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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,164

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Though my situation required my providing documents on other properties I own, the 'to-do' list kept me on track and on time.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

I really enjoyed my experience with Veterans United. Home buying was made very simple with no complications. The experience was one that I would recommend to any Home buyer.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

The whole team was great to work with!

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

4.5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

i love my team!!!

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

4 out of 5 Stars
Would Recommend

Overall the experience took quite a bit of work but nonetheless we were happy with the outcome. The team was very tentative and responded swiftly to any concerns that we had. They made the process move along very smoothly with no discrepancies and had a answer for every question that we had.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Jose has worked with me for over a year and one half helping me close on a new home. He has helped me swim through the muck of a robust housing market, while I was simultaneously going through a heart-wrenching divorce, releasing my old home through an assumption process, speeding to beat inflation and rising interest rates, and finally guiding me through a complete ground-up build with a new home. Impossible for any loan to trump that! He helped me climb a monstrous mountain, and ultimately make it to the top. There is no doubt in my mind that Jose has a warrior spirit that every Marine I know shares as well. Jose is professional, patient, loyal, and compassionate to our veterans. Trust and grit are hard to find in these times we live in. Jose possesses both of these traits. I am deeply appreciative of everything he has provided to me and my family. In addition to Jose, Paige and Jesse were also very informative and helpful as well! I strongly recommend Jose and his team to help you successfully pound your way through the mortgage process! Semper Fidelis!

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

As a first time homebuyer, VU has been amazing! The only time I even felt anxious is post closing and that was simply the excitement. The entire team stayed on top of things and let me know exactly what I needed to do so that we could close in a timely fashion. Great people and down to earth. Highly recommend using VU’s services!

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

My family and I are thankful for a great team of professionals at Veterans United consisting of Jessica, Aaron, Marty, Zuri, and our real estate agent Beverly. They made us feel like VIPs every step of the way during the home-purchasing process. Each member of the team was knowledgeable and passionate about their profession and made our dream a reality in purchasing our dream home! Without hesitation, I will recommend Veterans United to each veteran who wants to purchase a home!Shout out to the marketing team for their effective use of search engine optimization that connected us with Veterans United during a random google search of VA home loans. Additionally, shout out to the team who created the video resources as we referenced these highly effective learning tools often.Again, Thank you Veterans United, you all ROCK!

headshot image of Jessica Edwards

Loan Officer: Jessica Edwards

NMLS# 1629864

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4 out of 5 Stars
Would Recommend

The team was very helpful and patient with me and my family. We had many questions and were learning about VA loans. Thank you.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

There was a lot that came up with our loan that made it take a lot longer than normal. ( nothing on their end it was all stuff we personally had to fix.) through all of it Lucas and Rachel stuck with us every step of the way through all the stress until our wonderful signing day. In seven months their was not a single time I had a question that wasn’t answered by one of those two. They always picked up. Two wonderful people I would send anyone to them!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

The team was great!!!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

The best way I can provide my thoughts on Craig and his team are the people I’m sending his contact information to, so they can use him, as well.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

I didn’t have the best credit I have something to work on the team was great help me do the things I need to do special Brandon thank you again. I’m a very happy home owner m.Than You VA 🤗

headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I am thoroughly impressed with everyone involved, not only did I get the house that I was looking for but I got it in the time window that I was requesting.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

2.5 out of 5 Stars

Just that Joe would not explain himself for the forms needed to complete the steps we had to do causing us to miss 5 closing dates.

headshot image of Joe Freeman

Loan Officer: Joe Freeman

NMLS# 2184393

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend

Veterans united is more than a home loan company. They made us feel like family. We felt blessed and in good hands working with them!

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

4 out of 5 Stars
Would Recommend

We felt there were moments with a gap in communication; however, as soon as we addressed our concern/disappointment, Caleb and Nate went above and beyond to turn it around

headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Veterans United is wonderful to work with! The team was on top of everything and it all ran smoothly! Thanks for your help!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

More Reviews

See all 423,164 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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