Team was responsive and kind. However, I had to submit the same documents several times.
Working with the Veterans United team was top tier. It was a smooth and seamless experience. Thanks so much for the help purchasing my new home.
Easy process. Professional help. Couldn't be happier. Exceeded all expectations.
Omg I can't thank you all enough! From getting the credit in order with the very patient Makenzie to kyle getting everything with the financial side taken care of with kindness and patients. Even helping us hire movers and getting utilities set up! I will ALWAYS with use and recommend Veterans Home United! If you want a seamless home buying experience, you have to use Veterans home United!
Kaleb , Joe and team are an outstanding group of professionals to work with. Seamless process!
This has been a much better experience with VU for this loan (2025) and house buying. We really appreciate the clear communication and timeliness of the team. However, we did not like that the loan/closing documents seemed to be passed on in pieces/stages that were hard to follow. Some documents were sent through the app for completion, but some items were requested later through individual emails. This created some confusion for us, and we would prefer to review/sign as much as possible through the myVU app, or at least have all documents relayed in one email request. Katelynn helped at the last minute, but this last minute communication (Natalie's MDAC and VALD) could have been completed earlier in the process.
Luke , Brittaney, and my realtor Stephanie were amazing and easy to work with for purchasing my first home. Any questions I had on the spot they answered them or got the answer for me. Will continue to use Veterans United!
Overall it was great, the only improvement I would say is that when my internet got setup it got setup a whole month in advance, I received an email saying the internet equipment was going to be sent on May 22 and I told the person helping me, I believe his name was Korey, that it was way too early and he told me he verified that the equipment was going to be sent June 22, but they sent it May 22nd anyways so I got stuck paying for a whole month of internet that wasn’t even connected.
This was the fastest, easiest company I've went through to buy my house. Great job by all.
Kyle Gardner and Sam Brown were amazing, even my realtor was incredibly pleased with them and stated he was going to recommend them to his clients who are veterans. My realtor said Veterans United surpassed all other VA lenders he's dealt with.
Very easy process, I felt a great deal of respect and they were always available when I needed their help
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Ted Richardson and Ryan Bogeart were a dream team! They made the process so easy and understandable as first time home buyers. They got us the best rate and made the whole process easy! I cannot recommend Veterans United enough, thank you for helping us find our home!
The team created a very pleasant experience.
Brad did an outstanding job thru all of this. You are the man Brad. I will definitely recommend Veterans United to everybody.
VU made the loan experience simple. I especially liked the to do list that was updated regularly. They made document sharing very easy and didn’t over complicate things. We had a small hiccup that was overcome quickly and professionally. They were able to get me a rate and pricing that beat out the competition.
