Everyone that I worked with on the team was great. They were able to push my loan through in only 12 days which was very impressive.
Jessie and Lani we very helpful throughout this process. I really appreciate them. I would definitely recommend them and veterans united
Benjamin, Michael, and William and everyone behind the scenes has been fantastic! We worked with another VA loan company prior to switching and it was one headache after another. When we called Veterans from the first call to the closing everything was so smooth and effortless. Highly Recommend!!!! Thank you for making our forever home such an easy
transaction.
Veterans united should be every veterans and service members first choice. Great company to work with.
It was very pleasant working with Jamie and Carl on this very extensive process that is when you try to purchase a home. They made it super easy in many ways even when it was time to close on the loan and secure the purchase.
Working with Veterans United was absolutely fantastic. They were extremely responsive, knowledgeable, easy to work with, and provided everything I needed. I would recommend them to anyone.
Ask for Matt, he is awesome.
We were very pleased with every aspect of our experience with Veterans United. Their online process for requesting and producing documents necessary for the loan application was smooth and efficient. Frequent phone updates from VU kept us informed from the start. We closed within 30 days with no glitches. We definitely recommend Veterans United!
Tom and his team are a godsend. Every step along the way they were there for me. Explained to me why certain documents were needed and the lending process in its entirety. Would definitely recommend tom and his team without a second thought
My VU Team has been nothing short of OUTSTANDING!
`The team at Veterans United made buying a house simple and very low stress.
Overall the team was great. My only complaint is a lack of clear communication from Paige. Specifically, what are the buyers responsibilities, what the buyers agent is responsible to submit, and her apparent inability to read an email chain for items that were already submitted or information that was already provided. When I say it's cash held in reserve, I mean it's cash held in reserve and not assets being sold. When the pest inspection and invoice gets submitted, perhaps track that info. To be hones, practicing good closed loop communication would have solved virtually all the problems I had with her. Don't send emails in the blind and just assume...there's a lot of money and effort riding on that email so a follow up text or quick call when you don't hear back isn't a big ask.Unrelated to Paige specifically, but 24 hours is the bare minimum of time to make a large wire transfer. I was able to get that in with about an hour to spare because well, I have a job that doesn't let me sit on hold for an hour to make that happen and frankly, that's taking away from time my clients are paying for. That's not ok. 72 hours is probably more reasonable.
Veterans United’s platform was extremely user-friendly and helped streamline the buying process, making everything much more manageable.
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So I couldn’t have asked for a better loan team then Terri Behrens and Jackie Cox. By far outstanding during the whole process. Terri was able to answer any and all questions I had while making the whole thing super painless and stress free. Even more so since I am in the Navy and stationed overseas at the time during the home buying process. She worked with me and hooked me up with the perfect realtor and got me in a home for my return stateside. If I could give a higher rating then 10 I would. Already recommend them to my friends, and will definitely use them in the future.
My entire loan team has been nothing short of phenomenal. Process was easy on that end.
