Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,031

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 428,031 unfiltered, unedited reviews

Starting on Page 283 of 14196. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend

A home buying experience can be an extremely stressful experience but not with my veterans united team. They took care of me like family!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

I’m a single mother of 3 wonderful children. I have wanted to buy them a home for a few years now and always ran into obstacles. This time was a lot different i dedicated myself to finding the perfect home for me and my family and my team with veterans United was as equally dedicated. They worked diligently to get us into our home before I PCS’d and I couldn’t be more thankful. Everyone was perfect and very helpful. They communicated great and you can tell they took pride in what they do. I am highly grateful to be a FIRST. time home buyer. Thank you veterans United ❤️

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
Photo submission from Chauncy T.

Awesome! This was a simple and painless process! Super pleased!

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Ryan, Ashley and the rest of the team were invaluable during this home buying journey. There are no realtors, or title companies locally and Ryan and crew stepped up to help us reach our goal of purchasing here in Unalaska, Alaska. Thank you all and God bless.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
Photo submission from Aaron W.

Very friendly and informative staff that were really on top of things. They worked with our schedule and out timeline. I would use them again in a heart beat.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Stacy, Brittany and Abby were great! Kept me informed every step of the way and so helpful! I am very grateful for them.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Same great team, same great results! We had everything complete quickly without any issues.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

4 out of 5 Stars
Would Recommend

Now, to the only issue I had with this entire process — the “Giveaway”. Which is how VU got my number to begin with. Delaying the winner is pretty lame — it removes any of us who actually used your service from the giveaway — then it looks a lot like you just delay it so you can then tell someone who is still on the fence “CONGRATS YOU WON!!” And that person would then be a fool to not get a loan with VU.. which makes it less of a random giveaway and more a very deliberately chosen winner.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

1.5 out of 5 Stars

I thought that the VA being involved would save me some money but all the team did was nit pick. No care for the lender ot veteran
Overall, I feel sorry for anyone who has to depend or AJ and Sarah and the rest of the team to help with a mortgage.Please review the file and call me at 954 290 6082
Harry Kilgore

Response from Veterans United

Hi Harry,

Thanks for sharing your feedback. I’m really sorry to hear the process has felt frustrating. Buying a home is a big milestone, and it’s completely normal to feel overwhelmed at times — especially with so many moving pieces and financial considerations in play.

I know you’ve been working closely with AJ, Sarah, and the rest of the team, and I’m truly sorry if it hasn’t felt like the support was there when you needed it. That’s not the kind of experience we ever want for anyone, especially not one of our Veterans.

It looks like we’ve tried reaching out and left a message, but if there’s a better time or way to connect, our Client Advocate team would really like the chance to talk things through with you. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST Monday through Friday, and we’ll keep an eye out for your call.

5 out of 5 Stars
Would Recommend

cannot say enough great things about Veterans United Home Loans! From start to finish, the entire team made the homebuying process smooth, stress-free, and even enjoyable. They were incredibly knowledgeable, responsive, and truly cared about helping me achieve my dream of homeownership. Every step of the way, I felt supported and informed.
Their online tools made the paperwork simple, and my loan team worked tirelessly to make sure everything stayed on track. Special thanks to [Loan Officer’s Name if you want to add] and the whole crew for going above and beyond. If you’re a veteran or service member looking to buy a home, Veterans United is hands down the best choice. Thank you for everything!”

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
Photo submission from Donald W.

Matt and his team were always there to calm the fears of a first-time home buyer. We chose Veterans United over all the local options and I'm glad we did. Although the mountain of paperwork was sometimes intimidating, it was easy to upload the necessary paperwork to the site and get this process completed. I wish to thank Matt and his team. Our dream has come true!!

headshot image of Matt Thill

Loan Officer: Matt Thill

NMLS# 1504452

4 out of 5 Stars
Would Recommend

Things went well just took a bit of time.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend

Billy and the team made my whole home buying experience a breeze. They were patient with all my first time home buyer questions, and helped me through the whole process.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

More Reviews

See all 428,031 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
2,840 Veterans started their online quote today.