Could say enough amazing things about Rich and his team! Thank you so much and excited to work with you again.
Thank you for all your diligence every step if the way. We recieved clarity on all our questions and appreciate our Veterans United Team for helping us into our first home.
Both the loan officer and the loan coordinator provided information via email. The representatives returned calls in a timely manner. Improvement is needed in the area of communication, clarity, and the actions and timeline of actions following refinancing. Improvement is also needed in the area of customer relations to increase customer understanding of the refinance process and what and when changes can occur for debt payoffs. At this time, I believe that everything has worked out. I will know for sure in a week, or so. In the meantime, I contact the title company when I have questions they can answer. I would recommend the company to those who conduct thorough re-financing research to ensure they ask United Veterans the essential questions in the beginning to reach their goals.
My lawyer stated that Veterans United cost me about $1800 plus a cut of every payment I make for the house. Based on that it was kind of expensive, the APR that was given was cheaper elsewhere. But they kept me on track and I am in my new house 30 days later....thank you for all your hard work.
Working with Veterans United was a blessing for us. We had been searching for our forever home for the past 3 years. Cal Thompson, along with his team were very helpful, patient and were available for us to answer any questions we had. Getting the appraisals and inspections for the homes we were looking at was also extremely easy and they were very thorough. I would absolutely recommend them to anyone who has the option for working with them, as well as us working with them again if we decide to sell/buy another house in the future.
There were a few hiccups but overall all went well and relatively easy
Buying real estate is a very humbling experience. ALL of your dirty laundry is out there for discussion and then the underwriter wants details. Details that you try hard to forget because they were painful. This process sucks but unfortunately it cannot be avoided when financing a home, the lender needs to be sure you are a trustworthy candidate for them to loan you hundreds of thousands of dollars. It is what it is but Veteran's United made it easier
Most of the team was great until the end. Felt like things were over promised and under delivered, and communication was poor during the most critical moments. Once might be a coincidence, a second critical moment with no communication shows me that its not. The loan team did not give the same level of care after they knew that it was impossible for the loan recipient to go anywhere else when under contract.
Again, had a wonderful experience with Veterens United, and especially Aaron Brooks who did a tremendous job taking care of all that was needed. I would highly recommend Veterens United to anyone who’s considering a home loan.
The VU team was able to make this happen in record time! Friendly, professional and competent. We even received a call on Selina's vacation day as she kept on top of our loan. We are happy to recommend VU to anyone looking to buy a home. Thanks to all of them!
Job well done team
The Veterans United team was amazing from start to finish. We couldn’t believe how fast it flew by, even with some chaos thrown in there our team at Veterans United didn’t skip a beat. You guys really do make the dream come true!
My experience was great, they walked me through everything from A-Z and made sure my home buying experience was as smooth as possible.
Everyone i worked with did a fantastic job and very helpful throughout the entire process.
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I don’t know what more I could be expressing my feelings to you all VA UNITED, because you all are my family and friends. Everyone in my family has special feelings for you all! I love the name VA UNITED which combines us all together as one team fighting for one interest. Thank you and thank you so so much for your support and loving us as a team of Veterans service! The mystery of the team work has brought us back up to hope and future! You all make every men and women who served the great Nation in the world proud of who they are and who they were ! Your whole team has given me a great opportunity to learn more what is joyful in life! I also have special thanks to Don, Eli, Rich and more special people of VA United team help my family to achieve our dreams!!! Gratefully
Great lender went above and beyond for us
It was a great experience all the way through the process. Everyone was extremely helpful.
