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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,523 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,523 unfiltered reviews

Starting on Page 2796 of 14818. Return to Page 1 »

5 out of 5 Stars

Loan team was great. Loan officer was quite rude towards the end for never talking to me through the process. Talked to me like I was the bane of his existence and really did not make me think he liked his job. The rest of the team was fabulous and what I remember from our 1st time with VU.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

The home buying process was so stressful to us but this team put those worries aside and aided in every way!! Extremely exceptional!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

1.5 out of 5 Stars

Response from Veterans United

Paul,

Our Client Advocates are available if you'd like to talk to us. We are here to listen and help however we can. Please reach out to us and we'll give everything another set of eyes. We appreciate you letting us serve you all the same.

Very sincerely,
Kendra, Client Relations

4.5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Jason Brandau

Loan Officer: Jason Brandau

NMLS# 1999585

5 out of 5 Stars

Couldn’t ask for a better loan team and they all served their country as did my husband (Navy), dad (WWII Marine), father-in-law (WWII Merchant Marine), uncles (Vietnam Army and Marine veterans) and 2 nephews currently serving (Army and Navy). If you or your spouse is a veteran, use Veterans United for your home loan needs!

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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5 out of 5 Stars
headshot image of Lane Reddick

Loan Officer: Lane Reddick

NMLS# 1924895

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

I was very pleased with the Veterans United team

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4.5 out of 5 Stars

My team made the whole process easier which took a lot of stress off me!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

I want to start by sayin a huge THANKS YOU! This was my first time using Veterans United. Im not easily impressed but simply Wow! I am amazed at the high quality of service and the level of professionalism I received. I definitely plan on recommending Veterans United to friends and family.Thank you again!

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars

Homebuying can be an incredibly stressful process, but Jake and his team made things incredibly easy, were very transparent, and I would recommend them to anyone looking to buy a home for the first time!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Phillip Bacon

Loan Officer: Phillip Bacon

NMLS# 2340159

5 out of 5 Stars
headshot image of CJ Harrawood

Loan Officer: CJ Harrawood

NMLS# 2177972

5 out of 5 Stars

The process was very smooth and communication was incredibly clear. Couldn’t have asked for a better experience

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

Ready to see for yourself?

Experience first-hand why 352,981 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Meghan Kopka

Senior Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

Being a first time homebuyer, I was very skeptical about the process. Having the convenience of the VU App was amazing. Anything I needed to upload for the loan team was a breeze. Having a to-do list was great and kept the entire loan process on track. It definitely kept me up to date with documents and what still needed to be addressed.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Was very good and informative about what they were doing thankyou

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

Your company does a great job. This is the second time we have worked with you and you really do an awesome job!!

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

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