I was very nervous about starting the homebuying process. It always seemed like an impossible goal to me. But Veterans United made this process simple and stress free. The communication was beyond impressive. I never felt left in the dark, I knew what my next task was and I knew why I was doing it. any time I had a question or needed clarification, Zane and Ben were back to me in what seemed like minutes with an answer or explanation. I would recommend Veterans United to anyone I served with. I really felt like they had my six during the whole process. Couldn’t be happier
This is my second home purchase and even though I knew what to expect, purchasing a home can be a little terrifying. My team made it a pleasant experience and gave me confidence in my purchase. Now, I am home! Thank you!
Bryan Kay the loan coordinator knew the right times to call and conduct follow-ups and to provide updates on the overall loan status. Bryan made the entire process easy to understand, has great social skills and the talent of top tier professional. He seamlessly coordinated with all parties to help drive the process to close the new home. If I were to buy another home in the future, I would request Bryan to be loan coordinator. Promote Now!!! Thank You!!!
I had a wonderful time working with Joe and his team. Joe is very positive and good for veterans his team was great, Kim was wonderful to work with. Overall if I had to do it again I will call Joe.
UV is top shelf in my world! Robert Smith
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The underwriter is what made this process painful. Simple things that should of been addressed when requesting paperwork was not. I sent the same document 3 times because the underwriter did not specify about what the paperwork needed to contain. The underwriters do not need to take there sweet time and should work as hard as the rest of the team! Being specific from the beginning on what they needed and any concerns could make the process a LOT easy going and less stressful. I believe they need to read the SOP’s a little more thorough and be just as much as attention to detail with requests for documents and information as much as they do with approving the loan!
Veterans United and my team made the whole home buying process smooth and everyone was fantastic!
Everyone involved in my mortgage loan process was fantastic! I couldn’t expect any team to be more responsive, informed and pleasant. I highly recommend Veterans United Home Loans!!
More specific details about necessary documents would be helpful.
The Entire Team Has Been Amazing;
Taking time to explain the process, Making sure everything was in order, Aquiring assets to help with the whole process.
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My Family and I could not be happier.
Overall, very satisfied and would recommend
Thank you
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Amazing help from very knowledgeable people.
I was super impressed with the whole staff. The whole process was super simple and easy. I would recommend them to anyone.
I loved the little extras like remembering I mentioned my grandchildren and you sent me an assortment of games.
