Veterans United and Bill Bales have taken the mortgage experience and made it easy. There’s no wondering about the status of anything, you are always informed. The team is knowledgeable, helpful, and committed to success. I will be recommending Veterans United and the Bill Bales team to family and other veterans as often as I can.
I have to say, dealing with Veterans United has been nothing but an amazing time! They were by my side through everything and made sure everything was fine correct! Thank you Veterns United
Compared to the lack of support and communication we received from Navy Federal when we bought our last home, this experience with Alex and the team was the compete opposite. We always had a clear line of communication with Alex and the concierge team, they did an amazing job working with our realtors to ensure we were always good to go, and they always made us feel welcome and always a part of the process and never made us feel like we were in the dark in any way!
My team did an awesome job explaining the whole process from every side. These guys/gals are on their A game!
Everyone was ready to answer my questions and they all were very supportive.
Working the Veterans United was the best experience we have ever had in all of our years of buying homes! They go above and beyond, always professional but yet makes us feel like we are royal! The experience from start to finish was outstanding! Thank you team for everything that you do, you all are irreplaceable
Everyone I spoke to knew where was in the process of moving and if they didn't know they would direct me to the right person, the next respond would be from that person. Also stayed in touch with me to let me know if there was something I needed to do. Very professional Everyone excellent
We would heartily recommend you to anyone buying a home!
Every Veteran should attempt to use this set of services Veterans United offers.
Thank you for providing such an outstanding service. Nichole and her team are wonderful and communicated well at every turn. Bettina kept things together and we were able to close early as a result of her efforts. Paige was "Johnny on the spot" and provided great resources and answered any questions that we had. The entire team worked very well together and my family and I felt as though we were cared for.Your team and their effort were certainly instrumental in easing our transition during our retirement move. I will never hesitate to refer my friends to you for their needs. Thank you for a truly wonderful experience. My wife and I are grateful.
Bob Doran great person really appreciated knowing he was there when needed.. Thanks man!!
Thank you Rob Weigand! Thank you Veterans United. Thank you United States Marine Corps. Last but not least I want to thank me. Thank me for believing in me. Thank me for working hard. Thank me for earning this home. Thank me for being the hero of my story.
Whole house buying process gone smooth and well experience agent and loan officer .they 10 out of 10 but as whole company wise it 9 out of 10 from my side. I have to be honest , during pick time of high interest rate i was not able to buy point to make interest rate down just one percentage , it’s too expensive to buy point then compare to other mortgage company .
Really nothing to add even when things came up out of the blue everyone did what they could to get it taken care of as quickly and convenient as possible made the stress of buying a home much easier than I had originally thought it would be. Thank you
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I would recommend Veterans United to each and every person I know to purchase their house with a VA loan. The home-buying process was smooth, worry-free and fast! 10/10 in all aspects!
Veterans United helped me in making home buying a reality. Thanks to Neil for helping guide me through this process and ensuring me that everything is in order helped make this an easy purchase, process, and transition.
I love hiw the people cares about you.
Wish expectations were presented a little more clearly with what a home conversion timeline would be. No fault to our agents, in my opinion the seller should have already had the home converted before a MLS# was attached or house was put to market. Home was not ready to be placed on market when it was, and sellers agents were not realistic or forward with original closing date, which was delayed 36 days during the holiday period.
Our team was fantastic and pressed the seller's team to keep on track as much as they could.
Response from Veterans United
Hey Cameron,
I’m sorry we didn’t quite hit the mark. I wanted to let you know our Client Advocates are here to support you if you’d like to dig into the details of your experience with us. Your feedback keeps us in touch with how we can better serve Veterans moving forward and aids in follow-up coaching with our loan teams. If we can help make this better, we’re here for that, too.
Sincerely,
Kendra, Client Relations
