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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,643

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 383,643 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Couldn't ask for a more helpful group of people if I had to do it again. I will call them. Thank you very much

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

3.5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

4 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Deena, while a fine person, needs to work on her communication with the inter-office team and the fine nuances of her job and what it entails. For instance, I asked her to send me the Gift Letter in Docusign format. She told me she couldn't do that. I opened up the app and there it was already in Docusign format. That's just one for instance. There are several of those.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas S.

Brad did an outstanding job thru all of this. You are the man Brad. I will definitely recommend Veterans United to everybody.

headshot image of Bradley Cone

Loan Officer: Bradley Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

I chose Veterans United from the internet not even knowing If they were legit or not, best gut feeling I have made in a while. From the moment I hit submit this process took so much relief from me. Every team member that contacted me was so nice and informative. Any questions or concerns I had was answered in a timely manner. Thank you Veterans United for fulfilling my dream.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

10/10 will recommend to every vet I know.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

4.5 out of 5 Stars
Would Recommend

Rachel was extremely helpful and was always keeping us updated on what was needed and where in the process we were. Tyler and Rachel made this process as painless as it could possibly be and we are grateful for that.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

As a first time home buyer, I didn’t know what to expect but Kyle and his team helped me from day one until the closing. I wouldn’t ask for a better team. Thank you VU!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Everyone we worked with at veterans United was fantastic!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend
Photo submission from Chauncy T.

Awesome! This was a simple and painless process! Super pleased!

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Kudos to Veterans United AGAIN! For their superb service, kindness and dedication to Vets. Excellent organization!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

2 out of 5 Stars

Response from Veterans United

Hi Robert, Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We value your thoughts on improving our client experience.

4.5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

The whole Veterans United Team is amazing. I thought the process of buying a home would be challenging and frustrating but honestly, it was very smooth. Thank you again for helping me purchase my first home. Semper fidelis!!!!!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Everyone was great. They helped me every step of the way. They answered all my questions.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

we had our ups and downs, but in the end, we have our new home!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
Photo submission from Aaron W.

Very friendly and informative staff that were really on top of things. They worked with our schedule and out timeline. I would use them again in a heart beat.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Everybody involved did a great job. It was very low stress for myself.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

Great people to work with!

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

More Reviews

See all 383,643 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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