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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,223 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,223 unfiltered reviews

Starting on Page 2720 of 14,841. Return to Page 1

5 out of 5 Stars

This was absolutely the easiest and least painful loan experience I have ever had. The team knew exactly what was needed and were prompt and positive in their responses. Thank you for being so knowledgeable in the VA loan process and your dedication to Veterans. We salute you!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

I would recommend a virtual or inperson full closing costs conference call conducted to ensure all area's covered...there was a misunderstanding just days before closing and we were subject to an additional 12k on closing that we were unaware of...mortgage co.out of state and reliance on just online statements can create a misunderstanding in which our case occured..thankyou

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

We think everything went real smooth. When people have problems with getting something they want.They should probably look at choices they have made that are causing the problem, and not the people trying to help them.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars

Jacob and Andrew are amazing!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

4.5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Outstanding job from start to finish. Could believe how easy the staff made it for me during the process.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

My wife and I highly recommend Veterans United and will definitely be passing on our recommendation to any friends and family who are looking to purchase a new home.

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars

This experience was a lot faster and easier than I ever thought. Veterans United really helped me every step of the way. They honestly went above and beyond to help me get my house. Don't hesitate to give them a try!

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

4 out of 5 Stars

Great team I worked with, very attentive and connected. Feeling good coming out of closing. I believe I have a solid team that has my back.

headshot image of Erik Stirens

Loan Officer: Erik Stirens

NMLS# 2103998

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5 out of 5 Stars

Amanda and her team were excellent. Their communication, understanding of my need to get a home as soon as possible, and fast work to close on the house made for a really enjoyable first home buying experience.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Brittany and Kristine were amazing as well as Josh! Every single person I’ve ever dealt with at Veterans United has been incredible! You make HOPE come to life!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

Veterans United is the best home buying experience that I’ve ever had, never have I ever had so many informative people catering to all my needs at once and was always patient with what I would consider to be many annoying questions haha! I would 1000% recommend Veterans United.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Veterans United made our home buying experience a breeze. We made an offer on our house and closed within 30 days. We are very thankful for the team we had working with us.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Everyone who assisted us was amazing. We had a little different of a situation when it came to home buying and everyone did everything they could to make it seamless. We also had a death in the family during this process which put more road bumps and they were so great. Even sent a plant as a condolences and it meant the world.

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

1 out of 5 Stars

Response from Veterans United

Thank you for taking the time complete your survey. We are always looking for new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you. If willing and able, please do connect with out Client Advocate team. We will use your comments to further our ability to help every customer get to the closing table as quickly as possible.

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

3.5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

They helped us so much made so easy

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

4.5 out of 5 Stars
headshot image of Tanner Fennewald

Loan Officer: Tanner Fennewald

NMLS# 2252283

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

We can't say enough about how "locked on" Harry and his team were during the process for us to purchase our dream home! While we dealt mostly with Harry specifically, it was evident that he had a team of professionals supporting his interactions with us - the entire experience went very smoothly for us and we were able to close very quickly. We can't imagine using another team to buy our dream home, especially during such historically unprecedented economic times! Truly a group of committed professionals!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

They were so helpful in my first home buying process, they answered every question and concern I had. Very respectful and helpful!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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