Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,128

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 430,128 unfiltered, unedited reviews

Starting on Page 275 of 14267. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Third house with a VA Loan. This time selling and buying the same day was more than overwhelming!!!! I could only imagine how much more difficult and stressful this would have been without the help of VU team!!!!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

1 out of 5 Stars

Terribly executed. Timeline was not met and stressed me and my wife out to the extreme. Constant questions of things we were not explained, just honestly a bad experience especially for a first time home buyer. I will not be working with the company again or recommend them.

Response from Veterans United

Hey Colton,

I’m really sorry your experience with us caused so much stress—especially as first-time homebuyers. That’s a big moment in life, and it should’ve felt exciting and supported, not overwhelming and unclear.

Missing the timeline and not explaining things well enough? That’s on us. You deserved a smoother, more transparent process, and it’s clear from your review that we didn’t deliver that. I can only imagine how frustrating it must’ve been to face constant questions without clear answers.

I know you've said you won’t be working with us again, and I respect that. But if you’re willing to share more, I’d still love my advocates to listen and learn from your experience. It matters, and we want to do better.

You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST—but feel free to reach out anytime that’s best for you.

5 out of 5 Stars
Would Recommend

I couldn’t have asked for a better team!!!! They were on the spot!! I’ll be recommending them to everyone I know that needs a VA loan!!!!!!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
Photo submission from Steven M.

So I couldn’t have asked for a better loan team then Terri Behrens and Jackie Cox. By far outstanding during the whole process. Terri was able to answer any and all questions I had while making the whole thing super painless and stress free. Even more so since I am in the Navy and stationed overseas at the time during the home buying process. She worked with me and hooked me up with the perfect realtor and got me in a home for my return stateside. If I could give a higher rating then 10 I would. Already recommend them to my friends, and will definitely use them in the future.

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

This is a great company to start a new line of credit for your new home purchase. The loan officer will help you with everything that you need to get your mortgage approved. Alex is the best loan officer and really helps you with this process. Alex is very knowledgeable and friendly and a pleasure to work with.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

As a first time homebuyer with no knowledge of the VA Home Loan. I would recommend Veterans United to everyone. The level of professionalism and hard work this team puts towards their clients is incredible.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

Thank you everyone in the team for the help and the work yall do

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

The whole process was very smooth and easy to navigate

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Would Recommend

I have purchased two homes in my life. Both with VA loan. I will say this process was by far the best experience. The process was straightforward and the correspondence between veterans united team was quick and easy to process. Compared to my first experience when I did not use veterans united this was fantastic.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars
Would Recommend

Everyone that worked with me from Veterans United did a great job getting me in the home that I desired. I would definitely recommend them to anyone in the market for a home.
Thank you Veterans United!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
Photo submission from Joshua V.

We were so impressed with Veterans United during our home-buying journey. The entire teams was very accommodating and worked diligently to help us close on-time. When bumps did arise, they were very informing and helpful in our ability to understand what was going on and did what they needed to, to make it smooth for us. We will ABSOLUTELY use Veterans United in any future home-buying journeys.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

N/A

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

Ready to see for yourself?

Experience first-hand why 340,547 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I would definitely like to thank everyone that helped me to achieve this. I know I didn’t see the work that you had to do in the background and I truly appreciate everything that you guys had to do. The only thing I can do is say thank you and this means the world to me. I appreciate you.

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
Photo submission from Catalina Y.

The online portal was easy and seamless and Craig and Rain and were our questions as fast as we needed them to, considering they're online and did amazing. Way better than my first experience w Loan Depot. Thanks!!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

N/A

headshot image of Christopher Haywood

Loan Officer: Christopher Haywood

NMLS# 2577640

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Overall, we had a fantastic experience with Veteran's United. The entire team was extremely knowledgeable and made our home purchasing journey a smooth one.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

More Reviews

See all 430,128 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,175 Veterans started their online quote today.