that Veterans United was able to help me to become a homeowner because I am a surviving spouse and I did not serve in the military.
The entire experience was delightful. Considering it was close to a one-year process, the entire team was eager to meet our needs from beginning to end.
The only thing that could be improved was to talk about what the interest rate and actual monthly payment would be upfront. I had a ball park number in mind but still ball park. The entire process was easy and seamless. Would recommend to friends.
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One thing that I wish would happen, is that for the whole duration of my loan that I stay with Veterans United. The last time I purchased with Veterans United, they sold my mortgage to Freedom Mortgage, who was extremely pushy, rude, and had abusive sales practices. Even after telling them to stop sales calls, they continued.Veterans United was a blast to work with on my last loan as well as this one. I just hope my loan stays with Veterans United.
The market as volatile as it is, led me to consider homeownership on and off for a year or so. I had been in touch with the Veterans United team throughout to keep my options open. When the time was right, I got in touch with Veterans United, and presto a renter to an owner in the blink of an eye. As it stands, it was so serendipitous that it felt to me it felt like homeownership 2.0, the new way to become an owner. I would say that it echoes the sentiment of the post-pandemic era, buy a home online and pick it up in place. I went from renting to homeownership in the blink of an eye. I could not believe how smoothly it went. The Veterans United team and I had agreed on a closing date, but the date would have kept me and my family living in a hotel for about a week. However, the Veterans United team made it so that I went from vacating my renting quarters and occupying my new home with no break in between. My experience was nothing short of amazing. If I could give Veterans United 100 stars, I would. Thank you for making the dream come true.
Veterans united did a outstanding job I highly recommend to everyone I come in contact with.
Veterans United home loans is the best! Thank you for everything. I LOVE my new home!
Hannah & Ethan were amazing!! They made this whole process as smooth as the butter I put on my pancakes! Thank you all for taking care of & making me another grateful veteran!
Overall a relatively smooth process. I like the workflow on the online platform.
