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8,350
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1,279
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Page 284 of Unfiltered Reviews from Our Homeowners:

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4.5 / 5
Would Recommend
5 / 5
Would Recommend

The entire team seemed very invested in making sure we got the right mortgage as quickly as possible! Even though my time in service wasn't long enough to qualify for VA loan, they jumped through all the red tape for me so we didn't have to worry about a single thing! They definitely are customer service driven, and I would highly recommend them to anyone!

4.5 / 5
Would Recommend

My experience was unique, but, not at all unpleasant. I have a happy ending.

5 / 5
Would Recommend

The Veterans United loan process is quick and easy. VU professionals shepherd you through all phases offering timely and sage advice. Also, the assigned loan officer and his team are available round the clock to answer and assist. .

5 / 5
Would Recommend

I was impressed, my real estate agent was impressed- confirming my impression. I found Steph friendly and helpful throughout the process.

5 / 5
Would Recommend

I highly recommend another Veteran to Veteran's United. You will never be let down. If you have trouble with your credit they will work with you to get you to where you need to be to buy your dream home! I couldn't ask for a better house buying experience. If you can, request Maureen O'Hare. Maureen has done two home loans for me in the past year and she never let's you down. If she's too busy the whole entire team at VU will treat you with the utmost respect and help make your home buying experience enjoyable and easy! Thank you VU. My wife and I are very impressed by the way you treat your clients.

5 / 5
Would Recommend
3.5 / 5
Would Recommend
1 / 5
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5 / 5
Would Recommend
5 / 5
Would Recommend
3.5 / 5
Would Recommend

They were prompt and timely.

4 / 5
Would Recommend
5 / 5
Would Recommend

I never thought I would say this, but please thank the underwriter!

Whoever I worked with, did an outstanding job.

I'd also like to thank Aaron Butler who served as my loan coordinator. Aaron did a great job working with me to get the required documentation, and answered many difficult questions that I had for him.

Aaron really helped out by fast tracking the closing paperwork at the last minute with very little notice, and I greatly appreciated it.

The entire team at Veterans United really went above and beyond for me throughout the entire process.

I will be recommending the Scott AFB team for years to come.

5 / 5
Would Recommend

Veterans United was very helpful in our home financing experience. I am so glad we chose them to help us with this major purchase. Donald Webber was awesome, he was very helpful. Thank you Veterans United and Donald Webber and his team.

4 / 5
Would Recommend
5 / 5
Would Recommend

I would recommend Mike to any veteran looking for home loan.

3.5 / 5
Would Recommend
5 / 5
Would Recommend

Veterans United found us a great Real Estate Agent and provided us with a great service and took the paper work burden off of us.

5 / 5
Would Recommend

Veterans United made our home purchase process smooth and enjoyable. This was our first home purchase and we have been made very happy by the Veterans United team of Case Martin and Jaimie Geiger.
They worked very hard to make our dream of owning a home come true. I would recommend them to anyone who wants to purchase a home. The process was quick and ran very smoothly. I was going to purchase a home mortgage through quicken and the process was a nightmare. I am glad my Realtor recommended to me to contact Casey at Veterans United.

If you need any other info let me know.

Respectfully,
Michael and JoAnn McGuire

4 / 5
Would Recommend

Overall Doug and Michelle were great in getting my loan processed. The only thing I can say on a downside note was that we weren't able to transfer and pay the funds to the escrow account on the day set for closing. It was a day later. Michelle worked hard on getting it done that next day. There were a couple last minute things that we could have accomplished earlier to make the original closing date.

All in all it worked out and I appreciate their hard work. Also thanks for the care package of popcorn and board games. We are really enjoying them in our new home.

Thank you Vets United Team!

Jason

3.5 / 5
Would Recommend
4.5 / 5
Would Recommend

I recommend Veterans United Home Loans to my fellow veterans!
I have been on the broker and realtor side of of the real estate market and know the pains of getting a buyers loan finalized. Veterans United seemed to have everything covered and never made me question if we were going to close on time. Most stress free buying process I have ever experienced!

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
4.5 / 5
Would Recommend
4.5 / 5
Would Recommend
1 / 5

I would not recommend using this company in any way for any loan. As a veteran I initially bought in to the name. We were first given an interest rate that was above market by 1/2% (over 30 years a lot of money). After calling this out we were given the market rate, however when we first saw loan documents we were charged a discount fee to lower the interest rate. Had we not been somewhat savvy to numbers this $3,777 would have simply become part of the loan. During the course of receiving loan estimates the $3,777 kept showing on the paperwork and we kept refusing to e-sign! Be very careful of any loan documents that you e-sign or sign. Make sure you look at and verify each and every number or have a qualified agent do so. Keep all documents that you send to the company - it's very likely that you will have to send them again and again. The ultimate issue was that our closing was delayed by one full day from the apparent inefficiencies within the organization! This delay cost us one more full month of storage for three units, one more day of U-Haul rental, and re-scheduling of multiple vendors. I don't anticipate ever buying another house, however if I do if will not be financed by Veterans United!!

See all 67,100 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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